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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I had a Good overall experience from delivery to installation.
Very easy to compare the applicable tire offerings and find the correct tires. My experience was great. Tire Rack came through with reasonable prices, fast shipping, quality installers in my area and fantastic customer service from the Tire Rack phone support people.
They delivered quickly and quicker than promised. I've used them for years and when on the phone their service is polite and knowledgable too
Great experience overall, would definitely recommend to family and friends.
I love being able to compare different tire brands and performance on here. The video analysis is extremely helpful. I always buy my tires here. Next day shipping to an installer is Awesome! Prices are same or better than buying at the installer.
Competitive pricing and fast shipping! My second purchase with Tire Rack.
Was good, great information delivery on time as stated
Great price and fast delivery.
Fitment and brand and model was perfect
Easy site to navigate. Had the tires I was looking for in stock and shipped them out within an hour or two after I placed the order. Received the tires about 24 hours later. A+++
I buy all my tires from TireRack. Com and have had zero issues
Once again a great shopping experience with tire rack, The easy of finding a tire that matches my need and price was an easy task, and the speed of shipment was a great plus.
Super easy to look at tire options and delivery options. Don't change anything
I had to use other websites to make an informed decision. However once I placed my order, the tires were the ones I ordered and delivered earlier than the expected date!
I had to use other websites to make an informed decision.
I always check with TireRack before I order tires and am never disappointed by their selection and prices. Tonight was no exception!
Great selection, easy ordering. Will do business with you again.
You always have what I need and it arrives quickly
They had exactly what I wanted and at a fair price.
Fabulous... love the research and available tools. Been using you guys for tires for over ten years now!
Ordering my tires was quick and easy, and the your prices are reasonable.
Very fast shipping, was very unfamiliar with this process, but I had to have tires fast and everyone was 3-5 days out on getting me a set, I ordered from tirerack and had my wheels and tires in about 24 hours!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

