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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,706
shipping
28,670
quality
29,230
This company responds to reviews on average within 1 day

Instant Feedback

528,800 reviews

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Pennsylvania
1 review
0 helpful votes
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Excellent
August 16, 2022

Good service affordable price and much more overall I'm satisfy.

Date of experience: August 16, 2022
Texas
1 review
0 helpful votes
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Spare tire (donut tire) found
August 16, 2022

I had a Good overall experience from delivery to installation.

Date of experience: August 16, 2022
Arizona
1 review
0 helpful votes
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Very easy to compare the applicable tire offerings and find the correct tires. My experience was great. Tire Rack came through with reasonable prices, fast shipping, quality installers in my area and fantastic customer service from the Tire Rack phone support people.

Date of experience: August 16, 2022
California
1 review
0 helpful votes
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Prompt service
August 16, 2022
Updated review

They delivered quickly and quicker than promised. I've used them for years and when on the phone their service is polite and knowledgable too

Date of experience: August 16, 2022

Splendid
May 22, 2020
Previous review

Splendid

Date of experience: May 22, 2020
Georgia
1 review
0 helpful votes
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I can only HOPE your other employees are like him. I hope you can find out who he was and to tell him he made my day!
The order was for Rodger Cox
Thanks

Date of experience: August 16, 2022
Maryland
1 review
0 helpful votes
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Ordering tires
August 16, 2022

Great experience overall, would definitely recommend to family and friends.

Date of experience: August 16, 2022
Missouri
2 reviews
0 helpful votes
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Love it
August 16, 2022

I love being able to compare different tire brands and performance on here. The video analysis is extremely helpful. I always buy my tires here. Next day shipping to an installer is Awesome! Prices are same or better than buying at the installer.

Date of experience: August 16, 2022
Georgia
1 review
0 helpful votes
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Toyota Sienna
August 16, 2022

Competitive pricing and fast shipping! My second purchase with Tire Rack.

Date of experience: August 16, 2022
California
1 review
0 helpful votes
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Great service
August 16, 2022

Was good, great information delivery on time as stated

Date of experience: August 16, 2022
New Jersey
1 review
0 helpful votes
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Great price and excellent price
August 16, 2022

Great price and fast delivery.
Fitment and brand and model was perfect

Date of experience: August 16, 2022
Illinois
1 review
0 helpful votes
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Great experience
August 16, 2022

Easy site to navigate. Had the tires I was looking for in stock and shipped them out within an hour or two after I placed the order. Received the tires about 24 hours later. A+++

Date of experience: August 16, 2022
New York
2 reviews
0 helpful votes
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I buy all my tires from TireRack. Com and have had zero issues

Date of experience: August 16, 2022
California
1 review
0 helpful votes
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Great service and selection
August 16, 2022

Once again a great shopping experience with tire rack, The easy of finding a tire that matches my need and price was an easy task, and the speed of shipment was a great plus.

Date of experience: August 16, 2022
KR
1 review
0 helpful votes
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Great guys
August 16, 2022

Super easy to look at tire options and delivery options. Don't change anything

Date of experience: August 16, 2022
Illinois
1 review
0 helpful votes
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Tires
August 16, 2022

Very happy with our purchase excellent customer service!

Date of experience: August 16, 2022
North Carolina
1 review
0 helpful votes
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Tire Rack Delivers!
August 16, 2022
Updated review

I had to use other websites to make an informed decision. However once I placed my order, the tires were the ones I ordered and delivered earlier than the expected date!

Date of experience: August 16, 2022

I had to use other websites to make an informed decision
August 10, 2022
Previous review

I had to use other websites to make an informed decision.

Date of experience: August 10, 2022

I always check with TireRack before I order tires and...
March 18, 2021
Previous review

I always check with TireRack before I order tires and am never disappointed by their selection and prices. Tonight was no exception!

Date of experience: March 17, 2021
Georgia
1 review
0 helpful votes
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Great tires, great price
August 16, 2022

Great selection, easy ordering. Will do business with you again.

Date of experience: August 16, 2022
New York
3 reviews
0 helpful votes
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Tire Rack comes through in a pinch
August 16, 2022
Updated review

You always have what I need and it arrives quickly

Date of experience: August 16, 2022

Great selection, fast delivery
December 31, 2021
Previous review

They had exactly what I wanted and at a fair price.

Date of experience: December 31, 2021

Fabulous...
May 1, 2021
Previous review

Fabulous... love the research and available tools. Been using you guys for tires for over ten years now!

Date of experience: May 1, 2021
Argentina
1 review
0 helpful votes
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Quick and easy process!
August 16, 2022

Ordering my tires was quick and easy, and the your prices are reasonable.

Date of experience: August 16, 2022
Germany
1 review
0 helpful votes
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Lexus gs350 awd wheels and tires
August 16, 2022

Very fast shipping, was very unfamiliar with this process, but I had to have tires fast and everyone was 3-5 days out on getting me a set, I ordered from tirerack and had my wheels and tires in about 24 hours!

Date of experience: August 16, 2022