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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,722
shipping
28,686
quality
29,246
This company responds to reviews on average within 1 day

Instant Feedback

529,085 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Wow!
August 19, 2022

Seems like i hung up the phone and they where on my door stepthe nxt day. Rep called me to say my first choce was on back order then help me choose the right tire that was in stock... Super job

Date of experience: August 19, 2022
Pennsylvania
1 review
0 helpful votes
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Tire Rack Exceeded My Expectations
August 19, 2022

Website is easy to navigate and provides complete, useful information. Pricing is competitive and my tires were delivered in two days!

Date of experience: August 19, 2022
Pennsylvania
1 review
0 helpful votes
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Its a deal!
August 19, 2022

Awesome selection and great prices! Seamless delivery and installation

Date of experience: August 19, 2022
Florida
1 review
0 helpful votes
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Great Job!
August 19, 2022

Tire Rack and Tire Kingdom did a fantastic job! Eric at our local TK took my schedule into account and worked over to get me taken care of! Serious kudos to him!

Date of experience: August 19, 2022
Ohio
1 review
0 helpful votes
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So happy with this purchase
August 19, 2022

Amazing website and easy to use. The tires were delivered in less than a week.

Date of experience: August 19, 2022
Louisiana
2 reviews
0 helpful votes
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Awesome
August 19, 2022
Updated review

Love you guys! Great products and great service. Keep up the good work.

Date of experience: August 19, 2022

Always a great experience!
January 5, 2022
Previous review

Always a great experience!

Date of experience: January 5, 2022

Love these guys
December 17, 2021
Previous review

Tire Rack is the best. Always have what I need at great prices.

Date of experience: December 16, 2021

You guys always do a great job
November 8, 2020
Previous review

You guys always do a great job. Fast, easy, good prices.

Date of experience: November 7, 2020
Florida
1 review
0 helpful votes
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Best Service Ever!
August 19, 2022

Fastest delivery I've ever experienced! Delivery took less than 24 hours, incredible!

Date of experience: August 19, 2022
North Carolina
3 reviews
0 helpful votes
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Thanks for the fast shipping!
August 19, 2022

Couldn't be easier, especially for an old guy! They arrived at NTB Tuesday and were installed yesterday.

Date of experience: August 19, 2022
Wisconsin
2 reviews
0 helpful votes
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Great Prices and Delivery
August 19, 2022

The pricing that Tire Rack offered was by far better than all the rest and the delivery was very fast.

Date of experience: August 19, 2022
New York
1 review
0 helpful votes
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Mickey Thompson drag radials
August 19, 2022
Updated review

Had them in stock and to driveway in two days! Easy to order from.

Date of experience: August 19, 2022

Great service
March 24, 2022
Previous review

Great service

Date of experience: March 23, 2022
Maryland
1 review
0 helpful votes
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Good experience.
August 19, 2022
Updated review

Chats were very helpful. Sorry it's not 50 characters.

Date of experience: August 18, 2022

Chats were very helpful
August 12, 2022
Previous review

Chats were very helpful

Date of experience: August 12, 2022
Washington
1 review
0 helpful votes
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Very trustworthy source!
August 19, 2022

Efficient and straightforward. Very easy to order exactly what was needed for my application.

Date of experience: August 18, 2022
New York
1 review
0 helpful votes
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Haven't tried, but glad I buyed
August 19, 2022

Your website has an abundance of info that is relevant, and easy and intuitive to find.

Date of experience: August 18, 2022
Oregon
1 review
0 helpful votes
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Free shipping and great prices!
August 19, 2022

The website made it easy to find and buy the tires and they were wonderfully inexpensive.

Date of experience: August 18, 2022
Massachusetts
3 reviews
0 helpful votes
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Great site for tires and super fast shipping
August 19, 2022
Updated review

Great, always dependable. Never let me down. My go to site for tires

Date of experience: August 18, 2022

Great service
September 2, 2021
Previous review

Fast delivery and great service at PepBoys. Glad I chose to get them here

Date of experience: September 2, 2021
Maryland
1 review
0 helpful votes
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Love Tire Rack great price and great tires. Fast free delivery

Date of experience: August 18, 2022
Connecticut
2 reviews
0 helpful votes
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Best Way to Buy Tires
August 19, 2022
Updated review

Quick easy impressive way to purchase tires. TireRack.com is the BEST! This is the only way to buy tires. Quick easy process and pick up is a breeze. Staff is always amazing!

Date of experience: August 18, 2022

Simple Quick Easy
June 1, 2022
Previous review

Website is very easy to use! The "pick up" Discount is wonderful especially in these trying times. The pickup process was very smooth and effortless. I will highly recommend Tire Rack to my family and friends.

Date of experience: June 1, 2022
Florida
1 review
0 helpful votes
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Tire Rack beat Jeff's $
August 18, 2022
Updated review

Easy product search, selection and payment with fast shipping

Date of experience: August 18, 2022

Quick, easy, accurate & less $ than other online providers...
April 4, 2020
Previous review

Quick, easy, accurate & less $ than other online providers who offer free shipping.

Date of experience: April 3, 2020
California
1 review
0 helpful votes
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Great Vendor
August 18, 2022

This site is very friendly and easy to use.
I use a lot of on line sites and this is perhaps one of the best.

Date of experience: August 18, 2022
California
1 review
0 helpful votes
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Not a happy customer this time.
September 17, 2022
Updated review

Always my go to for tires! Fast, dependable service. Had planned to drive to San Rafael (100+) miles from our home where my son was going to put tires on my wife's car. The tires were suppose to be at his shop at noon Tuesday which gave me enough time to drive to Sac Inter Airport to pick up my wife. The other 3 tires arrived on Wednesday so I had to make an extra trip to San Rafael on Wednesday. I cannot understand why they didn't come from Sparks where my tires usually come in two days. These came from Denver amd took 5 working days from the day i ordered them. Why?

Date of experience: August 18, 2022
Albert K. — TireRack Rep
over a year old

Thank you for giving us the opportunity to make this right, providing an excellent customer experience is of utmost importance so we appreciate you bringing this situation to our attention. Please don’t hesitate to get in touch should you have any additional questions or concerns.


Always my go to for tires!
August 12, 2022
Previous review

Always my go to for tires! Fast, dependable service..

Date of experience: August 12, 2022