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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Seems like i hung up the phone and they where on my door stepthe nxt day. Rep called me to say my first choce was on back order then help me choose the right tire that was in stock... Super job
Website is easy to navigate and provides complete, useful information. Pricing is competitive and my tires were delivered in two days!
Awesome selection and great prices! Seamless delivery and installation
Tire Rack and Tire Kingdom did a fantastic job! Eric at our local TK took my schedule into account and worked over to get me taken care of! Serious kudos to him!
Amazing website and easy to use. The tires were delivered in less than a week.
Love you guys! Great products and great service. Keep up the good work.
Tire Rack is the best. Always have what I need at great prices.
You guys always do a great job. Fast, easy, good prices.
Fastest delivery I've ever experienced! Delivery took less than 24 hours, incredible!
Couldn't be easier, especially for an old guy! They arrived at NTB Tuesday and were installed yesterday.
The pricing that Tire Rack offered was by far better than all the rest and the delivery was very fast.
Had them in stock and to driveway in two days! Easy to order from.
Chats were very helpful. Sorry it's not 50 characters.
Efficient and straightforward. Very easy to order exactly what was needed for my application.
Your website has an abundance of info that is relevant, and easy and intuitive to find.
The website made it easy to find and buy the tires and they were wonderfully inexpensive.
Great, always dependable. Never let me down. My go to site for tires
Fast delivery and great service at PepBoys. Glad I chose to get them here
Love Tire Rack great price and great tires. Fast free delivery
Quick easy impressive way to purchase tires. TireRack.com is the BEST! This is the only way to buy tires. Quick easy process and pick up is a breeze. Staff is always amazing!
Website is very easy to use! The "pick up" Discount is wonderful especially in these trying times. The pickup process was very smooth and effortless. I will highly recommend Tire Rack to my family and friends.
Easy product search, selection and payment with fast shipping
Quick, easy, accurate & less $ than other online providers who offer free shipping.
This site is very friendly and easy to use.
I use a lot of on line sites and this is perhaps one of the best.
Always my go to for tires! Fast, dependable service. Had planned to drive to San Rafael (100+) miles from our home where my son was going to put tires on my wife's car. The tires were suppose to be at his shop at noon Tuesday which gave me enough time to drive to Sac Inter Airport to pick up my wife. The other 3 tires arrived on Wednesday so I had to make an extra trip to San Rafael on Wednesday. I cannot understand why they didn't come from Sparks where my tires usually come in two days. These came from Denver amd took 5 working days from the day i ordered them. Why?
Always my go to for tires! Fast, dependable service..
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


Thank you for giving us the opportunity to make this right, providing an excellent customer experience is of utmost importance so we appreciate you bringing this situation to our attention. Please don’t hesitate to get in touch should you have any additional questions or concerns.