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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,756
shipping
28,720
quality
29,280
This company responds to reviews on average within 1 day

Instant Feedback

529,883 reviews

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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Convenient and Great service
September 20, 2022
Updated review

Online needs some work. Choosing & handling tires need smother transitions for transactions. Tires were in cart then disappeared. Took some effort to get them back.
Actual purchase very customer friendly. I ordered (and paid) for the wrong tires. They handled it and got me the right tires in 15 minutes...(call answered to done!)
I held my breath and had them delivered to and installed by a TR recommended installer I knew nothing about... but he was 10 minutes away. The experience was great. Only thing... he didn't get my number to let me know the tires had arrived but it all worked out. I'm a customer of both Tire Rack and the installation shop for sure!

Date of experience: September 20, 2022

Tires were in cart then disappeared
September 14, 2022
Previous review

Tires were in cart then disappeared. Took some effort to get them back.

Date of experience: September 14, 2022
Massachusetts
1 review
0 helpful votes
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Great experience
September 20, 2022

So easy to purchase on website... very easy to understand where to click

Date of experience: September 20, 2022
Idaho
1 review
0 helpful votes
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New truck tires
September 20, 2022
Updated review

Easy website, plenty of options and great price as usual

Date of experience: September 20, 2022

Repeat customer, an easy website to navigate and great...
May 22, 2020
Previous review

Repeat customer, an easy website to navigate and great options

Date of experience: May 22, 2020
District of Columbia
1 review
0 helpful votes
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Easy and fast!
September 20, 2022

The experience of choosing and shopping for tires on Tire Rack has always been really a simple and easy process!

Date of experience: September 20, 2022
Ohio
1 review
0 helpful votes
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New Tires for BMW 87 635CSi
September 20, 2022

Excellent web site to select tires. Very helpful reviews and rating system. Super fast delivery to my installer, 4 days. Wide range of tire selections. Fast reply to me from Cust. Service on tire manufacture date. What else is needed? This is the place to shop.

Date of experience: September 20, 2022
New Jersey
1 review
0 helpful votes
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Tire Rack rules
September 20, 2022

It is so easy to find what tires you need. The webpage guides you through everything. This is the second set of tires I bought from Tire Rack

Date of experience: September 20, 2022
California
1 review
0 helpful votes
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Great service
September 20, 2022

Reggie was so helpful and listen to what I needed and helped me make a the right choice..

Date of experience: September 20, 2022
Illinois
1 review
0 helpful votes
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Great Experience
September 20, 2022

Easy, fast, no-brainer. Great customer service. Web and email communications are very efficient. Cant imagine buying tires and wheels elsewhere. Even my local tire and auto repair shop recommends it!

Date of experience: September 20, 2022
New Hampshire
1 review
0 helpful votes
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So far so good
September 20, 2022

So far so good let's see if they arrive on time. Arrived on time next update will be if I have issues with tires, which hopefully I won't.

Date of experience: September 20, 2022
Canada
2 reviews
0 helpful votes
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Great place to buy tires
September 20, 2022

Everything is so easy and intuitive. They also seem to anticipate questions you might have and provide answers through pop up windows before you even ask. As a Canadian customer it is even nicer to have all taxes & duties collected on the spot ahead of time with no surprises at the border.

Date of experience: September 20, 2022
Nevada
1 review
0 helpful votes
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Still the Number One in Tire Sales
September 20, 2022

Tirerack.com has all the data I needed to select the tires I want, plus easy-to-follow and quick transaction online. I've been buying from here since 2002.

Date of experience: September 20, 2022
Florida
1 review
0 helpful votes
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Tires
September 20, 2022
Updated review

The installer Tires Plus weren't helpful last time I ordered tires. They didn't install, acted like they weren't making money. Tire Rack gave this tires plus a seal of approval. Let's see this time.

Date of experience: September 20, 2022

Easy and no hassle
April 15, 2021
Previous review

Easy and no hassle

Date of experience: April 14, 2021
Illinois
2 reviews
0 helpful votes
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Logistics A+
September 20, 2022

Next day shipping as advertised. Follow up phone call on a return of mistaken order. Professional at every level.

Date of experience: September 20, 2022
Pennsylvania
2 reviews
0 helpful votes
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Quick n easy
September 20, 2022

It was easy, I just typed in my cars details and I had all these tires to choose from.

Date of experience: September 20, 2022
Florida
1 review
0 helpful votes
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Easy and pain free
September 20, 2022

Tire Rack makes shopping for tires a breeze. Put in your car make and model and it shows the tires that are best for your specific car. Ordered in the past and will again in 60,000.

Date of experience: September 20, 2022
Washington
1 review
0 helpful votes
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New tires
September 20, 2022

Easy peasy, The tire technician I talked to was very helpful and helping me choose these tires I'm very satisfied with them. I had the original triple trade assurance but they don't make that anymore so I got the sport assurance all season. These tires are for my wife's car and she does a lot of traveling in the city And they give me peace and mind knowing that she has good tires. People will actually try to talk me down in tires because we have just a basic commuter car but I like to have the best tires available they're the only thing keeping The car on the road And keeping my family safe.

Date of experience: September 20, 2022
Pennsylvania
1 review
0 helpful votes
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Quick and easy
September 20, 2022

Very easy to navigate website and easy to match up tires for vehicle.

Date of experience: September 20, 2022
Massachusetts
1 review
0 helpful votes
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I ordered Michelin All Season 4 ZP (run flat) tires in 235/45R18 and 285/35R19 for my 2008 Corvette. I'd spent days trying to find these tires locally. Tire Rack had them in their Connecticut warehouse and they were delivered to the recommended installer two days after I ordered them.

My only complaint was with the installer recommended by Tire Rack. They booked me in for installation the day after the tires arrived but when I got there, they looked at the tires, apparently for the first time, and said they couldn't install them because they were too wide to fit on their machine. The tires wouldn't fit in my car so I had to go home and return with my truck. Several local shops wouldn't touch the tires either because of their size, the fact that they weren't purchased there or because they were run flats. Once I found a tire shop willing to install them, I had to deliver the tires to the shop in my truck and come back with my car for installation. Not difficult, but time consuming - provided you have another vehicle big enough to transport the tires

Bottom line: double check with the recommended installer before placing your order.

Date of experience: September 20, 2022
Virginia
1 review
0 helpful votes
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Excellent job done
September 20, 2022
Updated review

As of now l would rate Tire rack 6 stars, but unfortunately there isn't one. In all my dealings with Tire rack l didn't have any issues whatsoever and to top it off they will help you to select your products to give you the best option. Keep up the good work Tire rack, I'll be back soon.

Date of experience: September 20, 2022

The best Shopping experience I had in a very long...
October 1, 2020
Previous review

The best Shopping experience I had in a very long time.

Date of experience: October 1, 2020
Maryland
2 reviews
0 helpful votes
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Tirerack review
September 20, 2022

I inadvertently ordered 2 sets of wheels and called rep. And he took care of problem quickly and thoroughly.

Date of experience: September 20, 2022