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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Online needs some work. Choosing & handling tires need smother transitions for transactions. Tires were in cart then disappeared. Took some effort to get them back.
Actual purchase very customer friendly. I ordered (and paid) for the wrong tires. They handled it and got me the right tires in 15 minutes...(call answered to done!)
I held my breath and had them delivered to and installed by a TR recommended installer I knew nothing about... but he was 10 minutes away. The experience was great. Only thing... he didn't get my number to let me know the tires had arrived but it all worked out. I'm a customer of both Tire Rack and the installation shop for sure!
Tires were in cart then disappeared. Took some effort to get them back.
So easy to purchase on website... very easy to understand where to click
Easy website, plenty of options and great price as usual
Repeat customer, an easy website to navigate and great options
The experience of choosing and shopping for tires on Tire Rack has always been really a simple and easy process!
Excellent web site to select tires. Very helpful reviews and rating system. Super fast delivery to my installer, 4 days. Wide range of tire selections. Fast reply to me from Cust. Service on tire manufacture date. What else is needed? This is the place to shop.
It is so easy to find what tires you need. The webpage guides you through everything. This is the second set of tires I bought from Tire Rack
Reggie was so helpful and listen to what I needed and helped me make a the right choice..
Easy, fast, no-brainer. Great customer service. Web and email communications are very efficient. Cant imagine buying tires and wheels elsewhere. Even my local tire and auto repair shop recommends it!
So far so good let's see if they arrive on time. Arrived on time next update will be if I have issues with tires, which hopefully I won't.
Everything is so easy and intuitive. They also seem to anticipate questions you might have and provide answers through pop up windows before you even ask. As a Canadian customer it is even nicer to have all taxes & duties collected on the spot ahead of time with no surprises at the border.
Tirerack.com has all the data I needed to select the tires I want, plus easy-to-follow and quick transaction online. I've been buying from here since 2002.
The installer Tires Plus weren't helpful last time I ordered tires. They didn't install, acted like they weren't making money. Tire Rack gave this tires plus a seal of approval. Let's see this time.
Next day shipping as advertised. Follow up phone call on a return of mistaken order. Professional at every level.
It was easy, I just typed in my cars details and I had all these tires to choose from.
Tire Rack makes shopping for tires a breeze. Put in your car make and model and it shows the tires that are best for your specific car. Ordered in the past and will again in 60,000.
Easy peasy, The tire technician I talked to was very helpful and helping me choose these tires I'm very satisfied with them. I had the original triple trade assurance but they don't make that anymore so I got the sport assurance all season. These tires are for my wife's car and she does a lot of traveling in the city And they give me peace and mind knowing that she has good tires. People will actually try to talk me down in tires because we have just a basic commuter car but I like to have the best tires available they're the only thing keeping The car on the road And keeping my family safe.
Very easy to navigate website and easy to match up tires for vehicle.
I ordered Michelin All Season 4 ZP (run flat) tires in 235/45R18 and 285/35R19 for my 2008 Corvette. I'd spent days trying to find these tires locally. Tire Rack had them in their Connecticut warehouse and they were delivered to the recommended installer two days after I ordered them.
My only complaint was with the installer recommended by Tire Rack. They booked me in for installation the day after the tires arrived but when I got there, they looked at the tires, apparently for the first time, and said they couldn't install them because they were too wide to fit on their machine. The tires wouldn't fit in my car so I had to go home and return with my truck. Several local shops wouldn't touch the tires either because of their size, the fact that they weren't purchased there or because they were run flats. Once I found a tire shop willing to install them, I had to deliver the tires to the shop in my truck and come back with my car for installation. Not difficult, but time consuming - provided you have another vehicle big enough to transport the tires
Bottom line: double check with the recommended installer before placing your order.
As of now l would rate Tire rack 6 stars, but unfortunately there isn't one. In all my dealings with Tire rack l didn't have any issues whatsoever and to top it off they will help you to select your products to give you the best option. Keep up the good work Tire rack, I'll be back soon.
The best Shopping experience I had in a very long time.
I inadvertently ordered 2 sets of wheels and called rep. And he took care of problem quickly and thoroughly.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

