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From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Steve and Gill were very helpful with me ordering the tires.
Always Excellent from Tire Rack. This is the first time I ordered from Tire Rack and will order again
Site worked great tires were here in less than 24 hours, have used tire rack for a long time and it has always been a good experience.
It's nice to get the tires you want not just what the tire shop has around that day.
Purchesed 4 GENERAL 225/45R17 in early July. TIRES ARE DEFECTIVE AND OUT OF ROUND as determined by VW Dealership. TIRE RACK HAS NOT RESOLVED THIS ISSUE AND I'M STUCK WITH JUNK TIRES. BEWARE OF BUYING TIRES OVER THE INTERNET.
Excellent experience! Good price and very quick delivery to my front door.
Online chat was very helpful in making sure I was getting comparable replacement tires. Ordered, delivered and installed in three workdays (ordered on Wednesday, installed upon Monday)
It's been great, the tires I purchased price was great for my budget. Delivery was fast and without any delays.
Easy to use, intuitive website and checkout. Tire Rack always delivers.
Having the product search tailored to my vehicle is a great time saver.
Having the product search tailored to my vehicle is a great time saver.
Missed getting to visit with Julien Chamberlin, but the website is definitely one of the better ones I've encountered lately.
Including Road Hazard is a PLUS in purchasing from you. Great prices too!
Too bad you don't have a referral program!
I've already told several people about this!
Tires were shipped quickly and they have an exellent selection and multiple options for tire installation
Very clear and understandable website and the customer service was knowledgeable
Quick and easy--5 minutes on line and then email response within a day, tires/rims delivered the next day
Love buying tires here. Quick fast delivery, good prices and lots of options.
I love how easy it is to find what I need and order it.
It went fine with some assistance from your chat line.
Very easy to find and research the correct tires I needed
Delivered so fast I still have them in my garage to waiting for me to get them to the tire shop.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We’re so very sorry to hear you had a negative experience with us. Should you change your mind about the accommodation we offered, please don’t hesitate to get in touch with the customer service representative who has been assisting you.