Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,669
shipping
28,633
quality
29,193
This company responds to reviews on average within 1 day

Instant Feedback

528,223 reviews

We monitor reviews for authenticity

Alaska
1 review
0 helpful votes
Follow Edward S.
Unfollow Edward S.
Share Review
Report Review

Snow tires
September 21, 2022

Quick and easy! They arrived very fast. The tires were affordable. I can feel safer when it starts snowing.

Date of experience: September 20, 2022
California
1 review
0 helpful votes
Follow Wayne F.
Unfollow Wayne F.
Share Review
Report Review

2014 Raptor
September 21, 2022
Updated review

Always have a pleasant online shopping experience with tire rack and web site easy to navigate!

Date of experience: September 20, 2022

I have bought a bunch of tires a wheel packages from...
May 24, 2020
Previous review

I have bought a bunch of tires a wheel packages from tire rack and have not been disappointed!

Date of experience: May 24, 2020
Canada
1 review
0 helpful votes
Follow John Z.
Unfollow John Z.
Share Review
Report Review

Great tires at a great price
September 21, 2022

Quick & simple is how i would describe my tire purchase. They came the next morning!

Date of experience: September 20, 2022
Maryland
1 review
0 helpful votes
Follow Richard S.
Unfollow Richard S.
Share Review
Report Review

Excellent service
September 21, 2022
Updated review

Great service friendly staff, very helpful with helping me pick out the best rim, excellent service

Date of experience: September 20, 2022

Great service
September 17, 2022
Previous review

Great service

Date of experience: September 17, 2022
Arizona
1 review
0 helpful votes
Follow Raphael T.
Unfollow Raphael T.
Share Review
Report Review

I keep coming back.
September 21, 2022

I keep coming back and ordering the same tires, the fact is in my history even years later is so helpful

Date of experience: September 20, 2022
New York
1 review
0 helpful votes
Follow Dorian W.
Unfollow Dorian W.
Share Review
Report Review

Great Selection and fast service
September 21, 2022

Easy and quick. There is plenty of variety. All products have great detail in their reviews and evaluations.

Date of experience: September 20, 2022
California
1 review
0 helpful votes
Follow Carl I.
Unfollow Carl I.
Share Review
Report Review

Always prompt delivery
September 21, 2022
Updated review

Easy ordering process. Lots of choices. Delivery was quick.

Date of experience: September 20, 2022

Very easy ordering
September 28, 2019
Previous review

Very easy ordering.

Date of experience: September 28, 2019
Illinois
1 review
0 helpful votes
Follow John S.
Unfollow John S.
Share Review
Report Review

Confusing Installer Selection Process
September 21, 2022
Updated review

Selecting Installer to have tires shipped to was confusing. Used Chat and was just told I had to call to figure it out.

Date of experience: September 20, 2022

Easy to use, good prices
August 19, 2020
Previous review

Easy to use, good prices

Date of experience: August 19, 2020
New York
1 review
0 helpful votes
Follow Jack Y.
Unfollow Jack Y.
Share Review
Report Review

Best Tire Source Ever.
September 20, 2022
Updated review

I have utilized online ordering of all my tires over the last 10 or more years from Tirerack. I have never been disappointed in the price, fast delivery and customer support that they offer. I will continue to buy my tires from them in the future.

Date of experience: September 20, 2022

Best tire source ever.
July 14, 2022
Previous review

I have been shopping and buying from Tirerack for the last 20 years for all of our vehicles. Always been satisfied and this purchase was no different. Fast and easy to find the tires I am looking for and so much research material to evaluate and compare the various brands and styles. It's a one stop shop for me anytime I need tires or wheels.

Date of experience: July 14, 2022
Texas
1 review
0 helpful votes
Follow Brian K.
Unfollow Brian K.
Share Review
Report Review

Excellent Experience
September 20, 2022

Had the parts I needed in stock, shipped fast, all in all a great experience.

Date of experience: September 20, 2022
Ohio
1 review
0 helpful votes
Follow Floyd F.
Unfollow Floyd F.
Share Review
Report Review

Good experience with Tire Rack
September 20, 2022
Updated review

It was easy to find the tire I wanted and to compare it with other tires.

Date of experience: September 20, 2022

Good site, easy to navigate and research tires
March 15, 2021
Previous review

Good site, easy to navigate and research tires.

Date of experience: March 14, 2021
Colorado
1 review
0 helpful votes
Follow Alex W.
Unfollow Alex W.
Share Review
Report Review

First time ordering tire rack mobile service
September 20, 2022
Updated review

Easy and fast service, save time going to tire shop while working from home

Date of experience: September 20, 2022

Easy of use
March 11, 2021
Previous review

Easy of use

Date of experience: March 11, 2021
Georgia
1 review
0 helpful votes
Follow Yolanda J.
Unfollow Yolanda J.
Share Review
Report Review

Convenient and Great service
September 20, 2022
Updated review

Online needs some work. Choosing & handling tires need smother transitions for transactions. Tires were in cart then disappeared. Took some effort to get them back.
Actual purchase very customer friendly. I ordered (and paid) for the wrong tires. They handled it and got me the right tires in 15 minutes...(call answered to done!)
I held my breath and had them delivered to and installed by a TR recommended installer I knew nothing about... but he was 10 minutes away. The experience was great. Only thing... he didn't get my number to let me know the tires had arrived but it all worked out. I'm a customer of both Tire Rack and the installation shop for sure!

Date of experience: September 20, 2022

Tires were in cart then disappeared
September 14, 2022
Previous review

Tires were in cart then disappeared. Took some effort to get them back.

Date of experience: September 14, 2022
Massachusetts
1 review
0 helpful votes
Follow michael D.
Unfollow michael D.
Share Review
Report Review

Great experience
September 20, 2022

So easy to purchase on website... very easy to understand where to click

Date of experience: September 20, 2022
Idaho
1 review
0 helpful votes
Follow Candace N.
Unfollow Candace N.
Share Review
Report Review

New truck tires
September 20, 2022
Updated review

Easy website, plenty of options and great price as usual

Date of experience: September 20, 2022

Repeat customer, an easy website to navigate and great...
May 22, 2020
Previous review

Repeat customer, an easy website to navigate and great options

Date of experience: May 22, 2020
District of Columbia
1 review
0 helpful votes
Follow Sergio I.
Unfollow Sergio I.
Share Review
Report Review

Easy and fast!
September 20, 2022

The experience of choosing and shopping for tires on Tire Rack has always been really a simple and easy process!

Date of experience: September 20, 2022
Ohio
1 review
0 helpful votes
Follow Bruce Z.
Unfollow Bruce Z.
Share Review
Report Review

New Tires for BMW 87 635CSi
September 20, 2022

Excellent web site to select tires. Very helpful reviews and rating system. Super fast delivery to my installer, 4 days. Wide range of tire selections. Fast reply to me from Cust. Service on tire manufacture date. What else is needed? This is the place to shop.

Date of experience: September 20, 2022
New Jersey
1 review
0 helpful votes
Follow Matt X.
Unfollow Matt X.
Share Review
Report Review

Tire Rack rules
September 20, 2022

It is so easy to find what tires you need. The webpage guides you through everything. This is the second set of tires I bought from Tire Rack

Date of experience: September 20, 2022
California
1 review
0 helpful votes
Follow michele G.
Unfollow michele G.
Share Review
Report Review

Great service
September 20, 2022

Reggie was so helpful and listen to what I needed and helped me make a the right choice..

Date of experience: September 20, 2022
Illinois
1 review
0 helpful votes
Follow Neal R.
Unfollow Neal R.
Share Review
Report Review

Great Experience
September 20, 2022

Easy, fast, no-brainer. Great customer service. Web and email communications are very efficient. Cant imagine buying tires and wheels elsewhere. Even my local tire and auto repair shop recommends it!

Date of experience: September 20, 2022