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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,673
shipping
28,637
quality
29,197
This company responds to reviews on average within 1 day

Instant Feedback

528,296 reviews

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
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Great Service
September 22, 2022

Very easy to find. Had all details that were needed in deciding which tire was needed and wanted.

Date of experience: September 22, 2022
Georgia
1 review
0 helpful votes
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Awesome delivery time
September 22, 2022
Updated review

2nd time ordering from TIRE RACK.com, great experience, never any problems. Have ordered off Amazon and was sent the wrong tires. TIRE RACK gets it right the 1st time. Would recommend to anyone.

Date of experience: September 22, 2022

Great pricing with the 2 year road hazard warranty...
October 31, 2020
Previous review

Great pricing with the 2 year road hazard warranty included.

Date of experience: October 30, 2020
Bahamas
1 review
0 helpful votes
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Vredustein
September 22, 2022

Quick and Easy I've dealt with them before and have been satisfied

Date of experience: September 22, 2022
Illinois
1 review
0 helpful votes
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Assome!
September 22, 2022

!

Date of experience: September 22, 2022
New York
1 review
0 helpful votes
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Pleasant transaction
September 22, 2022

Easy lookup and comparison. Easy transaction. Etc etc etc etc

Date of experience: September 22, 2022
Virginia
1 review
0 helpful votes
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Fantastic experience
September 22, 2022

Great shipping time only took one day to receive my tires.

Date of experience: September 22, 2022
New York
2 reviews
0 helpful votes
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Experience
September 22, 2022

Excelent tire service and fast secure shipping
this is my second time and I dont regret it

Date of experience: September 22, 2022
New Jersey
1 review
0 helpful votes
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Everything you need re: Tires
September 22, 2022

Excellent services and great website with financial options. Installation assistance too. Can't go wrong.

Date of experience: September 21, 2022
Georgia
2 reviews
0 helpful votes
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Always the best
September 22, 2022

Thank you guys! The selection is too notch and you always have the Pilot Sports I need.

Date of experience: September 21, 2022
Florida
1 review
0 helpful votes
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Tire Rack
September 22, 2022
Updated review

I love this company and recommend you to my friends

Date of experience: September 21, 2022

Mercedes e350 tire
January 14, 2022
Previous review

Excellent service and highly recommend you to my friends

Date of experience: January 14, 2022
Rhode Island
1 review
0 helpful votes
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Excellent choice
September 21, 2022

Website was easy and informative. It provided all the details I needed to make a decision. Clearance and non-clearance items, as well as packages were clearly deliniated.

Date of experience: September 21, 2022
Florida
1 review
0 helpful votes
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Pirelli
September 21, 2022

All is good. Using the site was easy. I was notified with easy to read emails. And the product is great.

Date of experience: September 21, 2022
Massachusetts
1 review
0 helpful votes
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Steve and Gill were very helpful with me ordering the tires.

Date of experience: September 21, 2022
New York
1 review
0 helpful votes
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Easy
September 21, 2022

Always Excellent from Tire Rack. This is the first time I ordered from Tire Rack and will order again

Date of experience: September 21, 2022
Virginia
1 review
0 helpful votes
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So far, so good!
September 21, 2022

I'll let you know, having my tires mounted tomorrow

Date of experience: September 21, 2022
New York
1 review
0 helpful votes
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Amazingly fast order fulfillment
September 21, 2022

Site worked great tires were here in less than 24 hours, have used tire rack for a long time and it has always been a good experience.
It's nice to get the tires you want not just what the tire shop has around that day.

Date of experience: September 21, 2022
Maine
1 review
0 helpful votes
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WHY YOU SHOULD NEVER BUY TIRES AT TIRE RACK.
October 21, 2022

Purchesed 4 GENERAL 225/45R17 in early July. TIRES ARE DEFECTIVE AND OUT OF ROUND as determined by VW Dealership. TIRE RACK HAS NOT RESOLVED THIS ISSUE AND I'M STUCK WITH JUNK TIRES. BEWARE OF BUYING TIRES OVER THE INTERNET.

Date of experience: September 21, 2022
Albert K. — TireRack Rep
over a year old

We’re so very sorry to hear you had a negative experience with us. Should you change your mind about the accommodation we offered, please don’t hesitate to get in touch with the customer service representative who has been assisting you.

Massachusetts
1 review
0 helpful votes
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Tire Rack is the BEST
September 21, 2022

Excellent experience! Good price and very quick delivery to my front door.

Date of experience: September 21, 2022
Virginia
1 review
0 helpful votes
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Quick Replacement
September 21, 2022

Online chat was very helpful in making sure I was getting comparable replacement tires. Ordered, delivered and installed in three workdays (ordered on Wednesday, installed upon Monday)

Date of experience: September 21, 2022
Maryland
1 review
0 helpful votes
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Perfect
September 21, 2022
Updated review

It's been great, the tires I purchased price was great for my budget. Delivery was fast and without any delays.

Date of experience: September 21, 2022

Good and fast
March 22, 2021
Previous review

Good and fast

Date of experience: March 22, 2021