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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Great products, fast shipping! They also gave rebates on specific tires I was looking for, very helpful!
Your website works well however it would be nice to have a spot on the form to put special delivery instructions. Yes! I think that your delivery drivers have never had something expensive delivered to their home, because if they had they would not leave expensive things left out in the open for anyone that drives by to see.
Your website works well however it would be nice to have a spot on the form to put special delivery instructions.
Great prices, easy to navigate site, and fast/free shipping!
Very easy ordering process, quick, easy, efficient.
Simple and straightforward. Great product and fast shipping
Wish there was a little more selection but I understand because it's a weird size
Very easy to navigate. I wasn't sure about a few things concerning my wheel and tire package so I called in and got great and quick help. Very thankful and pleased!
I have been doing business with Tire Rack for decades. You just keep getting better
The site, selection, information is fantastic but the check out is tedious. -1 for the checkout
Your website allows search and order as guest then allowed login and password change without having to re-enter the order. Great!
Very helpful in answering my questions on the chat.
I was able to get a hard to find tire quickly and easily. And I understand I have a two year Warranty
Easy to navigate site and find the tires i was looking for.
Easy and helpful! Needed tired asap tirerack made it happen.
Good experience, make sure they are run flat tires
Got very good assistance over the phone. So easy to order and select local installer. Very fast shipping.
It was very easy to look up the tire I needed using the tire size search. Many local mechanics do not keep my tire size in stock. I was able to find the current brand of tires that I have to purchase a replacement. Very quick and easy.
Great online purchase experience. All relevant information to make an informed purchase was easily visible. Very easy to navigate throughout the system.
Shopping was terrific, easy and the service provided is top-notch.
I did notice that within 2 days of purchasing the above mentioned the price on the tires had gone down from $171.99 to $159.99. A $12.00/tire difference. When you add the difference in the tax applied I paid $52.27 more, substantial difference.
NOT FAIR!
It's ok. I did notice that within a week the price on the tires had gone up.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

