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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,722
shipping
28,686
quality
29,246
This company responds to reviews on average within 1 day

Instant Feedback

529,092 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Amazing overall service!
October 7, 2022
Updated review

Great products, fast shipping! They also gave rebates on specific tires I was looking for, very helpful!

Date of experience: October 6, 2022

Easy and fast
February 19, 2022
Previous review

Easy and fast.

Date of experience: February 19, 2022
Maryland
2 reviews
0 helpful votes
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More or less pleased
October 7, 2022
Updated review

Your website works well however it would be nice to have a spot on the form to put special delivery instructions. Yes! I think that your delivery drivers have never had something expensive delivered to their home, because if they had they would not leave expensive things left out in the open for anyone that drives by to see.

Date of experience: October 6, 2022

Your website works well however it would be nice to...
September 30, 2022
Previous review

Your website works well however it would be nice to have a spot on the form to put special delivery instructions.

Date of experience: September 30, 2022
Kentucky
2 reviews
0 helpful votes
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Great site
October 7, 2022

Great prices, easy to navigate site, and fast/free shipping!

Date of experience: October 6, 2022
Vermont
1 review
0 helpful votes
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Repeat customer
October 6, 2022

Always great service! Easy to purchase and always timely delivery

Date of experience: October 6, 2022
Maryland
1 review
0 helpful votes
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Good service
October 6, 2022

Very easy ordering process, quick, easy, efficient.

Date of experience: October 6, 2022
California
1 review
0 helpful votes
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I love tire rack. Easy to work with. Howeve, I should have ordered from the tire installer. Their price was $50 less per tire. :(

Date of experience: October 6, 2022
Pennsylvania
1 review
0 helpful votes
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Great
October 6, 2022
Updated review

Simple and straightforward. Great product and fast shipping

Date of experience: October 6, 2022

Simple and straightforward
September 30, 2022
Previous review

Simple and straightforward

Date of experience: September 30, 2022
New York
1 review
0 helpful votes
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No complaints
October 6, 2022

Wish there was a little more selection but I understand because it's a weird size

Date of experience: October 6, 2022
South Carolina
1 review
0 helpful votes
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Great
October 6, 2022

Very easy to navigate. I wasn't sure about a few things concerning my wheel and tire package so I called in and got great and quick help. Very thankful and pleased!

Date of experience: October 6, 2022
Illinois
1 review
0 helpful votes
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Tire Rack has been the best for decades!
October 6, 2022
Updated review

I have been doing business with Tire Rack for decades. You just keep getting better

Date of experience: October 6, 2022

The site, selection, information is fantastic but the...
December 17, 2021
Previous review

The site, selection, information is fantastic but the check out is tedious. -1 for the checkout

Date of experience: December 17, 2021

Your website allows search and order as guest then...
February 20, 2021
Previous review

Your website allows search and order as guest then allowed login and password change without having to re-enter the order. Great!

Date of experience: February 20, 2021
New York
1 review
0 helpful votes
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Success:
October 6, 2022

Very helpful in answering my questions on the chat.

I was able to get a hard to find tire quickly and easily. And I understand I have a two year Warranty

Date of experience: October 6, 2022
Colorado
1 review
0 helpful votes
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Great service
October 6, 2022

Easy to navigate site and find the tires i was looking for.

Date of experience: October 6, 2022
Michigan
1 review
0 helpful votes
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Will use TireRack from now on!
October 6, 2022

Easy and helpful! Needed tired asap tirerack made it happen.

Date of experience: October 6, 2022
Florida
1 review
0 helpful votes
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Good experience
October 6, 2022

Good experience, make sure they are run flat tires

Date of experience: October 6, 2022
Maryland
1 review
0 helpful votes
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So easy and convenient
October 6, 2022

Got very good assistance over the phone. So easy to order and select local installer. Very fast shipping.

Date of experience: October 6, 2022
North Carolina
1 review
0 helpful votes
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Smooth Transaction
October 6, 2022

It was very easy to look up the tire I needed using the tire size search. Many local mechanics do not keep my tire size in stock. I was able to find the current brand of tires that I have to purchase a replacement. Very quick and easy.

Date of experience: October 6, 2022
Michigan
1 review
0 helpful votes
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Allroad ready for Winter
October 6, 2022

Always fast, always dependable! Easy to use web page.

Date of experience: October 6, 2022
Illinois
1 review
0 helpful votes
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Great online experience
October 6, 2022

Great online purchase experience. All relevant information to make an informed purchase was easily visible. Very easy to navigate throughout the system.

Date of experience: October 6, 2022
Canada
1 review
0 helpful votes
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Repeat Customer
October 6, 2022
Updated review

My go to tire place. Love the saved order feature.

Date of experience: October 6, 2022

Always a pleasure
September 30, 2022
Previous review

Always a pleasure. Love the saved order feature.

Date of experience: September 30, 2022
New York
1 review
0 helpful votes
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TERRIFIC CUSTOMER SERVICE!
October 6, 2022
Updated review

Shopping was terrific, easy and the service provided is top-notch.

Date of experience: October 6, 2022

Michelin Crossclimate2 215/45R-17
October 12, 2021
Previous review

I did notice that within 2 days of purchasing the above mentioned the price on the tires had gone down from $171.99 to $159.99. A $12.00/tire difference. When you add the difference in the tax applied I paid $52.27 more, substantial difference.
NOT FAIR!

Date of experience: September 12, 2021

It's ok
October 6, 2021
Previous review

It's ok. I did notice that within a week the price on the tires had gone up.

Date of experience: September 6, 2021