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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,740
shipping
28,704
quality
29,264
This company responds to reviews on average within 1 day

Instant Feedback

529,577 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Unit was as advertised
October 8, 2022

Web site is easy to use and quick checkout. Will buy here again.

Date of experience: October 8, 2022
Michigan
1 review
0 helpful votes
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Easy to navigate. Video was helpful. Tires looked to be good quality.

Date of experience: October 8, 2022
Florida
1 review
0 helpful votes
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You guys just have it figured out.
October 8, 2022

Nice web site. It works well. Great service. Fair pricing. I have never had a negative experience.

Date of experience: October 8, 2022
New York
1 review
0 helpful votes
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Great tire buying experience
October 8, 2022

Tire Rack offered a better selection than what I could get locally and delivered to my door.

Date of experience: October 8, 2022
Texas
1 review
0 helpful votes
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Thanks Again!
October 8, 2022
Updated review

I love you guys! I'm a LONG time return customer! When I need tires, I always come back to Tire Rack!

Date of experience: October 8, 2022

You guys are the best!
August 13, 2020
Previous review

You guys are the best!

Date of experience: August 13, 2020
Ohio
1 review
0 helpful votes
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Just Re Tired
October 8, 2022
Updated review

Very chewy, like rubber but overall taste good. Rolling in the deep.

Date of experience: October 8, 2022

L love to click
August 8, 2022
Previous review

L love to click

Date of experience: August 8, 2022
Wisconsin
1 review
0 helpful votes
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Thanks for making things easy and have everything so organized.

Date of experience: October 8, 2022
Kentucky
1 review
0 helpful votes
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Great price
October 8, 2022

Very convenient, and price is great, free roadside assistance

Date of experience: October 8, 2022
New Hampshire
1 review
0 helpful votes
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Thanks. One of multiple previous purchases through the years. Will update as the season progresses.

Date of experience: October 8, 2022
New Jersey
1 review
0 helpful votes
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Great service and great product
October 8, 2022

This was just an other great shopping experience with TireRack

Date of experience: October 8, 2022
Mississippi
1 review
0 helpful votes
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Great service
October 8, 2022

Great prices and I had also made a mistake on the size I wanted but a rep contacted me by text to make sure it was ok and he was able to fix my mistake on his end with no problem! Will definitely order again from you! Thank you

Date of experience: October 8, 2022
California
1 review
0 helpful votes
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Quick and efficient
October 8, 2022

It was easy. I checked the varieties of tires recommended for my car and ordered them

Date of experience: October 7, 2022
Maryland
1 review
0 helpful votes
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Easy to make the right choice.
October 8, 2022
Updated review

Easy to find the right choice(s) for my specific vehicles.

Date of experience: October 7, 2022

Continentals for my Audi.
October 7, 2021
Previous review

Chat guy, Gil, was very helpful. Takes longer to fill out these questionnaires than to order ties.
Ordered tires on Friday. Delivered to my front door on Saturday.

Date of experience: October 7, 2021
California
1 review
0 helpful votes
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Very Disappointing that there were no discount code/coupons available.

Date of experience: October 7, 2022
Washington
2 reviews
0 helpful votes
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Awesome service once again!
October 8, 2022
Updated review

Ordered on Saturday, delivered on Tuesday fast shipping and great prices

Date of experience: October 7, 2022

Love the Tire Rack!
July 12, 2022
Previous review

Love the Tire Rack!

Date of experience: July 12, 2022

Love this Place!
March 15, 2020
Previous review

Love this Place!

Date of experience: March 14, 2020
New York
1 review
0 helpful votes
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Good experience
October 7, 2022

Professional process with good communication, everything handled quickly, chat representative knowledgeable and prompt.

Date of experience: October 7, 2022
Texas
2 reviews
0 helpful votes
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Great job!
October 7, 2022

The tire tests and reviews are helpful.
I am extremely happy with the tires I bought and the installer did an amazing job.
I will be a repeat customer.

Date of experience: October 7, 2022
Florida
1 review
0 helpful votes
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I did all the work myself, so no kudos for anyone at your end.

Very disappointed with the delivery today. Found the tire sitting outside my courtyard outside the open gate/fence.

Date of experience: October 7, 2022

Easy on Computer
October 31, 2022
Previous review

Easy on Computer

Date of experience: October 1, 2022
Michigan
1 review
0 helpful votes
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Excellent tire/wheel purchase
October 7, 2022

Fast and easy! The website made it easy to select the correct size wheel and tire for my car.

Date of experience: October 7, 2022
Nevada
1 review
0 helpful votes
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Great pricing, great product
October 7, 2022

Excellent user experience and prompt delivery to my local, reputable tire shop

Date of experience: October 7, 2022