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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,250
value
28,676
shipping
28,640
quality
29,200
This company responds to reviews on average within 1 day

Instant Feedback

528,340 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Best Prices on Quality Tires
October 9, 2025

I've been purchasing tires through tirerack.com for over 20 years! I rarely find better deals anywhere else, regardless of the cost for installation locally! The road hazard warranty has also saved my car on more than one occasion! Totally worth it!

Date of experience: September 29, 2025
New Hampshire
1 review
0 helpful votes
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Never disappointed!
October 9, 2025

I have been buying tires from TR for at least 25 yrs. Every purchase has been handled professionally. Quality and selection are 👍. Pricing very competitive. Shipping is seamless.

Date of experience: September 29, 2025
Nevada
1 review
0 helpful votes
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Wish it was little cheaper
October 9, 2025

Have ordered from Tire Rack several times and will probably continue to. Just wish it was cheaper. Hate to see prices continue to rise.

Date of experience: September 29, 2025
Elise B. TireRack Rep
6 months ago

Thank you for sharing your concerns. We offer the best price based up front. Tires are complex and highly engineered. We appreciate your business and hope the new tire works great for you.

Illinois
1 review
0 helpful votes
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Guarantee
October 9, 2025

One of the tires I purchased in April 2024 has a bubble in the side of the Pirelli tire. I emailed Tire Rack and never got a response. I was hoping for a replacement.

Date of experience: July 8, 2025
Elise B. TireRack Rep
6 months ago

We appreciate you bringing this to our attention and a member of our team will be reaching out.

Virginia
1 review
0 helpful votes
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Another Great Tire Rack Experience
October 9, 2025
Updated review

I've been buying tires exclusively from Tire Rack for 20+ years, Never had a problem and have always been super satisfied. My latest experience is consistent with my prior purchases. If I need tires, Tire Rack is the best and only for me.

Date of experience: September 24, 2025

Best place for tires in the universe
September 30, 2025
Previous review

I've bought tires exclusively at TR for 20 years. Wouldn't go anywhere else.

Date of experience: September 20, 2025
Massachusetts
1 review
0 helpful votes
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Easy way to shop for tires and wheels, plus find an installer. Been using Tire rack for 8 years or so now, no complaints so far

Date of experience: September 29, 2025
Alabama
2 reviews
0 helpful votes
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The process always just works!
October 9, 2025

I've ordered from Tire Rack multiple times and they've always delivered. The website makes it easy to compare options and find exactly what fits. Prices are competitive and checkout is simple.
This time I used the "ship to installer" option again, which I've done before, and it went just as smoothly. The tires showed up at the shop on time, correctly matched, and ready for installation without any issues.
Customer service is quick to answer fitment questions, and shipping is fast and reliable. Overall, Tire Rack continues to be my go-to for tires.

Date of experience: September 29, 2025
Florida
1 review
0 helpful votes
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Simplicity
October 9, 2025
Updated review

I have bought tires from The Tire Rack since the 1980's. Having a warehouse in my area is great. The service is always top notch and wonder; the process is simple.

Date of experience: September 29, 2025

Always a Nice Experience
June 29, 2025
Previous review

Tire Rack has made it extremely easy for me to go online look for the product that I want to purchase, pay for it and pick it up.

Date of experience: January 10, 2024
Illinois
1 review
0 helpful votes
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Very professional and efficient way to buy tires
October 9, 2025
Updated review

Am ordering one tire to replace tire damaged by nail in tread and gash in sidewall. Anticipating same great service with my claim as I receive with all previous orders. Have been purchasing from Tire Rack for years.

Date of experience: September 25, 2025

Very professional and efficient way to buy tires
December 22, 2024
Previous review

I can always depend on tire rack, am a frequent buyer. Good and fair prices

Date of experience: December 11, 2024
New York
1 review
0 helpful votes
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Excellent
October 9, 2025

Was undecided on purchasing a set of ultra high performance tires. And with the knowledge of Jim, helping me make the decision that would Be perfect for my car and my driving habits! Thanks Jim, & Tire Rack.

Date of experience: September 29, 2025
Pennsylvania
1 review
0 helpful votes
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My go to for tires
October 9, 2025

I am a researcher, their reviews are the first place I go when I want the best tires to keep my family safe. Tires are the only thing that touch the road. Turning, stopping, avoiding an accident... tires are critical to safety. I can't imagine just throwing some tire on a car because of their brand. If my research has shown me anything... the same brand can have the best and worst performing tire in the same category! How do you know which one you are getting?

Date of experience: September 29, 2025
Ohio
1 review
0 helpful votes
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Sale (wipers) seems obfuscated.
October 9, 2025

There was a dicount posted for 30% on PIAA wipers. The discount was to be reflected in the purchase price, but from what I saw, the prices were the same as the last time I purchased wipers earlier this year.

Date of experience: September 29, 2025
Elise B. TireRack Rep
6 months ago

We appreciate you bringing this to our attention and a member of our team will be reaching out.

New York
1 review
0 helpful votes
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We've been ordering our tires through Tire Rack for all of our commercial vehicles this past month, and they do not disappoint! Pricing is great and shipping is fast! They are also very communicative which is reassuring that's you're in good hands!

Date of experience: September 8, 2025
New York
1 review
0 helpful votes
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Outstanding.
October 9, 2025
Updated review

I got a tire that had sidewall damage from shipping and tire rack sent a new one quickly. Customer service was wonderful. I am back because of how great I was treated.

Date of experience: June 12, 2025

So far so good
June 14, 2025
Previous review

So far so good.

Date of experience: June 4, 2025
District of Columbia
1 review
0 helpful votes
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Count on Tire Racks evaluation
October 9, 2025

I purchase tires from Tire Rack for 20 years now and their reviews are spot on. So I'm trusting this latest purchase of Good Year Assurance Weather Ready 2 tire will meet my expectations.

Date of experience: September 29, 2025
New York
1 review
0 helpful votes
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Perfect
October 9, 2025

Great. I like tire rack tests, just what I m looking for. Than, read customer's opinion and choose the tires.also check some online sources, but tirerack info is #1.

Date of experience: September 29, 2025
Florida
1 review
0 helpful votes
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I had a tire get a puncture and was not reparable and the warranty company gave me a hard time to replace it, they would not refund my money even though the road hazard service was still in effect, even after all the pictures they still wanted to know were it would be replaced, and countless emails back and forth, so I just told them to keep there money since they need it so much... A very big hassle that was not needed in my life at the time. And even though I had even purchased a new tire from you guys so I would not have to wait on the replacement tire.

Date of experience: September 28, 2023
Elise B. TireRack Rep
6 months ago

We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused. We would like to see what we can do to make this right. Will you please send your order number and details of your experience to [email protected]?

Florida
1 review
0 helpful votes
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The best
October 8, 2025

I have nothing but good things to say about the service I have received from Tirerack and its team of hard workers over the years. Excellent customer service. Thank you!

Date of experience: February 1, 2024
New Jersey
1 review
0 helpful votes
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I appreciate the abundance of information available to review on all tire categories. The comparisons, trials and interviews are so helpful in deciding. Especially when you are not near a store with knowledgeable information. Very exciting.

Date of experience: September 28, 2025
Florida
1 review
0 helpful votes
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Great
October 8, 2025

Bought and had numerous tires from Tire rack. I like that i cam puck through the tires without being under pressure at a dealership

Date of experience: September 28, 2025