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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I got the bait and switch 2x on tires that came up on google shopping with you ad, and showed as available on your website until I got to checkout. Then they were no longer available, and I had to pick a different tire. The tires available were no less expensive than what I could buy at my local tire shop - which was the entire reason for shopping on your site.
Great prices, best selection and lots of ratings to help decide!
Very easy transaction, chose my tires, where to them delivered and got them installed!
Awesome experience! Easy to find what I need without any hassles.
Very good business to deal with… smooth transition and easy to use.
Quick and effective, got good price on tires, tires arrived on time. Had them installed at Discount Tires in under 40 minutes. I was impressed by how smooth the whole process was.
Awesome experience thank you for your professional service
This was my first time ordering tires from here. And it was quick, easy with fast delivery.
Tire rack has the best prices and free shipping. Not to mention a great website that offers all the great deals.
Bought tires before with Tite Rack, always got great service and the right tire for my truck.
Always liked dealing with tire rack, the variety, great choice for the type of driving you do. Also free road hazard.
It was very quick and easy, they even set up a location to get the tires installed. Very Great Service.
New tires are exactly as reviewed. They arrived quickly and were installed quickly as well. I am very satisfied with the tire rack experience
I will keep buying from this place. Fast shipping tires look nice
You guy's are awesome. Great site. Im very happy with your site and products so i will continue shopping from you.
Im looking into the price for me to buy from you and sell here in Iceland. If this turns a profit then i will be ordering a lot more from you.
Tires were in stock. Easy to purchase and fast delivery time.
Easy process, organized website. Easy check out process and prompt delivery
This works out great! My brother has been ordering from you for years, this is my second time. My brother in law works at a shop, we install in off hours.
Very easy for a returning customer. Web site was able to pull my previous order. Made the transaction very easy. Great communication.
Excellent and efficient. Easy and convenient……………………………..
Tire Rack is super-easy and intuitive to use. I've been using them for the last 20+ years when I need to buy tires for my vehicles; the convenience of having them shipped directly to the installer of my choice is great! The wide range of brand and pricing options is helpful, although sometimes it can be a little overwhelming. The tire ratings are super-helpful, especially for those of us who aren't "car guys".
Intuitive search and order; easy-2-read reviews and testing. The ability to select a shop to have the tires sent to for installation is great - all I have to do is get my car there for the instal!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


Greg, we list availability and ETA in the top right of the item description box, under price of the item. We're sorry for any frustration and glad you stuck with us even after. We will document your feedback for review and thank you for choosing Tire Rack.