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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,251
value
28,687
shipping
28,651
quality
29,211
This company responds to reviews on average within 1 day

Instant Feedback

528,463 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Bait and Switch, and Late to boot.
November 19, 2022

I got the bait and switch 2x on tires that came up on google shopping with you ad, and showed as available on your website until I got to checkout. Then they were no longer available, and I had to pick a different tire. The tires available were no less expensive than what I could buy at my local tire shop - which was the entire reason for shopping on your site.

Date of experience: October 20, 2022
Albert K. TireRack Rep
over a year old

Greg, we list availability and ETA in the top right of the item description box, under price of the item. We're sorry for any frustration and glad you stuck with us even after. We will document your feedback for review and thank you for choosing Tire Rack.

Florida
1 review
0 helpful votes
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The only way to buy tires
October 20, 2022
Updated review

Great prices, best selection and lots of ratings to help decide!

Date of experience: October 20, 2022

Best way to buy tires!
February 3, 2021
Previous review

Very easy transaction, chose my tires, where to them delivered and got them installed!

Date of experience: February 3, 2021
New York
2 reviews
0 helpful votes
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Fantastic business!
October 20, 2022
Updated review

Awesome experience! Easy to find what I need without any hassles.

Date of experience: October 20, 2022

Great experience!
October 7, 2022
Previous review

Very good business to deal with… smooth transition and easy to use.

Date of experience: October 7, 2022

Awesome
March 8, 2022
Previous review

Very easy to navigate and made shopping quick and painless.

Date of experience: March 8, 2022
Ohio
2 reviews
3 helpful votes
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Smooth transaction
October 20, 2022
Updated review

Quick and effective, got good price on tires, tires arrived on time. Had them installed at Discount Tires in under 40 minutes. I was impressed by how smooth the whole process was.

Date of experience: October 20, 2022

Quick and effective
October 14, 2022
Previous review

Quick and effective

Date of experience: October 14, 2022
Massachusetts
1 review
0 helpful votes
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Michelin tires
October 20, 2022

Awesome experience thank you for your professional service

Date of experience: October 20, 2022
Colorado
1 review
0 helpful votes
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Tires for a Kia k5
October 20, 2022

This was my first time ordering tires from here. And it was quick, easy with fast delivery.

Date of experience: October 19, 2022
Minnesota
1 review
0 helpful votes
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Nice Tires
November 19, 2022

Tire rack has the best prices and free shipping. Not to mention a great website that offers all the great deals.

Date of experience: October 19, 2022
Kansas
1 review
0 helpful votes
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Tire replacement
October 20, 2022
Updated review

Bought tires before with Tite Rack, always got great service and the right tire for my truck.

Date of experience: October 19, 2022

Always liked dealing with tire rack, the variety, great choice for the type of driving you do. Also free road hazard.

Date of experience: November 11, 2021
South Carolina
1 review
0 helpful votes
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Fast Service
October 20, 2022

It was very quick and easy, they even set up a location to get the tires installed. Very Great Service.

Date of experience: October 19, 2022
Florida
1 review
0 helpful votes
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Good
October 20, 2022

Easy shopping. & simple delivery. Always a great selection of tires.

Date of experience: October 19, 2022
Maryland
1 review
0 helpful votes
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Excellent experience
October 20, 2022
Updated review

New tires are exactly as reviewed. They arrived quickly and were installed quickly as well. I am very satisfied with the tire rack experience

Date of experience: October 19, 2022

Very easy to sort through option
December 11, 2019
Previous review

Very easy to sort through option

Date of experience: December 10, 2019
North Dakota
1 review
0 helpful votes
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Great online store. I will buy again
October 20, 2022
Updated review

I will keep buying from this place. Fast shipping tires look nice

Date of experience: October 19, 2022

Great website
August 7, 2022
Previous review

Great website

Date of experience: August 7, 2022
Iceland
1 review
0 helpful votes
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Happy customer
October 20, 2022
Updated review

You guy's are awesome. Great site. Im very happy with your site and products so i will continue shopping from you.

Date of experience: October 19, 2022

Thank you very nice
October 13, 2022
Previous review

Thank you very nice

Date of experience: October 13, 2022

Shipment to iceland
August 24, 2022
Previous review

Im looking into the price for me to buy from you and sell here in Iceland. If this turns a profit then i will be ordering a lot more from you.

Date of experience: August 24, 2022
Texas
3 reviews
0 helpful votes
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Everything went great
October 19, 2022
Updated review

Tires were in stock. Easy to purchase and fast delivery time.

Date of experience: October 19, 2022

Quick and easy
October 13, 2022
Previous review

Quick and easy

Date of experience: October 13, 2022
Florida
1 review
0 helpful votes
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Brake pads
October 19, 2022

Easy process, organized website. Easy check out process and prompt delivery

Date of experience: October 19, 2022
California
1 review
0 helpful votes
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This works out great! My brother has been ordering from you for years, this is my second time. My brother in law works at a shop, we install in off hours.

Date of experience: October 19, 2022
Pennsylvania
1 review
0 helpful votes
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Very satisfied
October 19, 2022
Updated review

Very easy for a returning customer. Web site was able to pull my previous order. Made the transaction very easy. Great communication.

Date of experience: October 19, 2022

Great Web Site
June 16, 2022
Previous review

Great Web Site

Date of experience: June 15, 2022
Wisconsin
1 review
0 helpful votes
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Very good experience
October 19, 2022

Carter was a great help to make my final selection

Date of experience: October 19, 2022
New York
3 reviews
0 helpful votes
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My tire purchase
October 19, 2022
Updated review

Excellent and efficient. Easy and convenient……………………………..

Date of experience: October 19, 2022

Easy, fast, efficient
July 13, 2020
Previous review

Easy, fast, efficient

Date of experience: July 13, 2020
Florida
2 reviews
0 helpful votes
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Easy Tire Ordering
October 19, 2022
Updated review

Tire Rack is super-easy and intuitive to use. I've been using them for the last 20+ years when I need to buy tires for my vehicles; the convenience of having them shipped directly to the installer of my choice is great! The wide range of brand and pricing options is helpful, although sometimes it can be a little overwhelming. The tire ratings are super-helpful, especially for those of us who aren't "car guys".

Date of experience: October 19, 2022

Intuitive search and order; easy-2-read reviews and...
July 6, 2020
Previous review

Intuitive search and order; easy-2-read reviews and testing. The ability to select a shop to have the tires sent to for installation is great - all I have to do is get my car there for the instal!

Date of experience: July 6, 2020