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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,704
shipping
28,668
quality
29,228
This company responds to reviews on average within 1 day

Instant Feedback

528,782 reviews

We monitor reviews for authenticity

Wyoming
1 review
0 helpful votes
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Thank you!
October 16, 2025

Every time I have ordered from Tire Rack you have professional people helping me, shipping is prompt and the transaction smooth.

Date of experience: October 6, 2025
California
1 review
0 helpful votes
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I orderded a set of 4 tires for a BMW X3. It was easy to order. I got the correct product and Tire Rack even sent me to a place near by where I could get them installed. I really recommend them.

Date of experience: October 6, 2025
South Carolina
1 review
0 helpful votes
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Great site
October 16, 2025

I've ordered several sets of tires through tire rack and have never been disappointed yet. Fast delivery and free shipping is always appreciated

Date of experience: October 1, 2025
New York
1 review
0 helpful votes
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Great service!
October 16, 2025

Ordered 4 BF Goodrich tires, received them the next day! No shipping costs! Much better service than their competitors, who I've bought from in the past. If I need tires again, this is definitely the place I'll be buying them from!

Date of experience: September 2, 2025
Florida
1 review
0 helpful votes
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Best Place for CanAm Spyder Tires
October 16, 2025

Bought Vredestein Quatrac tires for my CanAm Spyder RT a few years ago. They are fantastic tires, especially for wet roads. I just purchased 3 more Vredestein's for my CanAm F3-T. Looking forward to having them installed later this week. Tire Rack is simply the best…. Hassle-free.

Date of experience: October 6, 2025
Texas
1 review
0 helpful votes
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- Outstanding knowledgeable and super friendly staff
- Great selection and options for tires with very competitive prices
- Super simple process with great and friendly tools for researching
- More than 15 years getting my tires here

Date of experience: October 6, 2025
Florida
1 review
0 helpful votes
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N/A
October 16, 2025

I have no feed back at the moment, beside the fact the tires were pretty expensive, 500 +, each tire. When i purchased them new in 2021, they were 300 and change, so there was a big difference in price

Date of experience: July 12, 2024
Utah
1 review
0 helpful votes
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TireRack is THE best for finding the right tire
October 16, 2025
Updated review

By using TireRack, I was able to take my time. Shop and compare, then select the right tire for my car and my needs at the price I was comfortable with.

Date of experience: October 1, 2025

TIRERACK MAKES TIRE SHOPPING EASY
October 8, 2025
Previous review

Was quick and easy... as always.

Date of experience: September 28, 2025
Maryland
1 review
0 helpful votes
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I needed to replace an OEM tire after tearing the sidewall on a storm drain. I was able to find the right tire on TR easily. I like the quick shipping and reasonable prices. Free shipping and road hazard is a big plus.

Date of experience: October 6, 2025
Canada
1 review
0 helpful votes
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Great advice, range of tire options
October 16, 2025
Updated review

Rudy, who has over 25+ years of experience guided me to purchase the best tire for my car. The tire installer was fast and professional. Overy a great experience, highly recommend to others.

Date of experience: October 6, 2025

When i called Rudy was super helpful in helping me...
October 6, 2025
Previous review

When i called Rudy was super helpful in helping me select the tire, recommend the installer. The online shopping experience was smooth and easy.

Date of experience: September 25, 2025
Pennsylvania
1 review
0 helpful votes
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Bad quality tires
October 16, 2025
Updated review

After purchasing 2 tires at the end of May 2025, in September 2025 while I was driving one of the tires created an air bubble, deflated and came off the rim, when I call customer service I could not get my money back, they send me to a 3rd party insurance company,

Date of experience: October 5, 2025
Elise B. — TireRack Rep
6 months ago

We appreciate you bringing this to our attention and a member of our team will be reaching out.


Cool like ice cold
June 5, 2025
Previous review

Cool like ice cold

Date of experience: May 26, 2025
Texas
1 review
0 helpful votes
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Best as usual
October 16, 2025

The comparison tool and test results like wet and dry traction, noise, etc. make me come back to Tire Rack. Plus the road hazard warranty.

Date of experience: October 5, 2025
Oregon
1 review
0 helpful votes
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I dont know
October 16, 2025

There is nothing saying if my tire package will be assembled or do I have to pay more to install it? Nothing... Why. This is 2025. Figure this out, please.

Date of experience: April 3, 2026
Tim J. — TireRack Rep
6 months ago

Thank you for sharing your concern. We agree the comments regarding mounting and balancing on our site are not presented as clearly as is ideal. We are in the process of improving the presentation.

Your new wheels and tires will arrive mounted and balanced with the TPMS sensors installed. We also include new lug hardware.

We apologize for the concern we caused and hope the new wheel and tires work great for you.

Texas
1 review
0 helpful votes
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Reliable service, price shifts constantly
October 16, 2025
Updated review

Looked at these tires for $202 per tire and saved the page. Went back two days later and price was suddenly $264 per tire. Very frustrating.

Date of experience: October 5, 2025

Process and selection were great
December 26, 2024
Previous review

Process and selection were great

Date of experience: December 16, 2024
California
1 review
0 helpful votes
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Simple
October 15, 2025

Very easy to choose from the available options, and the tire comparison videos are extremely helpful. The free shipping and fast delivery makes it very simple to order from Tire Rack.com.

Date of experience: October 5, 2025
Ohio
1 review
0 helpful votes
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Prompt, knowledgeable buying experience.
October 15, 2025
Updated review

I ordered tires before the wheels. Customer service was outstanding in helping find the right fit for my car. Both orders were received the day following my order. I couldn't believe they were that fast.

Date of experience: October 2, 2025

Thank you *****
October 6, 2025
Previous review

Thank you *****

Date of experience: September 26, 2025
California
1 review
0 helpful votes
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Just ok
October 15, 2025

One of my wheels was bent and when the tire shop notified me the customer service rep insinuated that maybe I dropped it. She sent a replacement but I don't appreciate the implication.

Date of experience: October 5, 2019
Elise B. — TireRack Rep
6 months ago

We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused. We would like to see what we can do to make this right. Will you please send your order number and details of your experience to [email protected]?

Georgia
1 review
0 helpful votes
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Tire Rack makes ordering tires easy as pie. But I have an AWD vehicle and the garbage roads in my city blew a tire with more than half it's remaining tread life left. As a result, I need it shaved. I left a fitment request, hopefully it gets done.

Date of experience: October 5, 2025
Florida
1 review
0 helpful votes
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Return customer discounts
October 15, 2025

The experience has always been good. However, I have been a customer for years but have yet to receive any return customer discounts

Date of experience: October 5, 2025
Vermont
1 review
0 helpful votes
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Great prices and fast delivery
October 15, 2025

After shopping around I found Tire Rack had the best prices and free delivery. I also found valuable rebates and detailed instructions through Tire Rack.

Date of experience: October 5, 2025