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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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You guys have always been great to deal with. This order was no different.
Always have what I need and ship quickly. Very competitive pricing and variety of tires.
Made finding the correct wheel and tire combo for a winter set up for my car very easy and pain free
Easy to use site, answered all my questions promptly. Shipping was fast, actually next day.
Great experience like always easy to navigate site and unbeatable prices
Nice and easy to find the correct tire
I appreciate the service via online chat. Yes helpful
Easy process, quick delivery. Suggested installation and fixed price was real helpful
The online process was great. Tire Rack provides ample information which is helpful in making a choice of products.
Ordering was a breeze and the online chat that is available helped me answer a few questions before I purchased
Good price great service, delivered on time as stated!
The Tire Rack site was very helpful in finding the right winter tire/wheel combo. I was a little concerned on fitment in dropping down two wheel sizes for this winter set, but my fears were alleviated after installation. While there is not a lot a wiggle room between the calipers and rims, they certainly did fit, just as Tire Rack said they would. (2013 Hyundai Elantra Limited, 17in factory aluminum; switched to 15in steel for my winter set.)
Good comparison to discount tire direct once you look at all the variables
When in need of tires, Tire rack is the place to go!
Very good experience, would use tire rack again for sure. Would recommend them to anybody I know.
Easy-to-use website. Great selection to choose from. Fast shipping.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

