Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Lots of information and great choice. Fast delivery.
Easy ordering and fast delivery. Very helpful reviews.
Tire Rack has a very good price compare to others.
Excellent service, received items on time, great price!
Quick shipping! Wheels look great! Waiting for them to be mounted. Will give an update when they are installed.
Good selection but it would help to state if tires are omni directional.
Get an error message when checking out.
Theo was very helpful in guiding me to the right tire for my car
I am beyond happy with every part of this deal, from the website it self to the very good prices to the very fast shipping! I ordered on a Sunday and they showed up Wednesday. As far as i am concerned Tire Rack is the only place i will be buying tires and wheels from now on.
Easy to navigate website with a great way of matching products with my vehicle.
Easy and accurate choices for our truck and SUV. Orders shipped from 2 locations but delivery was quick
If the turnaround and installation go this well, I'll be very happy.
Your web site keeps going in circles. Was confusing had difficulty checking out
Your web site keeps going in circles
The tires were delivered on time. The installer was angry that tire rack tires are delivered without anyone at the store signing for the items. He appeared angry with me that I had scheduled online and was informed that I should call the store next time. I will never again use tirerack again given this disconnect resulted in an unpleasant experience for me.
Web site is informative and helpful when choosing tires, prices are competitive
Quick and easy to find good snow tires
I was tickled pink. Only 31 more characters to have a featured review. Now I'm excited!
Easy to use and great prices, great selection and the website is so easy to use
As always, best prices, delivery exactly as promised.
Pricing for the tires was very competitive. The website made it easy to select an installation shop. We called the installation shop (NTB) and had the tires installed very quickly.
Great site, easy to use and great prices. This is where I'll recommend family and friends do business!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

