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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Easy to find tires. Shows ratings that decided my decision on which brands I wanted. I got Perelli for my suv and best tires ever had. Soo quiet.
Good service, received my tires in a quick fashion and was easy to have them installed.
Fast, efficient, thanks! Always have had similar positive experiences.
Was able to find snow tires fitting my car. Pretty good user interface. Typing on iPad required some unnecessary scrolling.
Low price. Easy service. I recommend these tires for all year! If you like drive off pavement
From researching, selecting to checkout and shipping it was a very smooth process.
Everything was perfect. I tried to find wheel locally but they were extremely pricy and installation was nearly $300. Found the perfect wheels on Tire Rack. The people in the chat were extremely helpful. Finally pulled the trigger and found out that Lug Nuts and Tire Stems were include in the wheel purchase. I had planned to pay an extra $60 for those. Had the wheels shipped to my local Discount Tire, who incidentally owns Tire Rack. They arrived in less than 2 days and because I bought the wheels from Tire Rack, the installation at Discount Tire was only $88 for everything including lifetime balancing and tire rotation. I will never shop anywhere else for wheels/tires again.
Easy and smooth transaction communication was great I was contacted about the choice of tire I chose for my vehicle there concern of the ride of the vehicle
I was having a difficult time filling out a claim for a damaged tire and it wasn't until I spoke to Ms. Rema B. That the situation got resolved. She took the time to explain the process thoroughly and completely turned my day and experience around on an extremely positive note. They need more Rema's on the other side of the phone to help things move along the way they should. Thank you Rema!
Very easy to place order. The price and variety of tires made it easy to make the choice and order.
Theo the customer service rep who I talked with was great helped me with every question I had
Quick and convenient except for having to fill this answer out with 50 characters
An excellent selection of tires for my 2018 Altima. Pricing was really good as well and you delivered the tires in less than 36 hours!
Quick and easy with the items IN STOCK. Thank you!
Sent an email and received a notification that the email was not deliverable.
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I appreciate the option to shop by brand
Exact vehicle model not listed, so appears wrong on order, but have ordered the same as are on the vehicle, which the VW dealer parts dept confirms are correct.
Bernie was very helpful with the winter tire package suggestions. Thanks
They give me good but I think there were better offers out there. This was just quick so I went with them
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

