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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,837
shipping
28,801
quality
29,361
This company responds to reviews on average within 1 day

Instant Feedback

531,043 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Great tires
November 17, 2022

Easy to find tires. Shows ratings that decided my decision on which brands I wanted. I got Perelli for my suv and best tires ever had. Soo quiet.

Date of experience: November 17, 2022
Pennsylvania
1 review
0 helpful votes
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Great
November 17, 2022

I love tirerack I use them for all my tire purchases and I am always pleased with the service

Date of experience: November 17, 2022
California
1 review
0 helpful votes
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Great service!
November 17, 2022

Good service, received my tires in a quick fashion and was easy to have them installed.

Date of experience: November 16, 2022
New York
1 review
0 helpful votes
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Snow Tires!
November 17, 2022
Updated review

Fast, efficient, thanks! Always have had similar positive experiences.

Date of experience: November 16, 2022

Good experience
March 6, 2020
Previous review

Good experience. Thanks.

Date of experience: March 5, 2020
Indiana
1 review
0 helpful votes
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Was able to find snow tires fitting my car. Pretty good user interface. Typing on iPad required some unnecessary scrolling.

Date of experience: November 16, 2022
New York
1 review
0 helpful votes
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Thanks
November 17, 2022

Easy to navigate site, software helps select proper tire for your vehicle, free shipping, linked manufacturer rebates!

Date of experience: November 16, 2022
California
1 review
0 helpful votes
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Bridgestone Blizzak
November 17, 2022

Low price. Easy service. I recommend these tires for all year! If you like drive off pavement

Date of experience: November 16, 2022
Canada
1 review
0 helpful votes
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Quick shipping
November 17, 2022

From researching, selecting to checkout and shipping it was a very smooth process.

Date of experience: November 16, 2022
California
1 review
0 helpful votes
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Everything was perfect. I tried to find wheel locally but they were extremely pricy and installation was nearly $300. Found the perfect wheels on Tire Rack. The people in the chat were extremely helpful. Finally pulled the trigger and found out that Lug Nuts and Tire Stems were include in the wheel purchase. I had planned to pay an extra $60 for those. Had the wheels shipped to my local Discount Tire, who incidentally owns Tire Rack. They arrived in less than 2 days and because I bought the wheels from Tire Rack, the installation at Discount Tire was only $88 for everything including lifetime balancing and tire rotation. I will never shop anywhere else for wheels/tires again.

Date of experience: November 16, 2022
Pennsylvania
1 review
0 helpful votes
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Communication
November 17, 2022

Easy and smooth transaction communication was great I was contacted about the choice of tire I chose for my vehicle there concern of the ride of the vehicle

Date of experience: November 16, 2022
New Jersey
3 reviews
2 helpful votes
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Best Customer Service Ever
November 17, 2022

I was having a difficult time filling out a claim for a damaged tire and it wasn't until I spoke to Ms. Rema B. That the situation got resolved. She took the time to explain the process thoroughly and completely turned my day and experience around on an extremely positive note. They need more Rema's on the other side of the phone to help things move along the way they should. Thank you Rema!

Date of experience: November 16, 2022
Minnesota
1 review
0 helpful votes
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Very easy to place order. The price and variety of tires made it easy to make the choice and order.

Date of experience: November 16, 2022
New York
1 review
0 helpful votes
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Great customer service
November 16, 2022
Updated review

Theo the customer service rep who I talked with was great helped me with every question I had

Date of experience: November 16, 2022

Quick and efficient
October 21, 2019
Previous review

Quick and efficient

Date of experience: October 21, 2019
Maine
1 review
0 helpful votes
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New snow boot for my car
November 16, 2022

Quick and convenient except for having to fill this answer out with 50 characters

Date of experience: November 16, 2022
Virginia
1 review
0 helpful votes
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Thank you, Tire Rack
November 16, 2022
Updated review

An excellent selection of tires for my 2018 Altima. Pricing was really good as well and you delivered the tires in less than 36 hours!

Date of experience: November 16, 2022

Quick and easy with the items IN STOCK
June 16, 2020
Previous review

Quick and easy with the items IN STOCK. Thank you!

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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NA
November 16, 2022

Extremely helpful with picking the right equipment.

Date of experience: November 16, 2022
Iowa
1 review
0 helpful votes
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Rebate process was difficult
November 16, 2022
Updated review

Sent an email and received a notification that the email was not deliverable.
I

Date of experience: November 16, 2022

I appreciate the option to shop by brand
October 31, 2019
Previous review

I appreciate the option to shop by brand

Date of experience: October 30, 2019
North Carolina
1 review
0 helpful votes
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OK
November 16, 2022

Exact vehicle model not listed, so appears wrong on order, but have ordered the same as are on the vehicle, which the VW dealer parts dept confirms are correct.

Date of experience: November 16, 2022
Rhode Island
1 review
0 helpful votes
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Simple Process. Excellent service.
November 16, 2022

Bernie was very helpful with the winter tire package suggestions. Thanks

Date of experience: November 16, 2022
Puerto Rico
1 review
0 helpful votes
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It was good
November 16, 2022
Updated review

They give me good but I think there were better offers out there. This was just quick so I went with them

Date of experience: November 16, 2022

Don't know yet
February 24, 2021
Previous review

Don't know yet

Date of experience: February 24, 2021