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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,838
shipping
28,802
quality
29,362
This company responds to reviews on average within 1 day

Instant Feedback

531,064 reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
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NA
November 16, 2022

Extremely helpful with picking the right equipment.

Date of experience: November 16, 2022
Iowa
1 review
0 helpful votes
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Rebate process was difficult
November 16, 2022
Updated review

Sent an email and received a notification that the email was not deliverable.
I

Date of experience: November 16, 2022

I appreciate the option to shop by brand
October 31, 2019
Previous review

I appreciate the option to shop by brand

Date of experience: October 30, 2019
North Carolina
1 review
0 helpful votes
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OK
November 16, 2022

Exact vehicle model not listed, so appears wrong on order, but have ordered the same as are on the vehicle, which the VW dealer parts dept confirms are correct.

Date of experience: November 16, 2022
Rhode Island
1 review
0 helpful votes
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Simple Process. Excellent service.
November 16, 2022

Bernie was very helpful with the winter tire package suggestions. Thanks

Date of experience: November 16, 2022
Puerto Rico
1 review
0 helpful votes
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It was good
November 16, 2022
Updated review

They give me good but I think there were better offers out there. This was just quick so I went with them

Date of experience: November 16, 2022

Don't know yet
February 24, 2021
Previous review

Don't know yet

Date of experience: February 24, 2021
New Jersey
1 review
0 helpful votes
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Good experience
November 16, 2022

Nah huh. Hhh hhh nj. Hi. Hi. Oh hhh hhh hi hi hi hu

Date of experience: November 16, 2022
New York
1 review
0 helpful votes
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New Michelin's for my Tesla!
November 16, 2022

Used the online chat to ask questions about the tires I was looking to purchase and received prompt and excellent assistance.

Date of experience: November 16, 2022
Utah
1 review
0 helpful votes
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Tire Rack - Highly Recommended
November 16, 2022
Updated review

I needed to purchase new tires for my daughter's car. No way I was going to have her driving on bald tires in the winter, with my granddaughter and grandson. Safety first. Tire rack was easy to use online. I was able to find the correct tires, and they were shipped promptly to my local tire install location. I feel better as a father, knowing my family is driving on highly rated all season tires. Thank you for the help

Date of experience: November 16, 2022

Thank you for the help
November 6, 2022
Previous review

Thank you for the help

Date of experience: November 6, 2022
California
2 reviews
0 helpful votes
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The only place to buy tires.
November 16, 2022

Quick, easy, offers tons of options at a competitive price!

Date of experience: November 16, 2022
New Jersey
1 review
0 helpful votes
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Found what I was looking for without issue, the website is intuitive and easy to use and clear about price and shipping.

Date of experience: November 16, 2022
Florida
1 review
0 helpful votes
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Paid 12 more than the installation price... Not sure why they did that, sent email waiting for a response.

Date of experience: November 16, 2022
Vermont
1 review
0 helpful votes
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Snow tire/wheel package
November 16, 2022

Nice to be able to purchase tire this way. Especially when you are helping your grown daughter in the purchase.

Date of experience: November 16, 2022
Pennsylvania
1 review
0 helpful votes
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Tires
November 16, 2022

It was easy, I'm just praying now that I get my rebate

Date of experience: November 16, 2022
Colorado
1 review
0 helpful votes
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Gotta love Tire Rack!
November 16, 2022

Quick and easy! I love Tire Rack! They were extremely helpful, professional, efficient and fast!
Can't beat them!

Date of experience: November 16, 2022
Vermont
1 review
0 helpful votes
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Fast, Easy and Great Pricing
November 16, 2022

Thank you! I went with Tire Rack instead of my dealer. They were offering a "discount" that wasn't anything I realized.

Date of experience: November 16, 2022
Florida
2 reviews
0 helpful votes
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Quick service
November 16, 2022

I was able to order what I needed and the tires arrived the next day

Date of experience: November 16, 2022
New York
2 reviews
0 helpful votes
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Purchase went well
November 16, 2022
Updated review

Easy to find and order the tires I want. Called with a question and got the help I needed.

Date of experience: November 16, 2022

Easy shopping, fast delivery
August 24, 2021
Previous review

Straightforward shopping process. Tires were delivered the next day.

Date of experience: August 24, 2021

Straightforward shopping process
August 18, 2021
Previous review

Straightforward shopping process.

Date of experience: August 18, 2021
South Carolina
1 review
0 helpful votes
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Pirelli Scorpion Tires
November 16, 2022
Updated review

Ordering was great. Gil was very informative. Order was received day after I ordered them

Date of experience: November 16, 2022

Quick and easy
October 18, 2019
Previous review

Quick and easy

Date of experience: October 18, 2019
Alabama
1 review
0 helpful votes
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Tire purchase
November 16, 2022
Updated review

Quick and fast ordering. It was very easy finding the tires I wanted.

Date of experience: November 16, 2022

Tire Purchase
May 5, 2022
Previous review

The process was fast and easy. They arrived as expected.

Date of experience: May 4, 2022

Tire Purchase
December 18, 2021
Previous review

I have enjoyed my shopping experience here as always.

Date of experience: December 18, 2021

Best Tires
September 6, 2021
Previous review

I had a awesome shopping experience on their website.

Date of experience: September 6, 2021

I had a awesome shopping experience on their website
December 23, 2020
Previous review

I had a awesome shopping experience on their website.

Date of experience: December 23, 2020
Virginia
1 review
0 helpful votes
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Bridgestone run flats
November 16, 2022
Updated review

It's always straight forward shopping on Tire Rack.

Date of experience: November 16, 2022

Tire purchasing made easy
October 6, 2021
Previous review

A breeze.!
All the information you need is right there to help you make the best decision on tires for your vehicle.

Date of experience: October 5, 2021