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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I reloaded the web site and the wrong tire size was then selected. The team processing the order noticed the size did not match my car. They called to clarify and then updated my order to the right size.
Always able to find what I want, ship to my preferred installer and at great prices!
Get the Road Hazard Protection. Hassle free process
Have ordered multiple sets of tires for different vehicles over the years and all have been good experiences and fast shipping.
I blew a tire randomly on the highway and they ended up covering the whole tire
The combination of the quality of the tires I purchased, coupled with timely rebates, pick-up incentives and same-day availability made for a quickly executed search and decision. The value is off the charts, compared to alternatives.
Easy website navigation and filtering, with always-available assistance if necessary. With a little filtering, I found Pirellis at an all-in price that matched my local tire store for no-name "Economy" tires (!)
The right tires at the right price delivered to my installer with a prearranged price so there is no surprise at time of installation.
Always reliable information and many choices -- been buying from Tire Rack for years, even made use of their warranty for a blown new tire due to a road hazard, no hassle at all.
Always great, I've ordered tires for myself and family members for many years
Shopping on tire rack was my first time and great experience with the low prices compared to what they have at dealers. I saved myself more than $200 buying on tire rack than buying from a Tire Shop. These tires are very quiet and smooth running down the road. Definitely recommend tire rack again.
Needed tires fast for a track event, tires delivered next day for free. Can't beat that.
Perfect match tire size. Easy to find exactly what I was looking for.
Fantastic experience! Will definitely shop with tire rack again! Very fast delivery and best price around
I have been using Tire Rack to buy tires for well over twenty years and have been more than satisfied with the service as well as the quality and value for the money. It is easy to shop for exactly the right tires at the right price and scheduling and having the tires installed has always been easy as well. I estimate I save at least forty percent on the cost of tires.
Best prices for tires, wide selection, great warranty, quick shipping and great installation prices. I have been purchasing tires from Tire Rack for years and have always had great experiences. Customer service is top notch as well and they are quick to honor warranty and replace damaged tire. You cannot go wrong with Tire Rack.
I have ordered at least 4 times, tires only, for multiple vehicles, have them installed and delivered to my mechanic, never had an issue so far with size, quality, or price which is usually pretty good with a lot of rebate offers.
The website really helped me decide which tires to order, placing the order was easy, and delivery went smoothly. I just ordered another set of tires for my other car.
I have purchased numerous sets of tires and wheels and every time it has been a great experience
I ordered 4 tires of my first choice. Fortunately, a Tire Rack advisor contacted me to say the tires were not sufficient for my car. I upgraded per that advice. I am unsure why the website allowed me to order under-rated tires in the first place. The local shop installation process was easy / convenient.
I have purchased several tires and rims and tires mounted on rims. I've never had an issues or complaints. The tires and rims always arrive brand new with no damage. I've had snow tires studded with no issues. I especially enjoy ordering my tires already mounted and balanced on new rims. Very easy to just swap out with no need to go to the garage. This is usually when I purchase a new vehicle and want a second set of winter tires. I'll buy new rims with the snows mounted.
Over the last 20 years, I have on several occasions purchased tires and tires mounted on rims. I have never had any issues with poor mounting or bad tires. I've purchased Summer racing tires, Snow tires, Studded Snow tires and all season tires. Tire Rack has always come through quickly and responded to questions I've had. I like doing business with them.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

