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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,847
shipping
28,811
quality
29,371
This company responds to reviews on average within 1 day

Instant Feedback

531,126 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Warranty replacement
December 3, 2022

Easy and fast. The initial warranty application was easy to begin. We will see if it works as well as advertised.

Date of experience: December 3, 2022
Washington
1 review
0 helpful votes
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Great Price. Good Experience
December 3, 2022

Love your site. Fun to perform my own research. Catch you on the slopes!

Date of experience: December 3, 2022
Maryland
1 review
0 helpful votes
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Consistency
December 3, 2022

Intuitive, easy, fair pricing and lots of options to chose from. Highly recommended

Date of experience: December 3, 2022
Ohio
1 review
0 helpful votes
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Solid
December 3, 2022

Solid business. Easy to find what you are looking for and Tire Rack makes sure you are buying the size you need.

Date of experience: December 3, 2022
Virginia
1 review
0 helpful votes
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Fantastic!
December 3, 2022

Tucker was a great help. I hope the installation goes equally smooth.
Order and installation process was seamless very professional.

Date of experience: December 3, 2022
California
1 review
0 helpful votes
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Fast service
December 3, 2022

Excellent customer service from the rep that made sure it shipped and delivered next day.

Date of experience: December 3, 2022
Missouri
1 review
0 helpful votes
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Quick and convenient to use this sight with great prices.

Date of experience: December 3, 2022
Massachusetts
1 review
0 helpful votes
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Replacement Tire
December 3, 2022

Being a return customer speeds the purchase along. I only hope the claim I filed goes as quickly

Date of experience: December 3, 2022
California
1 review
0 helpful votes
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Convenient
December 3, 2022
Updated review

Very convenient way to shop for tires. I recommend this company.

Date of experience: December 2, 2022

Convenient
August 31, 2021
Previous review

Easy to use web site. Fast delivery. Competitive pricing.

Date of experience: August 30, 2021

Easy to use web site
August 25, 2021
Previous review

Easy to use web site.

Date of experience: August 24, 2021
Georgia
1 review
0 helpful votes
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+0 Value
December 3, 2022
Updated review

Competitive price (found slightly cheaper elsewhere) and the piece of mind with dealing with TIRE RACK. I have purchased dozens of tires & wheels over the last decade, and have never been disappointed.

Date of experience: December 2, 2022

Excellent, as usual
April 10, 2021
Previous review

Excellent, as usual.

Date of experience: April 10, 2021
California
2 reviews
0 helpful votes
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That part at the end trying to place my order and I'm chasing the "place my order" box all over the place is very irritating. If you want me to pick whether want to receive updates, just place the order and then ask, or do it before

Date of experience: December 2, 2022
Texas
1 review
0 helpful votes
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Customer service review
December 3, 2022

Easy to use web site makes comparison and selection simple

Date of experience: December 2, 2022
California
1 review
0 helpful votes
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1995 Ford Ranger shock absorbers.
December 3, 2022

Simple and straightforward buying process. Fast delivery also.

Date of experience: December 2, 2022
Colorado
1 review
0 helpful votes
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Easy process and great product
December 3, 2022

Ordering and scheduling installer was easy and tires arrived on time.

Date of experience: December 2, 2022
Missouri
1 review
0 helpful votes
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Needed tires
December 3, 2022

Great time on site they were fast on delivery…tires were perfect

Date of experience: December 2, 2022
New York
1 review
0 helpful votes
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I'll only buy tires from Tirerack.
December 3, 2022

It was very helpful to see detailed tire reviews and comparisons.
I also liked the ease of the purchasing process.

Date of experience: December 2, 2022
Ohio
1 review
0 helpful votes
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Michelin Crossclimate
December 3, 2022

Easy and quick with a nice comparison feature. I didn't have a long enough review so it made me enter more characters. Hopefully, this is enough now.

Date of experience: December 2, 2022
Washington
1 review
0 helpful votes
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Snow Tires
December 2, 2022

You've made a very long day much better. Thank you.

Date of experience: December 2, 2022
Wisconsin
4 reviews
4 helpful votes
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Great Price for an Amerian Made Tire
December 2, 2022

Price was great on the Bridegstone 80,000 tire. I usually by Indonesian, Korean or now even Chinese made tires on other websites, but for some reason Tire-Rack had a Bridgestone set at a great prioce - I do not see that very often so I grabbed them.

Date of experience: December 2, 2022
Ohio
1 review
0 helpful votes
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Fast Service
December 2, 2022

So far it was excellent! Received my order when promised! Very Happy with everything

Date of experience: December 2, 2022