Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very easy to navigate through on line. The recommendation came highly suggested.
Experience was easy because I had already done the research on this tire beforehand on your site.
Very easy online buying experience and fast delivery of my tires. I will definitely keep buying my tires from here.
The option to place an appointment with my local installer at the time of purchase was super convenient!
Ease of process, as always. Tires arrived earlier than on time.
Always a quick and cost-effective tire order!
Have gotten many sets of tires over the years from Tire rack, always a good experience.
This is my third order from tire rack I am completely satisfied with everything
"Easy Peasy". Best prices, fast shipping, most tire informational website. 4th purchase since finding them.
A++, great prices, no tax, and free shipping.
I was a little skeptical of the whole process. Unfortunately, legit businesses on the internet have to be overshadowed by the hacks. Tire Rack was excellent. The minute I clicked submit, I got a phone call confirming my order because the tires I ordered were not the standard size for my vehicle. I was impressed. My tires were delivered to installer in less than a week and the installer got me scheduled within 3 days. Monro Auto did the installing, the price was as advertsed. I am very happy with my first experience. Got tires through Tire Rack that nobody else could get me.
Easy website to order on tires, and very quick delivery.
Cam 4584 was an absolute amazing help
So glad I called. Was trying to do it by myself online and just could not make it happen. Called him 10 minutes later I have everything I wanted. Super helpful very
Wanted to order one tire to replace a damaged side wall. Easily ordered and paid for with free shipping to be delivered in several days. Doesn't get any easier or more convenient than that.
It's always great shopping with TR, if that change you will read it hereā¦.
Easy to order. Tire reviews and ratings were very helpful. Several excellent installers available in the Tampa area...one does performance alignments and rated 5 stars which was the ticket. Highly recommend Tire Rack.
Tires had very new date codes from this year. Very pleased. They even called immediately after I placed the order just to make sure that the tires were going to fit my car, since it was not a normal tire size (I have rims from a newer Crosstek on my old Outback, and was putting an extra wide tire on the rims). Very pleased, and I'm hard to please.
In addition to a wide selection of tires for my truck, I appreciate the research and testing which helped narrow my choices
Easy to navigate website. Price was very fair compared to other tires with the same rating. I also like the Tire Rack review video with each tire, made comparing and my decision much easier. Great job
First time using TireRack.Com and the process was as easy as it gets. Next hurdle is the installation. If that is as easy, I will be using TireRack.Com for every tire purchase.
Tires were delivered ahead of schedule
Installer did not have the time reserved on tirerack web page. Information was incorrectly entered by tirerack making it difficult for the installer to connect me with the tires. After waiting a full day the tires were installed and ride well.
First time using TireRack.Com and the process was as easy as it gets. Next hurdle is the installation. If that is as easy, I will be using TireRack.Com for every tire purchase.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

