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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,852
shipping
28,816
quality
29,376
This company responds to reviews on average within 1 day

Instant Feedback

531,227 reviews

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
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Good product great service
December 15, 2022

Website is easy to use and provides good reviews and ratings

Date of experience: December 15, 2022
Illinois
1 review
0 helpful votes
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Winter Wheel Set
December 15, 2022

Very easy. Website was great and delivery of wheels and tires went off without a hitch. I really like the whole experience

Date of experience: December 15, 2022
Kentucky
1 review
0 helpful votes
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Easy as apple pie
December 15, 2022

From the start to delivery the complete experience was a very pleasant interaction and would recommend anyone who need new tires, use Tire Rack.

Date of experience: December 15, 2022
Alabama
1 review
0 helpful votes
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Great service
December 15, 2022

I have used tire rack way back when. Awesome shopping. Easiest way to get tires

Date of experience: December 15, 2022
Alabama
1 review
0 helpful votes
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Competitive Price Outstanding Service
December 15, 2022

I've been a Tire Rack customer for years. You folks are the gold standard for value and service - Thanks!

Date of experience: December 15, 2022
Ohio
1 review
0 helpful votes
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Not satisfied with the mobile installation
December 15, 2022
Updated review

ASAP tire cancel my appointment the day of installation appointment, it was on 12/21/2022. I ordered the tires on 12/15/2022. Very inconvenient.

Date of experience: December 15, 2022

Good timing!
January 18, 2022
Previous review

Good timing!

Date of experience: January 18, 2022
Texas
1 review
0 helpful votes
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Fast shipping
December 15, 2022

Quick web process, easy website to navigate, good price, fast shipping.

Date of experience: December 15, 2022
Connecticut
1 review
0 helpful votes
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User Experience: GOAL!
December 15, 2022

There's a reason I keep coming back - ease of selecting a product, quick & accurate shipping.

Date of experience: December 15, 2022
North Carolina
1 review
0 helpful votes
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Fast
December 15, 2022

Easy to search and browse wheels and I liked how it showed what the wheels would look like on my car

Date of experience: December 15, 2022
Pennsylvania
1 review
0 helpful votes
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Great Experience!
December 15, 2022

I am usually pretty skeptical about making big purchases online without seeing said product upfront but tire rack.com definitely exceeded my expectations. I got a great deal (lowest i was able to find anywhere / even lower than the manufactureres own website and retail shop for the same exact tire) on a set of firestone tires, they shipped out quickly and on time. I went to my local Midas (who were also exceptionally good) where they installed them at a great price as well. All around great experience!

Date of experience: December 15, 2022
New York
1 review
0 helpful votes
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Another pair of tires feom tire rack!
December 15, 2022

Have ordered at least a dozen sets of tires from tire rack. I priced at Costco and BJ's as well as other tire shops with the best deals and convenience always coming from the Tire Rack.

Date of experience: December 15, 2022
Ohio
1 review
0 helpful votes
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Quick and Easy
December 15, 2022

Great selection, great filters on the site, and great customer service. Wonderful online customer service too.

Date of experience: December 15, 2022
Arkansas
1 review
0 helpful votes
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Tire purchase
December 15, 2022
Updated review

Wonderful experience. I am a repeat customer. Thank you.

Date of experience: December 15, 2022

Wonderful experience
December 8, 2022
Previous review

Wonderful experience

Date of experience: December 8, 2022

Almost excellent
December 8, 2022
Previous review

Almost excellent

Date of experience: December 8, 2022
Kentucky
1 review
0 helpful votes
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Tire replacement
December 15, 2022

Fast and Easy. Online and convenient. Needed a replacement for a flat.

Date of experience: December 15, 2022
New York
1 review
0 helpful votes
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Great tire, great price
December 15, 2022

Good and efficient, easy to buy and quick to come. Have used this site before and it hasn't failed me

Date of experience: December 14, 2022
North Carolina
1 review
0 helpful votes
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Tire Rack tires
December 15, 2022

My shopping experience was great! I will continue to purchase my tires from Tirerack.com.

Date of experience: December 14, 2022
Pennsylvania
1 review
0 helpful votes
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A Rack to get back for
December 15, 2022

Shopping tools are awesome.
Small detail got me worried though, I had "LOADING" on my screen for way too long after placing the order, but luckily all worked out after page refresh and placing the order once more. Pfew :)

Date of experience: December 14, 2022
Illinois
1 review
0 helpful votes
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Have to revisit once i receive tires, received tires before delivery date that was giving. Fast shipping

Date of experience: December 14, 2022

Have to revisit once i receive tires
January 7, 2023
Previous review

Have to revisit once i receive tires

Date of experience: December 7, 2022
Kentucky
1 review
0 helpful votes
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1st rate
December 15, 2022

So easy, they are a great company. I screwed up an order before,they were great about it.

Date of experience: December 14, 2022
Florida
1 review
0 helpful votes
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New tire Rack recommendations less valuable than of old
December 15, 2022
Updated review

The tires recommended section were not the best tires and using the Chat line to communicate questions resulted in continually dropped things I typed and a real struggle until finally getting a high recommendation for the Michelins I originally wanted.

Date of experience: December 14, 2022

All good except Pay Pal asking me for delivery address...
February 10, 2020
Previous review

All good except Pay Pal asking me for delivery address after I wrote to send to installer on Tire Rack page

Date of experience: February 10, 2020