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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Website is easy to use and provides good reviews and ratings
Very easy. Website was great and delivery of wheels and tires went off without a hitch. I really like the whole experience
From the start to delivery the complete experience was a very pleasant interaction and would recommend anyone who need new tires, use Tire Rack.
I have used tire rack way back when. Awesome shopping. Easiest way to get tires
I've been a Tire Rack customer for years. You folks are the gold standard for value and service - Thanks!
ASAP tire cancel my appointment the day of installation appointment, it was on 12/21/2022. I ordered the tires on 12/15/2022. Very inconvenient.
Quick web process, easy website to navigate, good price, fast shipping.
There's a reason I keep coming back - ease of selecting a product, quick & accurate shipping.
I am usually pretty skeptical about making big purchases online without seeing said product upfront but tire rack.com definitely exceeded my expectations. I got a great deal (lowest i was able to find anywhere / even lower than the manufactureres own website and retail shop for the same exact tire) on a set of firestone tires, they shipped out quickly and on time. I went to my local Midas (who were also exceptionally good) where they installed them at a great price as well. All around great experience!
Have ordered at least a dozen sets of tires from tire rack. I priced at Costco and BJ's as well as other tire shops with the best deals and convenience always coming from the Tire Rack.
Great selection, great filters on the site, and great customer service. Wonderful online customer service too.
Wonderful experience. I am a repeat customer. Thank you.
Fast and Easy. Online and convenient. Needed a replacement for a flat.
Good and efficient, easy to buy and quick to come. Have used this site before and it hasn't failed me
My shopping experience was great! I will continue to purchase my tires from Tirerack.com.
Shopping tools are awesome.
Small detail got me worried though, I had "LOADING" on my screen for way too long after placing the order, but luckily all worked out after page refresh and placing the order once more. Pfew :)
Have to revisit once i receive tires, received tires before delivery date that was giving. Fast shipping
Have to revisit once i receive tires
The tires recommended section were not the best tires and using the Chat line to communicate questions resulted in continually dropped things I typed and a real struggle until finally getting a high recommendation for the Michelins I originally wanted.
All good except Pay Pal asking me for delivery address after I wrote to send to installer on Tire Rack page
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

