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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,853
shipping
28,817
quality
29,377
This company responds to reviews on average within 1 day

Instant Feedback

531,262 reviews

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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Tire Rack tires
December 15, 2022

My shopping experience was great! I will continue to purchase my tires from Tirerack.com.

Date of experience: December 14, 2022
Pennsylvania
1 review
0 helpful votes
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A Rack to get back for
December 15, 2022

Shopping tools are awesome.
Small detail got me worried though, I had "LOADING" on my screen for way too long after placing the order, but luckily all worked out after page refresh and placing the order once more. Pfew :)

Date of experience: December 14, 2022
Illinois
1 review
0 helpful votes
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Have to revisit once i receive tires, received tires before delivery date that was giving. Fast shipping

Date of experience: December 14, 2022

Have to revisit once i receive tires
January 7, 2023
Previous review

Have to revisit once i receive tires

Date of experience: December 7, 2022
Kentucky
1 review
0 helpful votes
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1st rate
December 15, 2022

So easy, they are a great company. I screwed up an order before,they were great about it.

Date of experience: December 14, 2022
Florida
1 review
0 helpful votes
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New tire Rack recommendations less valuable than of old
December 15, 2022
Updated review

The tires recommended section were not the best tires and using the Chat line to communicate questions resulted in continually dropped things I typed and a real struggle until finally getting a high recommendation for the Michelins I originally wanted.

Date of experience: December 14, 2022

All good except Pay Pal asking me for delivery address...
February 10, 2020
Previous review

All good except Pay Pal asking me for delivery address after I wrote to send to installer on Tire Rack page

Date of experience: February 10, 2020
North Carolina
1 review
0 helpful votes
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Tires ain't pretty
December 14, 2022

To start, I love Tire Rack. I've bought tires as far back as when you had to browse the back pages of Car & Driver magazine. I've dropped a star due to the fact that your mobile site has a design or layout flaw. Once I paid through PayPal it returned me to www.tire rack.com. By what was on the screen of my iPhone Pro 14 it looked like the transaction was complete. Two days later I called customer service and we determined I still had 4 tires in my cart. That seemed odd. I wasn't prompted to but I scrolled and it revealed a complete order button. That should definitely be blatantly obvious and on a phone's field of view without the need to scroll anywhere up or down. I've made two installation appointment cancellations now because when PayPal showed order is complete I believed it to be so.

Date of experience: December 14, 2022
Illinois
1 review
0 helpful votes
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Great tires and wheels
December 14, 2022

This was very very easy. And very very Fast. But the weights fell off, I had to get them rebalanced. Still very happy with the purchase. They look great on my car.

Date of experience: December 14, 2022
District of Columbia
1 review
0 helpful votes
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Tire Happy
December 14, 2022
Updated review

Ease of use of site. Happy customer service called to make sure my purchase was accurate. Received tires ahead of schedule. I also liked that they would ship to installer but I chose not to do so.

Date of experience: December 14, 2022

Ease of shopping
November 22, 2022
Previous review

Ease of shopping

Date of experience: November 22, 2022

Quick and simple to navigate
February 3, 2021
Previous review

Quick and simple to navigate

Date of experience: February 2, 2021
New York
1 review
0 helpful votes
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Excellent experience
December 14, 2022

Simple, easy and best price. Thank you. Easy to find and delivered immediately.

Date of experience: December 14, 2022
Puerto Rico
1 review
0 helpful votes
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Excellent service and fast delivery
December 14, 2022

Great inventory and excellent customer service. Fast delivery.

Date of experience: December 14, 2022
Texas
1 review
0 helpful votes
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Great service!
December 14, 2022
Updated review

Thank to to Guy for helping me with my questions about the TMPS and mount and balancing! Much appreciated.

Date of experience: December 14, 2022

Easy to sort and match brands of different dimensions
February 4, 2022
Previous review

Easy to sort and match brands of different dimensions.

Date of experience: February 3, 2022

Easy ordering and page layout
March 13, 2021
Previous review

Easy ordering and page layout. Easy to read and detailed information.

Date of experience: March 12, 2021
Arizona
1 review
0 helpful votes
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Goodyear Eagle Sport AS 235/55 R18
December 14, 2022

Only gripe...the chat did not work.

Hopefully my request to shave tire is received

Note: Discount Tire observed the tire was manufactured 4 yrs ago. Is that normal to be in stock that long? Any risk of deteriorization? Frankly, is does not LOOk like a new tire, but maybe because I had it shaved…

Date of experience: December 14, 2022
Georgia
1 review
0 helpful votes
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Recommended
December 14, 2022

The website is great and you offer a good selection.

Date of experience: December 14, 2022
Nevada
1 review
0 helpful votes
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Easy to use website
December 14, 2022
Updated review

Very good quality of tires this time and also my previous order.

Date of experience: December 14, 2022

Very easy and less expensive
November 3, 2022
Previous review

Very easy and less expensive

Date of experience: November 3, 2022
Pennsylvania
1 review
0 helpful votes
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Good Experience
December 14, 2022

Quick and easy online shopping and very fast delivery. Good update communications appreciated.

Date of experience: December 14, 2022
North Carolina
1 review
0 helpful votes
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OUTSTANDING OUTFIT!
December 14, 2022
Updated review

We have purchased a couple of 5 tire & rim combos, replacement tire sets, Borbet wheel bits and Koni externally adjustable shocks & struts. Superb service, fast shipping, quality products, spot on advice included. George on chat is the Boss!

Date of experience: December 14, 2022

YALL ARE OUR GO-TO SOURCE FOR TIRES, WHEELS AND SUSPENSION...
July 12, 2022
Previous review

YALL ARE OUR GO-TO SOURCE FOR TIRES, WHEELS AND SUSPENSION KIT!

Date of experience: July 12, 2022

TAGGERT WAS GRAND, HELPING ME WITH FITMENT FOR MY GERMAN...
January 4, 2022
Previous review

TAGGERT WAS GRAND, HELPING ME WITH FITMENT FOR MY GERMAN MADE BORBET 14 INCH RIMS; A BIT OF AN UNUSUAL SIZE THESE DAYS. HIS RECOMMENDED CHOICE WAS SPOT ON!

Date of experience: January 4, 2022
Colorado
1 review
0 helpful votes
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Excellent product and pricing, #1 in service!
December 14, 2022
Updated review

Excellent products and pricing. Tire racks recommendations for discount tires located at 102 E Allen St Castle Rock was by far the fastest and best friendly service I have ever experienced! We will continue with these companies going forward. Thank you and best wishes to all of you! Faith S

Date of experience: December 14, 2022

Easy to locate desired tires, and local installer
December 14, 2022
Previous review

Easy to locate desired tires, and local installer.

Date of experience: December 14, 2022
California
2 reviews
0 helpful votes
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Easy to use. Did everything I needed.
December 14, 2022

Ease of use was key. One stop and tires were ordered delivered and installed. Boom!

Date of experience: December 14, 2022
Maryland
1 review
0 helpful votes
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Tire Rack Is Great
December 14, 2022
Updated review

I looked for wheels and tires. When you selected wheels according to your car, Tire Rack had packages, so you could also choose the tires. On the chat was an expert and not an automated-programmed machine. The person knew the difference in touring tires and all-season tires, and the way I drive, the person gave me the perfect recommendation--and no upselling to a higher priced tire. But the most amazing part of my experience was that the tires and wheels were delivered on time and to my garage, not a pre-arranged garage. And, they came in one day. Incredible. It is hard to get this kind of service anymore.

Date of experience: December 14, 2022

The last couple of pages for the shipping and billing...
December 8, 2022
Previous review

The last couple of pages for the shipping and billing was difficult. It should be clearer marked if you want it shipped to your garage.

Date of experience: December 8, 2022
Michigan
1 review
0 helpful votes
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Good deal
December 14, 2022
Updated review

Good value on tires and Free shipping is a plus and the type of tire was recommended.

Date of experience: December 14, 2022

Good value on tires and Free shipping is a plus
December 8, 2022
Previous review

Good value on tires and Free shipping is a plus.

Date of experience: December 8, 2022