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From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Been using you guys for over 20 years. Always good service.
Loved that the information was easy to understand and there's so many discounts
Quick and secure purchase. I ordered four tires on the 13th of Dec and they were on my porch on the 19th of Dec. The order was accurately just what I ordered. I was informed of the shipping status all through the process. Thanks Tire Rack.
Good service, timely nice tire. Awesome, delivery was quick love that.
Easy order to order. Installer was very professional and finished in a timely manner.
Great website setup, easy to use, great selection and prices
I knew what tires I wanted. Tire rack has awesome reviews and tests the confirmed what I wanted. The tires were cheap and got to my house 2 days before they were estimated to arrive.
My purchase arrived more quickly than I had anticipated...great. I also had a technical question for Customer Service which was answered professionally, promptly and to my immediate satisfaction. The price was more competitive than most sites.
All kudos! Easy navigation, more installer choices, best prices, been TT buyer for the last 20 years! Love TireRack, keep up all the awesomeness!
Web site confusing. On-line order was confusing. System refused to accept the order until I discovered a marketing question I had overlooked abut whether I wanted to get promotional e-mails.
System is very easy to navigate and Andrew was great help
I like the ability to compare products. And tire racks professional opinion on the products they sell.
Very easy and efficient. Great selection of tires to choose from along with great prices and free delivery!
It is very hard to pick the right Wheels because the system only goes by car make and model, in which case, I can't find the exact size/width/offset/bolt-pattern/bore-size for my car (and yes, I know EXACTLY what I'm looking for!). So instead, I play around and find the car make-model that will return me the results I need. This is quite time-consuming. Please change your system to provide an option to do exact size searches.
Website is easy to use and provides good reviews and ratings
Very easy. Website was great and delivery of wheels and tires went off without a hitch. I really like the whole experience
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members