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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,852
shipping
28,816
quality
29,376
This company responds to reviews on average within 1 day

Instant Feedback

531,187 reviews

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Colorado
1 review
0 helpful votes
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Tire Rack is my Go To
December 16, 2022

Tire Rack makes it very easy to shop for what I need. The only thing I wish they provided was a tire calculator or an easier way to purchase non standard tire sizes and still get a close ratio to stock.

Date of experience: December 16, 2022
Washington
1 review
0 helpful votes
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Glad I had the failure within the warranty period.
December 16, 2022
Updated review

Got my replacement tire ordered. Needed it delivered to address I am at, but when I edited that it also changed my billing address. So I had to fix that. Glad I caught it. While initially confusing it seems the warranty has been covered and a check is being sent. Very frustrated that the name brand tire has had an internal failure, and I am told the check is in th email. Not 100% clear on if complete repalacement and mounting will be covered, but glad it is behind me.

Date of experience: December 16, 2022

Satisfied
June 1, 2022
Previous review

Very limited Installer selection for my area. Do they need to pay you to be on the list? Initial quoted delivery date was set, then 1 hour after scheduled delivery it was changed to following week. The rescheduled dates did not further change, which is good. I do not understand why the 2 styles of tire (pair for passenger car and a pair for a truck) were sent out as 4 separate orders. Did arrive as 2 deliveries. Made little sense.

Date of experience: June 1, 2022
Arizona
1 review
0 helpful votes
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Vredestein tires 235/18/
December 16, 2022

Looked at Tirerack's comparison chart, chose the top tires i was interested in and then got prices. Delivery and service at Discount Tires for installation was excellent. Tire hazard insurance allows me to go to any tire service dealer for repairs and not constrained to any brand name stores for that service. I got the best tires at the lowest price.

Date of experience: December 16, 2022
Washington
1 review
0 helpful votes
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Great tires super fast shipping!
December 16, 2022

Very happy with the tires and very happy with the price and very impressed by the shipping.

Date of experience: December 16, 2022
Pennsylvania
1 review
0 helpful votes
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Super quick delivery!
December 16, 2022

I ordered my tires on a Friday, early afternoon and they were delivered Saturday mid-morning. The ETA was Monday so it was a pleasant surprise. The other thing I like about Tirerack is the true, 100% free shipping. I had the tires delivered to me and not an installer. On a competitor's website, they advertise free shipping but upon checkout, the cart was showing a $4.99 per tire Handling Fee since the shipping address was not one of their installers. Times are tough and I can still do something with an extra $20.

Date of experience: December 16, 2022
New York
1 review
0 helpful votes
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Amazing!
December 16, 2022

Great price, quick and easy! Great communication overall!

Date of experience: December 16, 2022
District of Columbia
1 review
0 helpful votes
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First time Tire Rack customer
December 16, 2022

I tried to buy tires the old way and the tire shop never called me back once they got the tires from the warehouse. I decided to try this way. Much smoother and I could see the price up-front.

Date of experience: December 16, 2022
Pennsylvania
1 review
0 helpful votes
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I couldn't find these sheets on your site until the 3rd try. Maybe a search window would help instead of brand or vehicle, since I had the part #.

Date of experience: December 16, 2022
New Jersey
1 review
0 helpful votes
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Great service. Good price. 1 day delivery
December 16, 2022
Updated review

Always very easy to navigate and lace orders. Fast check out.

Date of experience: December 16, 2022

Fast purchase
November 13, 2019
Previous review

Fast purchase

Date of experience: November 12, 2019
Virginia
1 review
0 helpful votes
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So far, so good.
December 16, 2022

So far, so good. Tires were sent to a local garage, but I haven't seen them yet. I anticipate that they are what I ordered.

Date of experience: December 16, 2022
Virginia
1 review
0 helpful votes
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Fast and excellent
December 16, 2022

Quick and easy. Everything you need to know is right there in front of you. Tire rack is very good at providing you with everything you need to make a decision.

Date of experience: December 16, 2022
New York
1 review
0 helpful votes
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Michelin Cross Climate 2.
December 16, 2022

Quick and easy. Tires do not disappoint in snow. Once again, Michelin has re-written the new standard for all-weather tires.

Date of experience: December 16, 2022
Indiana
1 review
0 helpful votes
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Good environment
December 16, 2022
Updated review

Super easy and really friendly staff that's y I keep coming here

Date of experience: December 16, 2022

Very easy and good info on tires and wheels
April 1, 2021
Previous review

Very easy and good info on tires and wheels

Date of experience: April 1, 2021
Georgia
1 review
0 helpful votes
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New Tire
December 16, 2022
Updated review

Very good overall, staff was helpful and attentive.

Date of experience: December 16, 2022

Unsure about where delivery is taking place
December 10, 2022
Previous review

Unsure about where delivery is taking place

Date of experience: December 10, 2022
Georgia
1 review
0 helpful votes
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Awesome
December 16, 2022

It was a good experience quick and easy plus pricing was great

Date of experience: December 16, 2022
West Virginia
1 review
0 helpful votes
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Quick Delivery/ Good Price
December 16, 2022

Been using you guys for over 20 years. Always good service.

Date of experience: December 15, 2022
California
1 review
0 helpful votes
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Will recommend
December 16, 2022

Loved that the information was easy to understand and there's so many discounts

Date of experience: December 15, 2022
Virginia
1 review
0 helpful votes
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Great Service!
December 16, 2022

Quick and secure purchase. I ordered four tires on the 13th of Dec and they were on my porch on the 19th of Dec. The order was accurately just what I ordered. I was informed of the shipping status all through the process. Thanks Tire Rack.

Date of experience: December 15, 2022
Maryland
1 review
0 helpful votes
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Great tire
December 16, 2022

Good service, timely nice tire. Awesome, delivery was quick love that.

Date of experience: December 15, 2022
North Carolina
1 review
0 helpful votes
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Tire installation
December 16, 2022

Easy order to order. Installer was very professional and finished in a timely manner.

Date of experience: December 15, 2022