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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,852
shipping
28,816
quality
29,376
This company responds to reviews on average within 1 day

Instant Feedback

531,207 reviews

We monitor reviews for authenticity

Vermont
1 review
0 helpful votes
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So many years, so many tires
December 17, 2022

I love Tire Rack. I've been buying from them since the 90's

Date of experience: December 17, 2022
Florida
1 review
0 helpful votes
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Simple as it seems.
December 17, 2022

Very easy from beginning to end. I purchased a 4.5 Star rated runflats delivered for $400 CHEAPER than all other deals.

Date of experience: December 17, 2022
Vermont
2 reviews
0 helpful votes
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Decision guide and overall review super helpful. The only category missing was actual treadwear, but I understand that this would require long-term testing.

Date of experience: December 17, 2022
Florida
1 review
0 helpful votes
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Cooper
December 17, 2022
Updated review

Quick and easy 1-2-3. After researching the tires I wanted and comparing prices, I again decided on Tire Rack for my Cooper tires

Date of experience: December 17, 2022

Quick and easy
July 5, 2022
Previous review

Quick and easy

Date of experience: July 5, 2022

Great selections, quick and easy shopping and purchasing
April 15, 2020
Previous review

Great selections, quick and easy shopping and purchasing. I would buy again.

Date of experience: April 14, 2020
Illinois
1 review
0 helpful votes
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Pleased
December 17, 2022

The total shopping and purchasing process is made very easy. No reason to shop any other source, can't beat the price either.

Date of experience: December 17, 2022
Ohio
1 review
0 helpful votes
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Quick shipping but an issue
December 17, 2022

Ordered thursday, got tuesday, one wheel had some chips where they mounted it but i didn't have time to do anything about it because the snow was coming

Date of experience: December 17, 2022
Illinois
1 review
0 helpful votes
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Solid buy
December 17, 2022

No issues with the ordering process.all went smoothly and fit the vehicle.

Date of experience: December 17, 2022
Georgia
1 review
0 helpful votes
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I love this place
December 17, 2022

I Love it. I can get a great price and pick up my tires.

Date of experience: December 16, 2022
Oklahoma
1 review
0 helpful votes
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Fast shipping
December 17, 2022

It was good. Good price point and easy check out. Giving so a gift, so have not opened it till Christmas. Great service by Tire Rack.

Date of experience: December 16, 2022
New York
1 review
0 helpful votes
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First time buyer
December 17, 2022

Super easy to order and have it shipped where I needed it to go. Very fast service.

Date of experience: December 16, 2022
Illinois
4 reviews
0 helpful votes
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Looks Better in Person
December 17, 2022

Very user friendly site and plenty of products to choose from.

Date of experience: December 16, 2022
California
1 review
0 helpful votes
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Great service and perfect timing
December 17, 2022

I received my mounted wheels and tires only 4 days after the order was placed. I was able to install them myself before the big storm hit. I ordered the sensor activation tools, which was easy to set up,although the tool needed the battery tabs adjusted due to shipping. Very good experience.

Date of experience: December 16, 2022
California
1 review
0 helpful votes
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Happy Customer
December 17, 2022

Easy! Great prices, fast delivery, thank you once again.

Date of experience: December 16, 2022
New Jersey
1 review
0 helpful votes
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Tires
December 17, 2022

Quick, easy and convenient experience! And reasonable price!

Date of experience: December 16, 2022
Virginia
1 review
0 helpful votes
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Repeat customer
December 17, 2022

Tire Rack verified with me that the uncommon size I ordered was correct, then expedited the delivery.
Additionally, they were very receptive when I asked for an immediate return since my vehicle was struck by a deer and totaled.
I am awaiting UPS to pick up the tires for a full refund, minus 1/2 cost for shipping.
Company is very understanding regarding the return, especially since I didn't even get to mount the tires.

Date of experience: December 16, 2022
Virginia
1 review
0 helpful votes
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Quick and easy
December 16, 2022

Easy to navigate site, easy to purchase fast delivery

Date of experience: December 16, 2022
Ohio
1 review
0 helpful votes
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Awesome as always!
December 16, 2022

We again had a wonderful experience with our tire replacement. We had an issue with one of our barely one year old tires, and were able to file a claim, purchase a replacement, and have it delivered and installed all within a few days. Thanks so much for the great service and experience!

Date of experience: December 16, 2022
Rhode Island
1 review
0 helpful votes
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Very easy to buy from now picking it up is another star when I get there but I know it will be good service.

Date of experience: December 16, 2022
Ohio
1 review
0 helpful votes
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Awesome
December 16, 2022

I 'm so pleased with Tire Rack! I purchased wheels earlier this year and the clear coat started to chip. They took great care of me. Thank you so much!

Date of experience: December 16, 2022
District of Columbia
1 review
0 helpful votes
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Customer Service Misleading and Dishonest
January 15, 2023

This business lied to me about warranty coverage and when I brought to their attention I was told I made up a story and never spoke with customer service because they had no record of the conversation. Some how their customer service is allowed to tell me one thing and as I am not an expert nor know the rules like you would expect a business to provide with customer service I get misled and think I will be reimbursed because this company told me I would be. And it's not their problem! Please deal with someone else because a big company shouldn't be allowed to treat customer this way!

Date of experience: December 16, 2022