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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Google pay Apple Pay please. Smooth without issue $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$
Quick and easy ordering...UPS delayed the shipment a day bit not tire racks fault
Nice transaction. Firestone couldn't find the tire for over an hour...
The only downside I had with this order today was that I was looking to purchase a Wheel and Tire Package but Tire Rack only had 3 of the wheels I wanted to purchase (Enkei TD-5) so that was a bummer. I have been eying those wheels and was happy when I saw that you had them (but then found out only 3 in stock). Was hoping to have that package shipped to me all at once for installation. I had to settle for tires only. I did speak to a rep and he said they should have some in stock in a couple of months. I appreciate the info, but now I lose out on getting the wheels and tires installed and mounted from Tire Rack before shipping them. Going to cost me more down the road getting them installed. Overall, looking forward to the new tires.
Great site. The only downside I had with this order today was that I was looking to purchase a Wheel and Tire Package but Tire Rack only had 3 of the wheels I wanted to purchase (Enkei TD-5) so that was a bummer. I have been eying those wheels and was happy when I saw that you had them (but then found out only 3 in stock). Was hoping to have that package shipped to me all at once for installation. I had to settle for tires only. I did speak to a rep and he said they should have some in stock in a couple of months. I appreciate the info, but now I lose out on getting the wheels and tires installed and mounted from Tire Rack before shipping them. Going to cost me more down the road getting them installed. Overall, looking forward to the new tires.
Tire Rack always comes through with the tires on hand and quick shipment to my location. The only downside I had with this order today was that I was looking to purchase a Wheel and Tire Package but Tire Rack only had 3 of the wheels I wanted to purchase (Enkei TD-5) so that was a bummer. I have been eying those wheels and was happy when I saw that you had them (but then found out only 3 in stock). Was hoping to have that package shipped to me all at once for installation. I had to settle for tires only. I did speak to a rep and he said they should have some in stock in a couple of months. I appreciate the info, but now I lose out on getting the wheels and tires installed and mounted from Tire Rack before shipping them. Going to cost me more down the road getting them installed. Overall, looking forward to the new tires.
100%
Worry free shipping, items delivered on time at my local Mr. Tire.
Searching for tires is easy, but searching for wheels is very difficult. Went can't I search by size? Searching by vehicle doesn't get me what I want, and searching by manufacturer is useless. There's no useful information listed.
I really don't like how wheels are listed. I want to shop by size, and that's not possible on your site. Also, my 98 Ranger came with 225/70R14 tires, and they are not listed as an option on your site
Great way to buy Very fast service Ordered on Sunday received on Tuesday put on the car on Wednesday. Very happy with the service and the tires. Thank you so much.
User friendly web site and order process and the "view on vehicle" feature for wheel selection is great. Order shipped out quickly and tires came mounted on rims with the sensors installed and correct amount of air. No missing items. I'll return for warm season tires.
Great resources for shopping and selecting tires! Lots of reviews and data to help you decide what tires you will purchase
Website easy to use. Everything I needed to know about each brand of tire was provided.
Website was easy to use. Quick transaction. Picking up at local warehouse was a great delivery option.
Thanks for making shopping so convenient. I would buy again and recommend to friends.
Great shopping experience and they always have what I want
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Good and fast but a little pricey but I have what I need thanks
Very efficient system, phone sales people, quick delivery
This was pretty easy. From order to pick up. Everything went smoothly.
I was super worried about my order not coming on time for the snow. But it did! Only took 4 days after i placed my order, and i was able to travel safely.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

