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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,852
shipping
28,816
quality
29,376
This company responds to reviews on average within 1 day

Instant Feedback

531,227 reviews

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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Fast
December 18, 2022
Updated review

Google pay Apple Pay please. Smooth without issue $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$

Date of experience: December 18, 2022

Google pay Apple Pay please
December 9, 2022
Previous review

Google pay Apple Pay please

Date of experience: December 9, 2022
Tennessee
1 review
0 helpful votes
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Easy ordering
December 18, 2022
Updated review

Quick and easy ordering...UPS delayed the shipment a day bit not tire racks fault

Date of experience: December 18, 2022

Lost Tire
February 28, 2022
Previous review

Nice transaction. Firestone couldn't find the tire for over an hour...

Date of experience: February 27, 2022
District of Columbia
1 review
0 helpful votes
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MY GO-TO PLACE FOR NEW TIRES!
December 18, 2022
Updated review

The only downside I had with this order today was that I was looking to purchase a Wheel and Tire Package but Tire Rack only had 3 of the wheels I wanted to purchase (Enkei TD-5) so that was a bummer. I have been eying those wheels and was happy when I saw that you had them (but then found out only 3 in stock). Was hoping to have that package shipped to me all at once for installation. I had to settle for tires only. I did speak to a rep and he said they should have some in stock in a couple of months. I appreciate the info, but now I lose out on getting the wheels and tires installed and mounted from Tire Rack before shipping them. Going to cost me more down the road getting them installed. Overall, looking forward to the new tires.

Date of experience: December 18, 2022

Great site
December 18, 2022
Previous review

Great site. The only downside I had with this order today was that I was looking to purchase a Wheel and Tire Package but Tire Rack only had 3 of the wheels I wanted to purchase (Enkei TD-5) so that was a bummer. I have been eying those wheels and was happy when I saw that you had them (but then found out only 3 in stock). Was hoping to have that package shipped to me all at once for installation. I had to settle for tires only. I did speak to a rep and he said they should have some in stock in a couple of months. I appreciate the info, but now I lose out on getting the wheels and tires installed and mounted from Tire Rack before shipping them. Going to cost me more down the road getting them installed. Overall, looking forward to the new tires.

Date of experience: December 18, 2022

Tire Rack always comes through with the tires on hand...
December 18, 2022
Previous review

Tire Rack always comes through with the tires on hand and quick shipment to my location. The only downside I had with this order today was that I was looking to purchase a Wheel and Tire Package but Tire Rack only had 3 of the wheels I wanted to purchase (Enkei TD-5) so that was a bummer. I have been eying those wheels and was happy when I saw that you had them (but then found out only 3 in stock). Was hoping to have that package shipped to me all at once for installation. I had to settle for tires only. I did speak to a rep and he said they should have some in stock in a couple of months. I appreciate the info, but now I lose out on getting the wheels and tires installed and mounted from Tire Rack before shipping them. Going to cost me more down the road getting them installed. Overall, looking forward to the new tires.

Date of experience: December 18, 2022
Ohio
1 review
0 helpful votes
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100%Worry free shipping
December 18, 2022

100%
Worry free shipping, items delivered on time at my local Mr. Tire.

Date of experience: December 18, 2022
Florida
1 review
0 helpful votes
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Easy process
December 18, 2022
Updated review

Searching for tires is easy, but searching for wheels is very difficult. Went can't I search by size? Searching by vehicle doesn't get me what I want, and searching by manufacturer is useless. There's no useful information listed.

Date of experience: December 18, 2022

I really don't like how wheels are listed
December 11, 2022
Previous review

I really don't like how wheels are listed. I want to shop by size, and that's not possible on your site. Also, my 98 Ranger came with 225/70R14 tires, and they are not listed as an option on your site

Date of experience: December 11, 2022
Ohio
1 review
0 helpful votes
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New tires
December 18, 2022

Great way to buy Very fast service Ordered on Sunday received on Tuesday put on the car on Wednesday. Very happy with the service and the tires. Thank you so much.

Date of experience: December 18, 2022
Missouri
1 review
0 helpful votes
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Easy
December 18, 2022

Easy with a lot of information, more than you get when you go to a regular tire store.

Date of experience: December 18, 2022
New York
1 review
0 helpful votes
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I'll be back
December 18, 2022

User friendly web site and order process and the "view on vehicle" feature for wheel selection is great. Order shipped out quickly and tires came mounted on rims with the sensors installed and correct amount of air. No missing items. I'll return for warm season tires.

Date of experience: December 18, 2022
Ohio
1 review
0 helpful votes
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Not on the car yet
December 18, 2022

Easy to order. Yep, but the follow up experience was a pain

Date of experience: December 17, 2022
California
1 review
0 helpful votes
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Great experience again!
December 17, 2022

Great resources for shopping and selecting tires! Lots of reviews and data to help you decide what tires you will purchase

Date of experience: December 17, 2022
Virginia
1 review
0 helpful votes
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Great Product
December 17, 2022

Website easy to use. Everything I needed to know about each brand of tire was provided.

Date of experience: December 17, 2022
Massachusetts
1 review
0 helpful votes
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Ease of use
December 17, 2022

Website was easy to use. Quick transaction. Picking up at local warehouse was a great delivery option.

Date of experience: December 17, 2022
Pennsylvania
1 review
0 helpful votes
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Thank you.
December 17, 2022

Thanks for making shopping so convenient. I would buy again and recommend to friends.

Date of experience: December 17, 2022
North Carolina
1 review
0 helpful votes
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Why I chose Tire Rack
December 17, 2022

Great shopping experience and they always have what I want

Date of experience: December 17, 2022
Texas
1 review
0 helpful votes
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GoodThis feedback will be published on Tire Rack's Sitejabber review page to help future customers make better decisions. Please be respectful and follow the review guidelines.

Date of experience: December 17, 2022
Pennsylvania
1 review
0 helpful votes
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Tire experience
December 17, 2022

Good and fast but a little pricey but I have what I need thanks

Date of experience: December 17, 2022
Tennessee
1 review
0 helpful votes
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Great Tire Deal
December 17, 2022

Very efficient system, phone sales people, quick delivery

Date of experience: December 17, 2022
Florida
1 review
0 helpful votes
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New SantaFe Sport tires
December 17, 2022

This was pretty easy. From order to pick up. Everything went smoothly.

Date of experience: December 17, 2022
New York
1 review
0 helpful votes
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Super easy and fast!
December 17, 2022

I was super worried about my order not coming on time for the snow. But it did! Only took 4 days after i placed my order, and i was able to travel safely.

Date of experience: December 17, 2022
New York
1 review
0 helpful votes
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Excellent experience.
December 17, 2022

Unbelievably patient and helpful. Tremendous knowledge base.

Date of experience: December 17, 2022