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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,855
shipping
28,819
quality
29,379
This company responds to reviews on average within 1 day

Instant Feedback

531,294 reviews

We monitor reviews for authenticity

Wisconsin
2 reviews
0 helpful votes
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Cost less.
December 22, 2022

Tire rack be able to reduced to the price I want. Thank you...thank you.

Date of experience: December 21, 2022
California
1 review
0 helpful votes
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Painless
December 22, 2022

Easy and very helpful, simple instruction to follow timing and updates were perfect

Date of experience: December 21, 2022
New York
1 review
0 helpful votes
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Snows for 22-23 season
December 22, 2022

Great website and service, made for easy choice. Very fast delivery

Date of experience: December 21, 2022
Georgia
1 review
0 helpful votes
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Best Deal Fast Delivery
December 22, 2022

Easy website. Answered all my questions about the tires. Smooth transaction.

Date of experience: December 21, 2022
Maryland
1 review
0 helpful votes
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Best products. Best prices
December 22, 2022

Always have what I need at the best price and customer service reps are very helpful

Date of experience: December 21, 2022
New Hampshire
1 review
0 helpful votes
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Fast shipping great service
December 21, 2022

Quick and easy. Installation took a bit but that's because installers were busy

Date of experience: December 21, 2022
Connecticut
1 review
0 helpful votes
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My new way to buy tires.
December 21, 2022
Updated review

Love this website. Easy to navigate, plenty of tire choices at reasonable prices. Thank you tire rack

Date of experience: December 21, 2022

Tire Rack buying-a well rounded experience
May 2, 2022
Previous review

Tire Rack web sit featured a wide selection of tires plus a picture of all available tire to choose from.

Date of experience: May 2, 2022

Web site was easy to navigate
May 2, 2022
Previous review

Web site was easy to navigate.

Date of experience: May 2, 2022
Virginia
1 review
0 helpful votes
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Happy customer
December 21, 2022

Easy to order and carries the tires I want.
Easy to navigate website

Date of experience: December 21, 2022
Illinois
2 reviews
0 helpful votes
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Excellent products and service
December 21, 2022
Updated review

Excellent. Easy to find what I need and recommended installers.

Date of experience: December 21, 2022

Make it more clear where to select having tires shipped...
November 27, 2019
Previous review

Make it more clear where to select having tires shipped to a home.

Date of experience: November 26, 2019
New Jersey
1 review
0 helpful votes
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TireRack.com Rocks!
December 21, 2022
Updated review

User friendly and convenient! I bought a tire and was blown away by how quickly my online order was processed and delivered.

Date of experience: December 21, 2022

The TireRack.com website is user friendly for those...
November 17, 2022
Previous review

The TireRack.com website is user friendly for those of us who are not necessarily experts at choosing tires. I really appreciate the fact that a phone number is prominently displayed so that we can talk with an adviser before ordering should we have questions.

Date of experience: November 17, 2022
Georgia
1 review
0 helpful votes
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Purchasing tires
December 21, 2022

Great deal on a great brand. Purchasing was easy and product was ready for pick-up in a very timely manner.

Date of experience: December 21, 2022
Missouri
1 review
0 helpful votes
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Great experience
December 21, 2022

Great overall experience, from easy to use website to ordering and delivery. Definitely will recommend and use again in future. Thank you

Date of experience: December 21, 2022
Georgia
1 review
0 helpful votes
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Very pleased with speed of process from locating correct tires to paying invoice.

Date of experience: December 21, 2022
California
1 review
0 helpful votes
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A+
December 21, 2022
Updated review

The on-line process way easy. Good Year to do better with the on-line credit application, but that's on them. Luv you guys!

Date of experience: December 21, 2022

Very smooth process
March 15, 2020
Previous review

Very smooth process

Date of experience: March 15, 2020
New Jersey
1 review
0 helpful votes
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Longtime customer
December 21, 2022
Updated review

Long time customer here. Return customer.here. This is too many things to type for me.

Date of experience: December 21, 2022

Repeat customer for years
May 2, 2022
Previous review

Repeat customer for years

Date of experience: May 2, 2022

Return customer
January 6, 2022
Previous review

Return customer

Date of experience: January 6, 2022

Quick and easy
June 10, 2020
Previous review

Quick and easy

Date of experience: June 10, 2020
Wisconsin
1 review
0 helpful votes
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Another happy customer!
December 21, 2022

All questions answered promptly. Good prices! Nice rebates with Good Year. Happy TR was recommended to me.

Date of experience: December 21, 2022
Texas
1 review
0 helpful votes
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Highly recommend TR!
December 21, 2022

Pleasurable shopping experience with Tire Rack! Thank you!

Date of experience: December 21, 2022
Florida
1 review
0 helpful votes
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Great interface, just make it easier to return to installer page. You have to hit the back button and refresh the page.

Date of experience: December 21, 2022
Washington
1 review
0 helpful votes
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Good value. Good experience.
December 21, 2022

Good knowledge. All my questions were answered. Good price - better than all other retainers. Remarkably quick - ordered at 9:30am one day. Arrived at noon the next day. Easy to get in to shop. Fast service at shop.

Date of experience: December 21, 2022
Colorado
1 review
0 helpful votes
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Helpful staff
December 21, 2022

Easy to read and correct errors as needed. I talked to a real person! Not "AI"!

Date of experience: December 21, 2022