Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Tire rack be able to reduced to the price I want. Thank you...thank you.
Great website and service, made for easy choice. Very fast delivery
Easy website. Answered all my questions about the tires. Smooth transaction.
Always have what I need at the best price and customer service reps are very helpful
Quick and easy. Installation took a bit but that's because installers were busy
Love this website. Easy to navigate, plenty of tire choices at reasonable prices. Thank you tire rack
Tire Rack web sit featured a wide selection of tires plus a picture of all available tire to choose from.
Excellent. Easy to find what I need and recommended installers.
Make it more clear where to select having tires shipped to a home.
User friendly and convenient! I bought a tire and was blown away by how quickly my online order was processed and delivered.
The TireRack.com website is user friendly for those of us who are not necessarily experts at choosing tires. I really appreciate the fact that a phone number is prominently displayed so that we can talk with an adviser before ordering should we have questions.
Great deal on a great brand. Purchasing was easy and product was ready for pick-up in a very timely manner.
Great overall experience, from easy to use website to ordering and delivery. Definitely will recommend and use again in future. Thank you
Very pleased with speed of process from locating correct tires to paying invoice.
The on-line process way easy. Good Year to do better with the on-line credit application, but that's on them. Luv you guys!
Long time customer here. Return customer.here. This is too many things to type for me.
All questions answered promptly. Good prices! Nice rebates with Good Year. Happy TR was recommended to me.
Great interface, just make it easier to return to installer page. You have to hit the back button and refresh the page.
Good knowledge. All my questions were answered. Good price - better than all other retainers. Remarkably quick - ordered at 9:30am one day. Arrived at noon the next day. Easy to get in to shop. Fast service at shop.
Easy to read and correct errors as needed. I talked to a real person! Not "AI"!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

