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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,855
shipping
28,819
quality
29,379
This company responds to reviews on average within 1 day

Instant Feedback

531,291 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Great service!
December 21, 2022

Always dependable service and a wide selection of quality products.

Date of experience: December 21, 2022
Pennsylvania
1 review
0 helpful votes
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Tire Rack is great - Installer (Pep Boys) was not.
December 21, 2022
Updated review

Tire Rack is great! Pep Boys overcharged by double the installation fee, took five hours to finish what was supposed to be a "wait for" appointment and was disparaging of the selection of the purchased tires. Not fun.

Date of experience: December 21, 2022

Tire Rack is great!
December 15, 2022
Previous review

Tire Rack is great!

Date of experience: December 15, 2022

Tire Rack in the best!
December 15, 2022
Previous review

Tire Rack in the best!

Date of experience: December 15, 2022
New York
1 review
0 helpful votes
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Satisfied customer
December 21, 2022

Great selection and prices! Fast delivery! Easy to use website

Date of experience: December 21, 2022
New York
1 review
0 helpful votes
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Great snow tires
December 21, 2022

Very easy to navigate And great reviews to read Make it very informative

Date of experience: December 21, 2022
Oregon
2 reviews
0 helpful votes
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Tire showed up with damage
January 20, 2023

Tire showed up damaged, so far Customer service doesn't seem very helpful with the issue, I'll let you know the outcome.

+2
Date of experience: December 20, 2022
Albert K. — TireRack Rep
over a year old

Thank you for contacting us. It looks like we are working on getting this handled for you through our customer service team. Please let us know if there is anything further we can do for you. Thank you!

Michigan
1 review
0 helpful votes
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GREAT DEAL! SUPER SERVICE!
December 21, 2022

Tire Rack personnel were very knowledgeable and professional. My tires were delivered timely and accurately.

Date of experience: December 20, 2022
New York
2 reviews
0 helpful votes
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1st time customer, i'm happy.
December 21, 2022

So far so good. Got the tires i wanted. Delivery seems in good time. I'll definitely consider tire rack for my next set of tires.

Date of experience: December 20, 2022
Virginia
1 review
0 helpful votes
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Wonderful experience
December 21, 2022

Easy, no BS. Smooth experience. Fast shipping (two days). Seems high quality tires.

Date of experience: December 20, 2022
Kentucky
1 review
0 helpful votes
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Great job!
December 21, 2022

Great job! Have used in the past and have always been pleased. Thank you!

Date of experience: December 20, 2022
California
1 review
0 helpful votes
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Good
December 21, 2022

So far ordering is good! I just received my order and everything looks good so far!

Date of experience: December 20, 2022
New Jersey
1 review
0 helpful votes
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Fast delivery!
December 21, 2022

Good. Like the comparison option. Fast delivery. Looks like good tires.

Date of experience: December 20, 2022
Mississippi
2 reviews
0 helpful votes
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2nd time as good as the first
December 21, 2022

Excellent explanation of different tire groups and selections

Date of experience: December 20, 2022
Georgia
1 review
0 helpful votes
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Koni shock only available at tire rack
December 21, 2022
Updated review

I have used the tire rack for tires, brake parts, shocks and accessories for more than 15 years. I remember being able to only order tires and wheels from a form at the back of magazines as a young man. The internet and progress has made things so much easier

Date of experience: December 20, 2022

There is a lot of information available about the tires...
April 1, 2021
Previous review

There is a lot of information available about the tires and the driving style for various drivers. The Tire Rack.com is still a premier seller despite the other warehouse stores and online competitors.

Date of experience: March 31, 2021
Florida
1 review
0 helpful votes
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Outstanding service
December 21, 2022

Your web site and salesman Kip ( 4622) was very very helpful with every question that I had.

Date of experience: December 20, 2022
Minnesota
1 review
0 helpful votes
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Snow tires
December 20, 2022

Gill helped me through the process. Looking forward to the new set-up.
Tires and wheels better than I hoped. Look great on the car

Date of experience: December 20, 2022
South Carolina
1 review
0 helpful votes
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New tires for grandson
December 20, 2022

Seamless and fast, very professional and friendly, they called me to ensured that I had the correct tires for the vehicle. I recommend tire rack and will use them again when I need tires...

Date of experience: December 20, 2022
California
1 review
0 helpful votes
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Quick Service
December 20, 2022
Updated review

Ordered tires, had them the next day. No excusses about weather or holidays, just exactly as promised

Date of experience: December 20, 2022

Love the freedom to browse, learn, and shop with out...
July 11, 2021
Previous review

Love the freedom to browse, learn, and shop with out any pressure

Date of experience: July 10, 2021
New York
1 review
0 helpful votes
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Very pleased with shipping
December 20, 2022

Easy to shop online and was shipped sooner than expected, very pleased!

Date of experience: December 20, 2022
Michigan
1 review
0 helpful votes
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Purchased Bridgestone Blizzak Tires
December 20, 2022

Because I waited until mid-December to order Winter tires they were hard to find locally unless I was willing to drive 50 miles to a Firestone store. Tire Rack bailed me out and had them delivered UPS to my house in less that 24 hours from the time I placed the order. Did I mention that delivery was free? Great experience in every respect.

Date of experience: December 20, 2022
Tennessee
2 reviews
0 helpful votes
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Fast delivery
December 20, 2022

So far so good. The tires came quickly as scheduled and on time

Date of experience: December 20, 2022