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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Good experience shipping was fast and the tire are good deal
Fast and efficient. I was done before I could eat my lunch
Logical and efficient web process. The general price of the tire sure went up since I purchased the original set (at another business).
Thank you!
Tire Rack makes the process as easy as it can be. Found the tires I wanted and the installation facility was about a mile from my house. I get the benefit of professional installation of the brands I want to buy, regardless of the state of the inventory at my local tire store.
Great price, great website, the shipping is still the weak spot in this process.
The delivery was delayed, the gift certificate was missed on the check out screen and I couldn't get anyone to make it right for me! They could've sent me a credit card credit or something more tangible than maybe next time or we would have to cancel the order and reorder the tires...
This is extremely disappointing!
If the install goes this easy, this might be tire source for life!
Haven't had a real problem ordering through this site before
It was easy to find something good, They fit and run really well and look nice.
I was looking for good prices and Tire Racks reputation is good, it was the obvious choice for me.
Maybe it's my phone, but the website is very clunky and a little hard to use. Also, just wanted a replacement for one wheel and tire I bought a set of through tire rack, but it was very hard to find an order history so I could be sure I picked the right stuff. It took a lot more work to figure out what I need because of it. I was able to find what I needed, and the products are great. I like that the mounting and balancing are no charge, and the wheel and tire is completely ready to bolt on to the vehicle when it arrives. Great service.
Overall very good. Helpful data and selection suggestions. Most of all appreciated the help made necessary by the delivery screw up.
I got 4 really good tires for a fantastic price. Delivery was very quick as well. Very satisfied with the product and experience!
The online chat help was awesome and purchasing this online and shipping to my preferred Discount Tire was very easy! Also the pricing to install the tire was a must have to have known before ordering and it was all there! Thank you! Great job!
Website is very informative. Price for same tires is competitive with local retailers. If delivery is on time and tires are undismayed, I will shop Tire Rack again. All around positive shopping experience so far.
The only issue I had was when I applied for the credit card it kicked me off the tire rack website to fill out the credit card application. Once I did that then I had trouble checking my order out the tire rack website. The site wouldn't let me proceed without entering a cvv2 number and since I just applied for the credit card I had no cvv2 number.
A little more clarity with how to setup the appointment for the tires to be installed at Discount Tire would be nice. The rest of the process was a straight forward and intuitive.
Fast and easy ordering. Love the free shipping. Tires came fast, right before Christmas holiday.
Tire Rack had the shocks I wanted for my 2018 Ford Explorer. They were fast in telling me there were in stock, at a great price. I received them in one day. Shipping was free and received them in one day. Thanks again.
It was fast and easy the price was good and other sites did not list parts for a truck over 20 years old
We have a good friend who has used Tire Rack for years. I went to him for advice and he had no hesitation recommending them. They had what I needed, at a good price, and delivery was FAST!. Can't ask for more.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

