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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,854
shipping
28,818
quality
29,378
This company responds to reviews on average within 1 day

Instant Feedback

531,284 reviews

We monitor reviews for authenticity

Minnesota
1 review
0 helpful votes
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Best in tire sell
December 23, 2022

Good experience shipping was fast and the tire are good deal

Date of experience: December 23, 2022
North Carolina
1 review
0 helpful votes
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Fast and friendly.
December 23, 2022

Fast and efficient. I was done before I could eat my lunch

Date of experience: December 23, 2022
Arizona
2 reviews
0 helpful votes
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Review
December 23, 2022

Logical and efficient web process. The general price of the tire sure went up since I purchased the original set (at another business).

Thank you!

Date of experience: December 23, 2022
Pennsylvania
2 reviews
0 helpful votes
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It can't get any easier
December 23, 2022

Tire Rack makes the process as easy as it can be. Found the tires I wanted and the installation facility was about a mile from my house. I get the benefit of professional installation of the brands I want to buy, regardless of the state of the inventory at my local tire store.

Date of experience: December 23, 2022
Minnesota
1 review
0 helpful votes
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Easy tire shopping, delivery still needs work
December 23, 2022
Updated review

Great price, great website, the shipping is still the weak spot in this process.

Date of experience: December 23, 2022

The delivery was delayed, the gift certificate was missed on the check out screen and I couldn't get anyone to make it right for me! They could've sent me a credit card credit or something more tangible than maybe next time or we would have to cancel the order and reorder the tires...
This is extremely disappointing!

Date of experience: December 9, 2022

If the install goes this easy, this might be tire source...
December 2, 2022
Previous review

If the install goes this easy, this might be tire source for life!

Date of experience: December 2, 2022
Sweden
1 review
0 helpful votes
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The tires are great.
December 23, 2022
Updated review

Haven't had a real problem ordering through this site before

Date of experience: December 22, 2022

Easy to find a tire
August 8, 2021
Previous review

It was easy to find something good, They fit and run really well and look nice.

Date of experience: August 8, 2021

Pretty good
August 2, 2021
Previous review

Pretty good

Date of experience: August 2, 2021
California
1 review
0 helpful votes
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Great experience
December 23, 2022

I was looking for good prices and Tire Racks reputation is good, it was the obvious choice for me.

Date of experience: December 22, 2022
Hawaii
1 review
0 helpful votes
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Thumbs up
December 23, 2022

Good selection of products with quick response to stock locations. Great price,availability, fast!

Date of experience: December 22, 2022
Nevada
1 review
0 helpful votes
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Great service.
January 22, 2023

Maybe it's my phone, but the website is very clunky and a little hard to use. Also, just wanted a replacement for one wheel and tire I bought a set of through tire rack, but it was very hard to find an order history so I could be sure I picked the right stuff. It took a lot more work to figure out what I need because of it. I was able to find what I needed, and the products are great. I like that the mounting and balancing are no charge, and the wheel and tire is completely ready to bolt on to the vehicle when it arrives. Great service.

Date of experience: December 22, 2022
Florida
1 review
0 helpful votes
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Overall very good. Helpful data and selection suggestions. Most of all appreciated the help made necessary by the delivery screw up.

Date of experience: December 22, 2022
Texas
1 review
0 helpful votes
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GREAT!
December 23, 2022
Updated review

I got 4 really good tires for a fantastic price. Delivery was very quick as well. Very satisfied with the product and experience!

Date of experience: December 22, 2022

Good options
November 18, 2022
Previous review

Good options

Date of experience: November 17, 2022
Texas
2 reviews
0 helpful votes
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Great place to shop for your tire
December 22, 2022

The online chat help was awesome and purchasing this online and shipping to my preferred Discount Tire was very easy! Also the pricing to install the tire was a must have to have known before ordering and it was all there! Thank you! Great job!

Date of experience: December 22, 2022
Ohio
1 review
0 helpful votes
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Will buy again
December 22, 2022

Website is very informative. Price for same tires is competitive with local retailers. If delivery is on time and tires are undismayed, I will shop Tire Rack again. All around positive shopping experience so far.

Date of experience: December 22, 2022
Missouri
1 review
0 helpful votes
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Great price and easy ordering process.
December 22, 2022

The only issue I had was when I applied for the credit card it kicked me off the tire rack website to fill out the credit card application. Once I did that then I had trouble checking my order out the tire rack website. The site wouldn't let me proceed without entering a cvv2 number and since I just applied for the credit card I had no cvv2 number.

Date of experience: December 22, 2022
Virginia
1 review
0 helpful votes
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Good value for decent tires
December 22, 2022

A little more clarity with how to setup the appointment for the tires to be installed at Discount Tire would be nice. The rest of the process was a straight forward and intuitive.

Date of experience: December 22, 2022
New York
1 review
0 helpful votes
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Good
December 22, 2022

The best place to buy tires love it the price is good time perfect

Date of experience: December 22, 2022
Colorado
1 review
0 helpful votes
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Tire purchase
December 22, 2022
Updated review

Fast and easy ordering. Love the free shipping. Tires came fast, right before Christmas holiday.

Date of experience: December 22, 2022

Ok
March 9, 2021
Previous review

Ok

Date of experience: March 9, 2021
New York
3 reviews
0 helpful votes
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BILSTEIN Shocks
December 22, 2022

Tire Rack had the shocks I wanted for my 2018 Ford Explorer. They were fast in telling me there were in stock, at a great price. I received them in one day. Shipping was free and received them in one day. Thanks again.

Date of experience: December 22, 2022
Oregon
2 reviews
0 helpful votes
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Parts for my truckthe
December 22, 2022

It was fast and easy the price was good and other sites did not list parts for a truck over 20 years old

Date of experience: December 22, 2022
Massachusetts
2 reviews
0 helpful votes
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We have a good friend who has used Tire Rack for years. I went to him for advice and he had no hesitation recommending them. They had what I needed, at a good price, and delivery was FAST!. Can't ask for more.

Date of experience: December 22, 2022