On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Awesome process. Really streamlined process. Everyone was great
Easy to order and tires look great. Ordered Sat Christmas Eve and received them by Wednesday.
Overall it was a great experience! The tires came quick and it was exactly what I wanted
Delivery is great. Price is too high so little offer
Don't have to waste my time driving all over. For the guy that works on his cars anyway this is great. Mount, balance, TPMS, and a TPMS tool all to my door in less than a week over a holiday weekend. I even got a call that I ordered tires smaller than factory. He was ready with the same size information and pricing. I did order the small ones intentionally.
The one thing I would suggest is alerting the customer to have a look at YouTube to get your vehicle into programming mode for the TPMS. The tool didn't mention it.
Thanks!
My experience was very smooth from start to finish.
Amazing selection. Ratings really help with tire selection as well. Literally my only stop when it comes to getting tires. Shipping was a little longer but it was Christmas-time. Pricing is creeping up, but I'm confident that is just the way it is.
The process was very smooth. No issues with delivery or price.
Tire Rack carries tires that can be hard to find. The ordering process on-line is easy. They send the tires out very fast.
There's the option of an installer, which I haven't used so far.
The ordering-process was easy, thank you.
The information provided on the tires was helpful and reassuring.
Noticed that the Polestar-2 was not on the list of vehicles.
Found good tires on sale that can be shipped to my local tire shop.
Outstanding... Repeat customer since 1987 always professional service… Very knowledgeable sale representatives… Nothing but the best expected… Very satisfied…
Easy process.
Great design process.
Good prices.
Delivery arrived 1 day EARLY.
No issues, able to look at reviews on the tires, process was simple and straight forward.
Took a while to move from information entry to payment
All was fine but seemed like a small selection of run flats, maybe that is just the market.
Good experience shipping was fast and the tire are good deal
Fast and efficient. I was done before I could eat my lunch
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members