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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,854
shipping
28,818
quality
29,378
This company responds to reviews on average within 1 day

Instant Feedback

531,269 reviews

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California
1 review
0 helpful votes
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Easy to Use & Find What I Want
December 25, 2022

I like how easy the site is to navigate. I used the compare feature + Tire Rack's expert review before choosing my tire. Some of the tires didn't have complete information (Nexen, IIRC).

One thing to possibly add, the ability to see how different sizes affect overall diameter. I'd like the ability to enter my wheel size information to see how different tire sizes affect overall diameter so that I can determine fitment.

Date of experience: December 25, 2022
Utah
1 review
0 helpful votes
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Review
January 24, 2023
Updated review

Experience it was fine but I didn't get a discount on the second set a tires.

Date of experience: December 25, 2022

No install discount on second set of tires?
December 19, 2022
Previous review

No install discount on second set of tires?

Date of experience: December 19, 2022
California
1 review
0 helpful votes
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Outstanding!
December 25, 2022

Absolutely thrilled to find this product. I ordered the wrong sized tires because I took the size off the previous tires which as it turns, were the wrong sized. A customer service rep, Jim Holloman, contacted me and as a result, the right tires were ordered and actually saved me some money. What a great company. Real customer service!

Date of experience: December 25, 2022
Indiana
1 review
0 helpful votes
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Tires delayed due to the storm
December 25, 2022
Updated review

I liked everything about my experience with Tire Rack with one exception. The only problem I had was being informed that my tires would be delayed a day. It appeared that FEDEX and Tire Rack knew my tires were going to be a day late around 1200 the day the tires were supposed to arrive. I was okay with that. Stuff happens. My problem is that I had shipped them to an installer and had an appointment based on the delivery date. Again, I could have dealt with the delay, however, FEDEX/Tire Rack didn't send me a text about the delay till after 9 PM of the day they were supposed to be delivered, informing me they wouldn't make it till the next day. So now I have an appointment for the next morning and no tires and no way to contact the installer at 9:30 PM. As you can tell, I had a problem with that.

Date of experience: December 25, 2022

I shopped around a lot to find the best tire at the best price. I narrowed it down to a couple of sources. Then I compared price, tire description, and Tire Rack reviews and made my choice. I most likely made it harder on myself than I needed to, howeover I'm thrilled with the outcome.

Date of experience: August 2, 2021

I found everything I was looking for
July 25, 2021
Previous review

I found everything I was looking for. They helped me make the choice. Perfect.

Date of experience: July 25, 2021
New York
1 review
0 helpful votes
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Came fast and the price was great!
December 25, 2022

I was looking for a quality snow tire and the Firestones that TireRack had in stock were highly rated, studable, AND doubled as an all season touring tire. The price I found them for at TireRack was considerably lower than other major brand touring tires that were not rated for the snow. The value was compounded by the high ratings. I will shop TireRack again!

Date of experience: December 25, 2022
Pennsylvania
2 reviews
0 helpful votes
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Nice
December 25, 2022
Updated review

I love you guys but you could have better pricing.

Date of experience: December 25, 2022

I love you guys but it was a bit sketchy this time
December 19, 2022
Previous review

I love you guys but it was a bit sketchy this time.

Date of experience: December 18, 2022
Maryland
1 review
0 helpful votes
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First time using this method
December 25, 2022
Updated review

I liked being able to see the reviews of the products and the installers. And I was able to set my appoint for install for this week, however, the store I used for install did not know I had made an Appt. They worked with me and I was able to get the tires put on the day I needed.

Date of experience: December 25, 2022

I liked being able to see the reviews of the products...
December 19, 2022
Previous review

I liked being able to see the reviews of the products and the installers. And I was able to set my appoint for install for this week!

Date of experience: December 18, 2022
Pennsylvania
2 reviews
0 helpful votes
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Good Year Tires - Tire Rack
December 25, 2022

Tires were easily found on the website and priced just right.

Date of experience: December 24, 2022
Maine
1 review
0 helpful votes
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Tire Rack does it.
December 24, 2022
Updated review

Fast easy order and tires that no one else can get in just two days to an island in Maine.

Date of experience: December 24, 2022

Quick and easy
September 26, 2022
Previous review

Quick and easy.

Date of experience: September 26, 2022

Not just Tires and Rims
August 30, 2022
Previous review

Easy purchase which I was able to complete in 7 minutes-nice.

Date of experience: August 30, 2022
Minnesota
1 review
0 helpful votes
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Good price, excellent website!
December 24, 2022

Quick and easy! Research the tire you want, then purchase. Ship to your installer of choice. Done!

Date of experience: December 24, 2022
Illinois
1 review
0 helpful votes
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These are some good tires.
December 24, 2022
Updated review

Not really too bad but obviously the price could be better.

Date of experience: December 24, 2022

Not really too bad
December 18, 2022
Previous review

Not really too bad.

Date of experience: December 18, 2022

Not too bad
December 18, 2022
Previous review

Not too bad.

Date of experience: December 18, 2022
Montana
1 review
0 helpful votes
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Great value.
December 24, 2022

Tires I wanted, mounted and balanced on rims. What else could you ask for?

Date of experience: December 24, 2022
Illinois
1 review
0 helpful votes
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Tires
December 24, 2022

Great service and beyond. Love tire rack everyone is very helpful

Date of experience: December 24, 2022
District of Columbia
1 review
0 helpful votes
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The place to go to for tires
December 24, 2022

The website is very user friendly and Tire Rack is the go to place for tires, nuff said!

Date of experience: December 24, 2022
New York
1 review
0 helpful votes
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Tire Rack
December 24, 2022
Updated review

Thank you! Seamless. Return customer. Road hazard.

Date of experience: December 24, 2022

Tire Rack A+++++++++++++++
December 24, 2021
Previous review

Excellent, quick service with the exact tires required for a lease.

Date of experience: December 24, 2021
Georgia
1 review
0 helpful votes
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Pleasure doing business with you
December 24, 2022

Nice & easy with no problems and no issues of problems delivered on time mounted on time outstanding job

Date of experience: December 24, 2022
Wisconsin
1 review
0 helpful votes
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Quick and easy process. Nice to have Discount Tire for shipping and installation.

Date of experience: December 24, 2022
New York
1 review
0 helpful votes
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Blizzak tires
December 24, 2022

Nice site layout. Easy navigation. Good pricing. Definitely will use again!

Date of experience: December 24, 2022
Massachusetts
3 reviews
0 helpful votes
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3rd time buying a set of wheels/tires, still happy about tire rack. Each time has been an easy process and the staff is proactive about making sure you are getting what you want and making sure your choice will work. I have not experienced any negative problems.

Date of experience: December 24, 2022
Missouri
1 review
0 helpful votes
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Awesome start to finish
December 24, 2022

Awesome process. Really streamlined process. Everyone was great

Date of experience: December 24, 2022