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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Very helpful and speedy service. The size i was looking for wasn't on the website and Tyson got with the web department and added my size. Thanks
Awesome and easy purchase. Great selection. Great prices. Thank you so much. Don't regret it one bit especially since I had no idea Tire Rack was partners with Discount Tires this made the installation and experience so smooth.
Excellent selection with all the information needed to make a decision.
Great tire consultation and timely delivery. Will utilize again.
Website give tons of options, but very easy to navigate. Fantastic prices.
Very user friendly and free shipping.
Always great on-line information and selection. Yea
W have always gotten great service with Tire Rack.
Easy to use and surprisingly less expensive than Discount Tire. I will never use that installer again.
Easy ordering process and scheduling the installation
Easy to navigate, easy to place the order. Initial date projected was the exact day tires arrived.
Definitely gained a long term customer.
Awesome service even when I call customer care. Delivery on time always
Enjoyed looking through the options. I loved that I could see it in the vehicle.
Excellent website thank you so much keep up the good work
As always you provide excellent service
Tires were reasonably priced
Shipment was faster than expected
I like how easy the site is to navigate. I used the compare feature + Tire Rack's expert review before choosing my tire. Some of the tires didn't have complete information (Nexen, IIRC).
One thing to possibly add, the ability to see how different sizes affect overall diameter. I'd like the ability to enter my wheel size information to see how different tire sizes affect overall diameter so that I can determine fitment.
Experience it was fine but I didn't get a discount on the second set a tires.
No install discount on second set of tires?
Absolutely thrilled to find this product. I ordered the wrong sized tires because I took the size off the previous tires which as it turns, were the wrong sized. A customer service rep, Jim Holloman, contacted me and as a result, the right tires were ordered and actually saved me some money. What a great company. Real customer service!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members