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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Great customer service. From purchase to install. If the shop they recommend isn't upholding their standard they do their best to make it right.
Purchased tires for my wife and daughter and always a seamless experience
Outstanding, the level of professionalism and service went above and beyond normal
Tire Rack ships promptly, and the whole process is always smooth. Customer support is top notch when you need it. Been using them for 20+ years... and will continue.
Tire Rack is dependable. When you can catch clearance sales they are even more awesome. Tires are priced competitively and are shipped to either your home or installer free of additional charge.
I have been ordering from them for 10+ years
Bought tires 4 years ago with an 8 year 50,000 mile warranty and they are now not fully covered even though there is only 30,000 miles on them. When filing for the warranty they tread depth was taken into account and they are wearing way faster than the 50,000 miles promised. I believe this has been updated on tire rack for each tire stating a prorating warranty but was not when originally purchasing, only listed in the fine print. Was forced to purchase tires again from tire rack in order to get shipping for tires back to the manufacturer. I will not be advising anyone I know to use tire rack, and I will not use tire rack for the forseeable future. All in all a terrible experience tring to get the warranty claim made. Multiple missed calls and emails by tire rack dragged out the process an extra week while the only car I had to get to work was out of commission because of Vresden's faulty tires.
Needed tires and limited budget. The card payment option for 6 months is actually perfect.
This order will be my third set of Cooper STT's for my 2015 F-150... great traction wet/dry, high mileage on each set, no failures... my go-to brand for road rubber.
I appreciate the value. Mount and balance prices at tire shops has increased a lot lately. Getting free mount and balance and free shipping is a deal. I almost prefer to buy wheels and tires everytime and sell my old setup to make up the difference.
I appreciate all the tire information and testing provided by Tire Rack. I also appreciate the Tire Rack sponsorships at SCCA event and I hope to see more of that in the future. Also, Tire Rack customer service has been great when I have had questions.
Recommended by my auto mechanic, J&J Motors. Super efficient and easy way to buy tires and have them sent directly to the installer.
TR makes it easy to research and find excellent options at all price ranges. Especially like the free shipping and Road Hazard included. I've used TR multiple times for tires over the years and always satisfied. Outside of another seller having a particular special going on a specific tire I need, I always start, and usually finish with, TR for my tires.
I've been ordering from Tire Rack for more than 20 years and have found their associates to be knowledgeable, the website is easy to maneuver, prices are excellent and they make it easy to coordinate with an installer.
Information, pricing, ordering, pickup, and overall satisfaction with Tire Rack has been very good for a long time (25 years)
Rear tires for my 2014 Corvette, set of tires for an Equanox, now tires for my son's Renegade. Have used Tire Rack for many years!
Tire Rack has always had the right tire at the right price when I've needed them. I maintain a minimum of five cars and have never bought tires anywhere else.
I expect the same service as before... even that I am trying not to buy american because of your President... I am still loyal to you as you are canadian in your service. Great service...
Great information and great service for many years now.
Buying tires from Tire Rack is always easy and fast. Great reviews to compare different options. A many time repeat happy customer!
I'm a regular tire and sometimes wheel buyer. Tire Rack makes the process very easy.
Easy website to navigate. A lot of specs shown on tires
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sam, thank you for sharing your experience—we sincerely apologize for the frustration our warranty process during this already difficult time and a member of our team will be reaching out to you directly.