On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Very efficient and hassle free. No surprises, your wish is their command.
Great service, very informational site, always up, great source.
Great service, great tech specs as always
Easy and clear to order.Delivery was a day late but still my tech had installed the day the tries arrived. Rides smooth now.
Quick, easy and convenient. Mr. Tire - the store that received my tire delivery and completed the installation of all 4 tires were also great. Thx again.
The fitment chart after inputing my vehicle information is should be updated to show ALL tires that will fit a truck. I was led to believe I couldn't buy the same size of a different brand than what I previously had on my truck so I ordered a smaller size tire than what I actually wanted
The fitment chart after inputing my vehicle information is super helpful to learn which tires work for my truck.
The deciding factor in buying from Tire Rack was the warranty. The prices were very competitive and the free shipping was a no brainer for the big tires I ordered. I received them within just a few days of ordering as the website said.
All easy to use straight forward and user friendly delivery on time
Seem less order system. No issues experienced. Ease of ordering. Specialist available by chat to help
Cool beans yup great service for the price of the tires
The toughest decision was how I was going to pay, and with Affirm, that too was made easy. Thanks for providing me a way to have extra set of wheels and tires for my ride. AweSoMe!
Good product selection, fast service, fair prices, delivery was fantastic.
Good selection and suggestions for my car. I always have success in finding the right product/tire at the right price for my vehicles.
Found decent tires at a good price. Reviews were helpful. Description and videos helped in the decision. I ordered mid-morning on a Tuesday and the tires were delivered early afternoon the next day--unbelievable delivery time. Tires were just as described and pictured. Great product; great service! I'm a repeat customer at Tire Rack and go to them first for the best deals on tires.
Fast shipping & easy order process. I received my tires on the expected delivery date.
I've ordered tires from you guys for years. Always a pleasure ordering from you guys
Have ordered alot of tires thru this site. Like the different opinions of people and the great work the people at tirerack do to give great info on tires. Thanks again guys
Always pleasant shopping with tirerack. Very informative info, and great reviews. Helps having info before making a purchase
I found you through Michelin tires. Start to finish was really easy and you ship to Alaska! Not a lot of companies do that without costing an arm and a leg. Thank you!
6th tire order! Ordered a few sets for my 370 nismo/ then for my Lexus RCF and now for my Toyota 4 runner- not a bad word to say!
The Tire specialist Marco was very precise and very patient with my questions I asked him…
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members