Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy to navigate, great prices and awesome comparisons.
Fast and easy. Lots of information available about the products. Easy to make comparisons.
Easy and convenient. I got a blowout on the tail end of a road trip so I was able to get a delivery on Tuesday after ordering on a Monday AM. I was very happy with the quick delivery for hard to find size
So far so good...tires are on the car and havent fallen off yet
It is easy to navigate the items I want to buy. There are more choices, and you can browse them all without any difficulty.
From premium to regular, you'll find any auto accessories on this website. So far, I got regular to premium and love what I always get. If you don't know tirerack.com you don't want to miss it.
I need one more tire to replace my old tire...That's it. That's all...
All good...Just picking up my tires...Will be back for two more..
My go to Tire Store. Excellent pick up service...
Tires were delivered to the wrong company and wrong location. It took many phone calls to locate the tires location and finally had them arrive at the proper location.
It is easy to navigate the site and the estimated delivery date is fast!
Great tire selection low prices got my last set from tire rack and lasted a long time so won't back again
Plenty of Information, Well laid out website. Very easy to choose tires and make the purchase as streamlined and stress free. Whether you know what tires you want or need advice, Tire Rack makes it simple from order to install!
Reviews and Ratings and Simple to Understand Reviews and Pricing Made the Process Enjoyable
Have ordered several sets of tires. Service has been excellent.
Easy to navigate and good selection of wheels and tires. Fast shipping and well packaged. Everything was on the wheels and properly torqued. Shipping was on time as noted on the website and the entire process was awesome.
Quick and easy. We did get our tires in two shipments but knew that was a possibility up front. The second shipment arrived two days later.
Quick and easy ordering and shipment was fast. Also installer recommended was very good.
Very nice selection of tires and good reviews to make a good selection.
Very nice and a lot of tire selection and i really enjoyed it
Website could be slightly more user friendly. I only was interested in rear shocks and it automatically placed a set of front shocks into the cart
The tire I wanted to get was out of stock, so that's disappointing.
Found what I needed, worked well for me.
Very efficient and hassle free. No surprises, your wish is their command.
Great service, very informational site, always up, great source.
Great service, great tech specs as always
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you soon to see what we can do to make this right.