Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Quick and easy, knowledgeable great products reasonable prices
Very convenient and easy to understand & the fact that they offer installation options was so helpful!
Have been looking a while for G2 paint. Happy with price and no shipping cost.
Willkeep your company on file.
It wasn't too painful. The guys were quite helpful in finding the tire I needed.
I like how easy and informative your site is. Thank you guys!
Easy selection by brand easy check out. Easy way to find a tire that fits your vehicle and what you want it to do. Compare performance ratings and customer ratings and make you choice. Great customer service. You can't go wrong!
Easy to order, the tires are quite my car drives wonderful.
Very knowledgeable and precise with the correct size wheels that i needed for my tires, as other companies only wish to sell their product and not truly match the correct sizes, thanks
Very helpful and always accurate with the spot checks
Easy to purchase, many selections to choose from. Fast shipping to my chosen tire shop.
Pretty easy to establish a claim, however, I wish there was guidance to leave the replacement cost window empty while creating the claim. Apparently, this field is autofilled.
It would be convenient to be able to send a note to the installer regarding the installation.
Great process great customer service a service agent called before shipment to ensure I ordered the correct tire. The tire shows up the next day. And what a great price
Great deals, and great costumer service, I have being buying from you guys for approximately 3 years.
Easy to navigate, great prices and awesome comparisons.
Fast and easy. Lots of information available about the products. Easy to make comparisons.
Easy and convenient. I got a blowout on the tail end of a road trip so I was able to get a delivery on Tuesday after ordering on a Monday AM. I was very happy with the quick delivery for hard to find size
So far so good...tires are on the car and havent fallen off yet
It is easy to navigate the items I want to buy. There are more choices, and you can browse them all without any difficulty.
From premium to regular, you'll find any auto accessories on this website. So far, I got regular to premium and love what I always get. If you don't know tirerack.com you don't want to miss it.
I need one more tire to replace my old tire...That's it. That's all...
All good...Just picking up my tires...Will be back for two more..
My go to Tire Store. Excellent pick up service...
Tires were delivered to the wrong company and wrong location. It took many phone calls to locate the tires location and finally had them arrive at the proper location.
It is easy to navigate the site and the estimated delivery date is fast!
Great tire selection low prices got my last set from tire rack and lasted a long time so won't back again
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you soon to see what we can do to make this right.