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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,711
shipping
28,675
quality
29,235
This company responds to reviews on average within 1 day

Instant Feedback

528,918 reviews

We monitor reviews for authenticity

Texas
4 reviews
0 helpful votes
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Satisfied
January 9, 2023
Updated review

Quick and easy, knowledgeable great products reasonable prices

Date of experience: January 9, 2023

Quick and easy
January 9, 2023
Previous review

Quick and easy

Date of experience: January 9, 2023
New Jersey
1 review
0 helpful votes
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Easy and convenient
January 9, 2023

Very convenient and easy to understand & the fact that they offer installation options was so helpful!

Date of experience: January 9, 2023
Illinois
1 review
0 helpful votes
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Brake Caliper paint
January 9, 2023

Have been looking a while for G2 paint. Happy with price and no shipping cost.
Willkeep your company on file.

Date of experience: January 9, 2023
Illinois
2 reviews
0 helpful votes
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Tire Purchase
January 9, 2023
Updated review

It wasn't too painful. The guys were quite helpful in finding the tire I needed.

Date of experience: January 9, 2023

It wasn't too painful
January 2, 2023
Previous review

It wasn't too painful.

Date of experience: January 2, 2023

I like how easy and informative your site is
March 4, 2021
Previous review

I like how easy and informative your site is. Thank you guys!

Date of experience: March 4, 2021
California
1 review
0 helpful votes
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Easy selection by brand easy check out. Easy way to find a tire that fits your vehicle and what you want it to do. Compare performance ratings and customer ratings and make you choice. Great customer service. You can't go wrong!

Date of experience: January 9, 2023
Washington
1 review
0 helpful votes
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Love the tires
January 9, 2023

Easy to order, the tires are quite my car drives wonderful.

Date of experience: January 9, 2023
Ohio
1 review
0 helpful votes
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Correct size
January 9, 2023
Updated review

Very knowledgeable and precise with the correct size wheels that i needed for my tires, as other companies only wish to sell their product and not truly match the correct sizes, thanks

Date of experience: January 9, 2023

Always helpful and precise
December 30, 2022
Previous review

Very helpful and always accurate with the spot checks

Date of experience: December 30, 2022

Easy
December 8, 2019
Previous review

Easy

Date of experience: December 7, 2019
Massachusetts
1 review
0 helpful votes
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Tires and rims package
January 9, 2023

Easy to purchase, many selections to choose from. Fast shipping to my chosen tire shop.

Date of experience: January 9, 2023
Massachusetts
1 review
0 helpful votes
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Road Hazard Warranty
January 9, 2023
Updated review

Pretty easy to establish a claim, however, I wish there was guidance to leave the replacement cost window empty while creating the claim. Apparently, this field is autofilled.

Date of experience: January 9, 2023

Great selection
September 23, 2022
Previous review

Great selection.

Date of experience: September 23, 2022

It would be convenient to be able to send a note to...
July 11, 2022
Previous review

It would be convenient to be able to send a note to the installer regarding the installation.

Date of experience: July 11, 2022
Indiana
1 review
0 helpful votes
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Great
January 9, 2023

Great process great customer service a service agent called before shipment to ensure I ordered the correct tire. The tire shows up the next day. And what a great price

Date of experience: January 9, 2023
Florida
1 review
0 helpful votes
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Great service
January 9, 2023

Great deals, and great costumer service, I have being buying from you guys for approximately 3 years.

Date of experience: January 9, 2023
California
1 review
0 helpful votes
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A smooth order
January 9, 2023

Easy to navigate, great prices and awesome comparisons.

Date of experience: January 9, 2023
Florida
2 reviews
3 helpful votes
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Hankook Ventus RS4
January 9, 2023

Fast and easy. Lots of information available about the products. Easy to make comparisons.

Date of experience: January 9, 2023
Georgia
1 review
0 helpful votes
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Na
January 9, 2023

Easy to use easy to use easy to use easy to use easy to use

Date of experience: January 9, 2023
Indiana
1 review
0 helpful votes
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Quick Delivery for Hard to Find Size
January 9, 2023

Easy and convenient. I got a blowout on the tail end of a road trip so I was able to get a delivery on Tuesday after ordering on a Monday AM. I was very happy with the quick delivery for hard to find size

Date of experience: January 9, 2023
Mississippi
1 review
0 helpful votes
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Always deliver on time
January 9, 2023
Updated review

So far so good...tires are on the car and havent fallen off yet

Date of experience: January 9, 2023

Ok, just a little confusing
June 28, 2020
Previous review

Ok, just a little confusing

Date of experience: May 29, 2020
Maryland
1 review
0 helpful votes
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Tirerack.com
January 9, 2023
Updated review

It is easy to navigate the items I want to buy. There are more choices, and you can browse them all without any difficulty.

Date of experience: January 9, 2023

The best auto accessories of our age
January 5, 2021
Previous review

From premium to regular, you'll find any auto accessories on this website. So far, I got regular to premium and love what I always get. If you don't know tirerack.com you don't want to miss it.

Date of experience: January 4, 2021
Delaware
2 reviews
0 helpful votes
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Best Tire Shop
January 9, 2023
Updated review

I need one more tire to replace my old tire...That's it. That's all...

Date of experience: January 9, 2023

Pick up is AWEsome...
January 7, 2023
Previous review

Pick up is AWEsome...

Date of experience: January 7, 2023

Trying out the Vredestein tires
November 24, 2022
Previous review

All good...Just picking up my tires...Will be back for two more..

Date of experience: November 24, 2022

Great service...
November 24, 2022
Previous review

Great service...

Date of experience: November 24, 2022

Excellent pick up service...
November 24, 2022
Previous review

Excellent pick up service...

Date of experience: November 24, 2022

My go to Tire Store
November 24, 2022
Previous review

My go to Tire Store. Excellent pick up service...

Date of experience: November 24, 2022

Always the BEST...
May 12, 2020
Previous review

Always the BEST...

Date of experience: May 12, 2020
California
2 reviews
0 helpful votes
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Bad Delivery
February 8, 2023
Updated review

Tires were delivered to the wrong company and wrong location. It took many phone calls to locate the tires location and finally had them arrive at the proper location.

Date of experience: January 8, 2023
Rachel R. — TireRack Rep
over a year old

We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you soon to see what we can do to make this right.


It is easy to navigate the site and the estimated delivery...
December 31, 2022
Previous review

It is easy to navigate the site and the estimated delivery date is fast!

Date of experience: December 31, 2022
California
1 review
0 helpful votes
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Great tires
January 9, 2023
Updated review

Great tire selection low prices got my last set from tire rack and lasted a long time so won't back again

Date of experience: January 8, 2023

Nice website
May 11, 2020
Previous review

Nice website

Date of experience: May 10, 2020