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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I found you through Michelin tires. Start to finish was really easy and you ship to Alaska! Not a lot of companies do that without costing an arm and a leg. Thank you!
6th tire order! Ordered a few sets for my 370 nismo/ then for my Lexus RCF and now for my Toyota 4 runner- not a bad word to say!
The Tire specialist Marco was very precise and very patient with my questions I asked him…
I would like to have purchased 4 tires, but I, instead, bought 3 with a fourth one from another seller; only to see a single tire show-up a day later at TireRack Go figure.
Easy to find. Arrived fast. Good quality. Alot to choose from. They double checked with us because of the size of tire to ensure proper fit for our truck.
Tire Rack can provide detailed information on the various choices. Gus assisted by suggesting 1" smaller wheels for the winter package than standard, and finding what was available with immediate delivery.
Easy to use website and have never had any problems with the delivery of tires and tires are easy
Pricing was good and delivery was excellent but had issue with installer pricing. Mr. Tire apparently isn't on board with the pricing that's promised on the Tire Rack web site. They eventually agreed to the price after I argued with them and showed them the pricing and guaranteed "price pledge" from the site. I would recommend that Tire Rack ensures that their recommended installers are aware of the pricing and firmly agree with it so the customer doesn't have to encounter this problem.
Pricing was good and overall customer service was good. Only problem I encountered was the system used my old address on my Continental data base rather than my address I had on file in the Tire Rack web site, which caused my credit card to be initially rejected. It should have been a simple process to just resubmit the order with the correct address, which was eventually done but only after the first customer service representative insisted I needed to have Continental update my address in their database. Unfortunately, I tried to get Continental to update my address but got no response from them after leaving multiple voice messages. I feel this unnecessarily slowed down the process and caused more time on my part.
It was very easy to navigate the website and I like that they helped me choose what tires were best for my car.
Excellent web site & has all the info I wanted (and a lot that I didn't realize is available).
The tires recommended for my model were 265/75/17 by your site! But my tires are 275/75/17. But, otherwise
A good experience.
Didn't take long once my order was submitted. Needed them quick since my tires were worn out and they didn't disappoint
Great Site and content. Easy to navigate and use too.
Great as always. Easy site to use and delivered on time as stated. Thanks!
Awesome site! Very easy to navigate and always deliver when they say they will!
Ordered from many times and always deliver when they say they will. A+
Great experience, including customer service. I wish the recommend installer use call me that they had received the items at the store. I had to give them a call the next day to ensure that had items. Tire Rack should received a receipt that the installer had received the items and advise the installer to contact the customers once the items had arrive.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members