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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,732
shipping
28,696
quality
29,256
This company responds to reviews on average within 1 day

Instant Feedback

529,219 reviews

We monitor reviews for authenticity

Nevada
1 review
0 helpful votes
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WOW Impressed!
January 9, 2023

Easy to navigate and good selection of wheels and tires. Fast shipping and well packaged. Everything was on the wheels and properly torqued. Shipping was on time as noted on the website and the entire process was awesome.

Date of experience: January 8, 2023
Missouri
1 review
0 helpful votes
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Happy with our new tires.
January 8, 2023

Quick and easy. We did get our tires in two shipments but knew that was a possibility up front. The second shipment arrived two days later.

Date of experience: January 8, 2023
Tennessee
1 review
0 helpful votes
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Quick and easy ordering and shipment was fast. Also installer recommended was very good.

Date of experience: January 8, 2023
California
1 review
0 helpful votes
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Tires
January 8, 2023

Quick, easy to use. Lots of ways to review reviews/stats etc.

Date of experience: January 8, 2023
California
1 review
0 helpful votes
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Tire Selection
January 8, 2023
Updated review

Very nice selection of tires and good reviews to make a good selection.

Date of experience: January 8, 2023

Very nice and a lot of tire selection and i really...
January 20, 2022
Previous review

Very nice and a lot of tire selection and i really enjoyed it

Date of experience: January 20, 2022

Very easy
December 6, 2019
Previous review

Very easy

Date of experience: December 6, 2019
New York
2 reviews
0 helpful votes
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Great delivery time
January 8, 2023

Website could be slightly more user friendly. I only was interested in rear shocks and it automatically placed a set of front shocks into the cart

Date of experience: January 8, 2023
North Carolina
1 review
0 helpful votes
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A good experience
January 8, 2023
Updated review

The tire I wanted to get was out of stock, so that's disappointing.

Date of experience: January 8, 2023

Found what I needed, worked well for me
October 12, 2022
Previous review

Found what I needed, worked well for me.

Date of experience: October 12, 2022

Found what I needed
June 24, 2022
Previous review

Found what I needed

Date of experience: June 24, 2022
California
1 review
0 helpful votes
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Very efficient and hassle free. No surprises, your wish is their command.

Date of experience: January 8, 2023
Mexico
1 review
0 helpful votes
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BBS wheels
January 8, 2023
Updated review

Great service, very informational site, always up, great source.

Date of experience: January 8, 2023

Great web info and service
May 5, 2022
Previous review

Great web info and service.

Date of experience: May 4, 2022

Great service, great tech specs as always
August 24, 2020
Previous review

Great service, great tech specs as always

Date of experience: August 23, 2020
North Carolina
1 review
0 helpful votes
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Just in time
January 8, 2023
Updated review

Easy and clear to order.Delivery was a day late but still my tech had installed the day the tries arrived. Rides smooth now.

Date of experience: January 8, 2023

Easy and clear to order
January 2, 2023
Previous review

Easy and clear to order.

Date of experience: January 2, 2023

Great site
July 4, 2020
Previous review

Great site - comparison option very helpful

Date of experience: July 4, 2020
District of Columbia
1 review
0 helpful votes
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Great experience
January 8, 2023

Quick, easy and convenient. Mr. Tire - the store that received my tire delivery and completed the installation of all 4 tires were also great. Thx again.

Date of experience: January 8, 2023
Virginia
1 review
0 helpful votes
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Fast Shipping, Confusing Fitment Options
January 8, 2023
Updated review

The fitment chart after inputing my vehicle information is should be updated to show ALL tires that will fit a truck. I was led to believe I couldn't buy the same size of a different brand than what I previously had on my truck so I ordered a smaller size tire than what I actually wanted

Date of experience: January 8, 2023

The fitment chart after inputing my vehicle information...
December 28, 2022
Previous review

The fitment chart after inputing my vehicle information is super helpful to learn which tires work for my truck.

Date of experience: December 28, 2022
California
1 review
0 helpful votes
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Very pleased!
January 8, 2023

The deciding factor in buying from Tire Rack was the warranty. The prices were very competitive and the free shipping was a no brainer for the big tires I ordered. I received them within just a few days of ordering as the website said.

Date of experience: January 8, 2023
New York
1 review
0 helpful votes
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Simple simon
January 8, 2023

All easy to use straight forward and user friendly delivery on time

Date of experience: January 8, 2023
New York
1 review
0 helpful votes
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Great service
January 8, 2023

Seem less order system. No issues experienced. Ease of ordering. Specialist available by chat to help

Date of experience: January 8, 2023
Mississippi
1 review
0 helpful votes
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N/A
January 8, 2023

People are friendly no issues with that just the delivery date

Date of experience: January 8, 2023
Maryland
1 review
0 helpful votes
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Good
January 8, 2023

Cool beans yup great service for the price of the tires

Date of experience: January 8, 2023
Maryland
1 review
0 helpful votes
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Two are better than one!
January 8, 2023

The toughest decision was how I was going to pay, and with Affirm, that too was made easy. Thanks for providing me a way to have extra set of wheels and tires for my ride. AweSoMe!

Date of experience: January 8, 2023
Massachusetts
1 review
0 helpful votes
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All worked out
January 8, 2023

Good product selection, fast service, fair prices, delivery was fantastic.

Date of experience: January 8, 2023
Illinois
3 reviews
0 helpful votes
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Good selection and suggestions for my car. I always have success in finding the right product/tire at the right price for my vehicles.

Date of experience: January 7, 2023

Unbelievable delivery time!
November 15, 2022
Previous review

Found decent tires at a good price. Reviews were helpful. Description and videos helped in the decision. I ordered mid-morning on a Tuesday and the tires were delivered early afternoon the next day--unbelievable delivery time. Tires were just as described and pictured. Great product; great service! I'm a repeat customer at Tire Rack and go to them first for the best deals on tires.

Date of experience: November 15, 2022