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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Easy to navigate and good selection of wheels and tires. Fast shipping and well packaged. Everything was on the wheels and properly torqued. Shipping was on time as noted on the website and the entire process was awesome.
Quick and easy. We did get our tires in two shipments but knew that was a possibility up front. The second shipment arrived two days later.
Quick and easy ordering and shipment was fast. Also installer recommended was very good.
Very nice selection of tires and good reviews to make a good selection.
Very nice and a lot of tire selection and i really enjoyed it
Website could be slightly more user friendly. I only was interested in rear shocks and it automatically placed a set of front shocks into the cart
The tire I wanted to get was out of stock, so that's disappointing.
Found what I needed, worked well for me.
Very efficient and hassle free. No surprises, your wish is their command.
Great service, very informational site, always up, great source.
Great service, great tech specs as always
Easy and clear to order.Delivery was a day late but still my tech had installed the day the tries arrived. Rides smooth now.
Quick, easy and convenient. Mr. Tire - the store that received my tire delivery and completed the installation of all 4 tires were also great. Thx again.
The fitment chart after inputing my vehicle information is should be updated to show ALL tires that will fit a truck. I was led to believe I couldn't buy the same size of a different brand than what I previously had on my truck so I ordered a smaller size tire than what I actually wanted
The fitment chart after inputing my vehicle information is super helpful to learn which tires work for my truck.
The deciding factor in buying from Tire Rack was the warranty. The prices were very competitive and the free shipping was a no brainer for the big tires I ordered. I received them within just a few days of ordering as the website said.
All easy to use straight forward and user friendly delivery on time
Seem less order system. No issues experienced. Ease of ordering. Specialist available by chat to help
Cool beans yup great service for the price of the tires
The toughest decision was how I was going to pay, and with Affirm, that too was made easy. Thanks for providing me a way to have extra set of wheels and tires for my ride. AweSoMe!
Good product selection, fast service, fair prices, delivery was fantastic.
Good selection and suggestions for my car. I always have success in finding the right product/tire at the right price for my vehicles.
Found decent tires at a good price. Reviews were helpful. Description and videos helped in the decision. I ordered mid-morning on a Tuesday and the tires were delivered early afternoon the next day--unbelievable delivery time. Tires were just as described and pictured. Great product; great service! I'm a repeat customer at Tire Rack and go to them first for the best deals on tires.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

