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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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All the tires purchased from Tire Rack have been excellent both in performance and reliability. I highly recommend Tire Rack for your next set of tires!
Tires are great, delivery was fast. Installation at third party provided by tire rack was great could have better off loading and accounting of tires from tire rack. Otherwise great job.
Easy to use and search tires but the back end could use some work!
As many as 10 other sites looked at for price, this was the same or better every time, and it came with free road hazard warranty.
My first experience worked out well. The exact tires I wanted were delivered to the local Discount Tire long before they could even squeeze me in for an early-morning appointment. When I got there, I only needed to pay the install fee, and I was in and out within about 45 minutes, tops. I would recommend the Tire Rack and Discount Tire combo purchase/installation to anybody. I feel like if you show up to the tire store without preorder, you risk them selling you what they have in stock that day. I am back today to order tires for my other vehicle. Everything worked smooth, so I don't need to try to find some other option.
I had purchased as a guest in the past. A helpful customer service person named Jill via the chat helped me align old orders that were purchased as a guest to be under one account. Great service, easy to order, delivery to my local shop and such.
This will be my second time using Tire Rack. The experience is wonderful all around, from: shopping, shipping, and communication. They hold strong with modesty and valued aspects as a company, so you know what to endure without question. With the variety choice of tires and with detailed specks to choose from on special deals with purchase. This is my shopping channel or Walmart hands down.
Thanks... Only bummer I have is when replacing a tire, you use the price from last year instead of the current price. I'm still out of pocket when I am fully "covered".
Loved my tires. I got Blizzak's for the winter. I bought a new car so getting another set. I fell very safe on the road in the winter with these tires!
The site is easy to navigate through, especially for someone like me that don't know a lot about tires. I had a question so I called the customer service line and immediately spoke to someone that was extremely nice and patient with me. The call lasted maybe 10 mins and I hungup feeling satisfied and proceeded to place my order with no further concerns.
Great Website, easy to navigate. Fast, free shipping offering tires in all price ranges for almost any vehicle on the road today.
We have ordered winter snow packages (wheels and tires) 3 times in the past with excellent results. I am sure the same will be said for the order I just made for my CRV.
I have been ordering my tires from Tire Rack for over 15 years. They have quality tires and always priced within my budget. I love you ladies and gentlemen and continue to provide great service.
Has always been a straightforward, simple process. Tires are shipped and delivered quickly. Been very happy with the results.
Very straightforward and accurate.Especially if you already hold any other Synchrony account.Sometimes blowouts and flats can leave you in a pinch but with the Tire rack card for purchasing and Tire rack fast next day delivery service I am confident I'll be back on the road soon.thanks guys you are appreciated.
This is my second time ordering from TireRack. I used to recommend my friends with mobile installation service, which I feel is great. But the 2nd time, the cost almost doubled. Tirerack should find more decent installers for mobile delivery and installation, rather than rely on random person.
I've been buying tires from Tire Rack for nearly 20 years because:
1) I can get reviews from people who own the same car as I do and who give honest assessments of how the tires perform on that particular vehicle under the conditions that interest me.
2) The prices are acceptable.
3) The (*free*) delivery times are great (although I should say I live relatively near one of their main warehouses).
I have a very local installer who does a lot of auto service for me and is happy to mount the tires, so I can't comment on Tire Rack's installers.
I've never had a bad experience in years buying from Tire Rack--it's not worth my time and effort to look for anything which might be "better". I'm *very* picky about the tires I buy and Tire Rack carries brands most tire stores have never even heard of (example-- Me: "What tires do you carry?" Local Tire Dealer:"We carry all brands." Me: "Do you carry Vredestein?" Local Tire Dealer:... crickets...
Tire Rack makes researching tires for my vehicle simple. I can place an order and get great prices and free delivery. They even help me get my tires mounted at a quality service provider.
I have been using TireRack for years, back to the early 2000's and it has always been great. Easy to find comparison information, great pricing, and an amazing selection to choose from.
Been using tire rack to buy tires for 10+ years, never had an issue. Even submitted 2 claims with road hazard insurance with no issues!
Purchase of Vredestein tires which I am replacing today for my 2016 Mazda CX-5. Tires served very well and am therefore replacing with another set of these excellent tires.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

