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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,760
shipping
28,724
quality
29,284
This company responds to reviews on average within 1 day

Instant Feedback

529,962 reviews

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California
1 review
0 helpful votes
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Fast and Convenient
January 21, 2023

Great experience, fast and reliable service straight to my door, best experience

Date of experience: January 20, 2023
Michigan
1 review
0 helpful votes
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Winter tires arrived just in time!
January 21, 2023

Quick and easy! Friendly delivery driver and we got them installed locally the same day. 5 stars!

Date of experience: January 20, 2023
Tennessee
2 reviews
0 helpful votes
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Seamless customer service
January 20, 2023

A quick assist from the chat bot resolved all my questions.

Date of experience: January 20, 2023
Virginia
1 review
0 helpful votes
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Quick and efficient
January 20, 2023

I placed my order for 4 new tires. Customer service called me to confirm my order. Items were shipped within 3-4 days. Quick and efficient.

Date of experience: January 20, 2023
Tennessee
1 review
0 helpful votes
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Nice Deal
January 20, 2023

Quick and helpful. Pretty quick shipment and overall decent quality tire.

Date of experience: January 20, 2023
Missouri
1 review
0 helpful votes
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Great price and service
January 20, 2023
Updated review

As always it is easy to do business with Tire Rack. I spoke to a rep and got the information I needed to complete my order. I highly recommend Tire Rack for value and easy.

Date of experience: January 20, 2023

Simple, easy to use
August 18, 2022
Previous review

Simple, easy to use

Date of experience: August 17, 2022
New York
1 review
0 helpful votes
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New meats
January 20, 2023

I find the process for searching and selecting the right tire for my vehicle was easy and informative. The purchase and delivery setup was seemless and right on. Ty

Date of experience: January 20, 2023
Florida
1 review
0 helpful votes
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Exactly what you expect
January 20, 2023

Awesome easy purchase, product arrived promptly, installation scratched expensive Tesla wheels, would not use Discount tire again, a new wheel will cost as much as the 4 new tires I just bought..

Date of experience: January 20, 2023
Illinois
2 reviews
0 helpful votes
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I like that I can ship to my tire installer, not Tirerack's choice. Thank you.

Date of experience: January 20, 2023
Louisiana
1 review
0 helpful votes
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Easy and Convenient
January 20, 2023

This is been very convenient and easy to order and schedule a repair shop date and time. And the prices are much better than everywhere else I have looked.

Date of experience: January 20, 2023
Georgia
1 review
0 helpful votes
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Good Experience
January 20, 2023

Easy process, fast shipping. Got the tires I wanted.

Date of experience: January 20, 2023
Kenya
1 review
0 helpful votes
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Tire Purchase
January 20, 2023

Website was easy to navigate with applicable menus to provide specific recommendations

Date of experience: January 20, 2023
Connecticut
1 review
0 helpful votes
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Happy with Tire Buying Experience
January 20, 2023

Selection was great and very easy. Would recommend this site again!

Date of experience: January 20, 2023
New York
1 review
0 helpful votes
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Thanks tire rack
January 20, 2023

The tire rack website is convenient and easy to use.

Date of experience: January 20, 2023
Pennsylvania
1 review
0 helpful votes
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Great experience!
January 20, 2023

Easy, pleasant transaction with lightning fast delivery; ordered Thursday night and they were at my door Saturday!

Date of experience: January 19, 2023
Iowa
1 review
0 helpful votes
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Crazy fast shipping
January 20, 2023

Super easy fast shipping, no damage and was exactly what I was looking for

Date of experience: January 19, 2023
Missouri
1 review
0 helpful votes
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Dean
January 20, 2023
Updated review

Great as always! This is the 5th set of tires ive purchased from tire rack

Date of experience: January 19, 2023

This is our 4th set of tires we've purchased!
January 25, 2020
Previous review

This is our 4th set of tires we've purchased! Love it!

Date of experience: January 25, 2020
Arizona
1 review
0 helpful votes
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Good job
January 19, 2023

It was easy. I love the rims and how easy everything was

Date of experience: January 19, 2023
Texas
1 review
0 helpful votes
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Fast shipping
January 19, 2023
Updated review

Service was okay. A bit scary when they called my grandparents home phone number to verify my purchase.

Date of experience: January 19, 2023

Service was okay
February 13, 2023
Previous review

Service was okay.

Date of experience: January 13, 2023
Georgia
1 review
0 helpful votes
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Whatever
January 19, 2023
Updated review

Bought these tires for what I thought was an OK deal. I had them on my porch the very next day. But when I went back on the site to check one of the specs for the tire, I noticed the price had dropped for these tires. So I guess I should have waited a day to have gotten a better price.

Date of experience: January 19, 2023

Best selection on the web
January 10, 2023
Previous review

Best selection on the web

Date of experience: January 10, 2023