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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Easy to use web site and scheduling install very helpful
Very easy to use website. Prices are fair and product arrived in perfect condition.
Find me the tires on the website was an easy experience. The delivery came on time. The installer did a good job and was reasonable.
To much crap in the order process
I'm a long time customer and will be looking elsewhere in the future.
You guys used to be the top of the game, hope you get your stuff together
And I stand by my comments! You have to "get it right" every time!
To much crap in the order process
I'm a long time customer and will be looking elsewhere in the future.
You guys used to be the top of the game, hope you get your stuff together
Excellent service! I was a very satisfied customer.
Excellent pricing, complete info on the product, prompt delivery.
Awesome was very helpful quick and fast delivery great brand tire
I found your site very easy to use and you had exactly what I needed
Keep up the excellent work... best price. Best and most thorough reviews
Easy to use website. Several options to see products that helps to determine exactly what I was looking for
Easy system To use for purchasing tires. Quick delivery. Good follow up and tracking of shipment.
Ease of ordering & delivery time to the installation location.
Easy website to navigate to with lots of options to choose from for your specific make and model vehicle. Quick delivery and tires are exceptional!
Always a pleasure doing business with both tire rack and discount tire.
This was my first time using Tire Rack. I am really happy i went this route as it allowed me to learn so much about the process behind looking for tires and as well the information behind them. This is for sure the first time i can say that i will return back to Tire Rack for any future purchases due. Great stuff for sure!
Easy to place an order, great price and fast delivery
Easy ordering process. Parts delivered on time. Only part to improve is that installation discount should be known by installer. Either known or ask some questions to find out if a discount applies in tire installation.
The shop that the tires was sent to. Would not do the installation
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

