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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,758
shipping
28,722
quality
29,282
This company responds to reviews on average within 1 day

Instant Feedback

529,952 reviews

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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Repeat customer for a reason
January 21, 2023

I like the comparison option and the test drive videos. They help greatly.

Date of experience: January 21, 2023
New York
1 review
0 helpful votes
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Quick and easy! Thanks for saving the information. Of course I am not happy that the price went up.

Date of experience: January 21, 2023
Wisconsin
1 review
0 helpful votes
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Great
January 21, 2023

Very easy and great selection. Great price and next day delivery

Date of experience: January 21, 2023
Virginia
1 review
0 helpful votes
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The right source!
January 21, 2023

Always intuitive and painless to navigate the site or get the information you need. Great experience.

Date of experience: January 21, 2023
California
1 review
0 helpful votes
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Quick turnaround
January 21, 2023

Very convenient and feel great about my tire selection.

Date of experience: January 21, 2023
Missouri
2 reviews
0 helpful votes
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The Website was very easy to use, vehicle suggested tires and videos was very appreciated.

Date of experience: January 21, 2023
Maine
2 reviews
0 helpful votes
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Great service, as usual
January 21, 2023

Straight forward and simple ordering. Easy to use website, good selection, incredible speedy delivery.

Date of experience: January 21, 2023
Tennessee
1 review
0 helpful votes
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First time using Tire Rack
January 21, 2023

Good prices, free shipping, easy website to use. Delivery was prompt.

Date of experience: January 21, 2023
Arizona
1 review
0 helpful votes
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Dependable company
January 21, 2023

Easy navigation of website, competitive prices and great option of products

Date of experience: January 21, 2023
Virginia
1 review
0 helpful votes
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Always the best!
January 21, 2023
Updated review

Tire Rack is my one and only source for new tires. Great selection, super-fast shipping and the best prices around.

Date of experience: January 21, 2023

It's been a while since I ordered from TireRack (new car purchase several years ago) but it's just as great as I remember.

Date of experience: August 18, 2022
Texas
3 reviews
0 helpful votes
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Love This Place
January 21, 2023
Updated review

The cost of these tires has went up but I like them and have no issue with Tire Rack, quality of tires or their service. I will continue to purchase from here.

Date of experience: January 21, 2023

Repeat Customer
May 7, 2022
Previous review

Although the price of these tires have gone up, I keep ordering them from here. I am very pleased with the quick, easy, way to re-order.

Date of experience: May 7, 2022

Needs met
October 8, 2019
Previous review

Needs met.

Date of experience: October 8, 2019
Kansas
1 review
0 helpful votes
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First Purchase From Tire Rack
January 21, 2023

I really liked the reviews as it helped me make a selection easier.

Date of experience: January 21, 2023
District of Columbia
1 review
0 helpful votes
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Ordering was quick and easy. OEM tires were available and ready to ship. Check out was a smooth process.

Date of experience: January 21, 2023
Texas
1 review
0 helpful votes
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New kicks
January 21, 2023

Painless fast easy
Very satisfied with the whole process
Delivered on time

Date of experience: January 20, 2023
Ohio
1 review
0 helpful votes
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New wheels MSW 55
January 21, 2023
Updated review

Ordering was quick and easy with different payment options.

Date of experience: January 20, 2023

Delivered on time as promised
December 3, 2021
Previous review

Completing the order was simple, just following the prompts. I took my time in checking for the payment options and I'm glad the site offered some payment options. I received enough updates about my purchase. I like this tire buying process with Tire Rac.

Date of experience: December 2, 2021
California
1 review
0 helpful votes
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Fast and Convenient
January 21, 2023

Great experience, fast and reliable service straight to my door, best experience

Date of experience: January 20, 2023
Michigan
1 review
0 helpful votes
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Winter tires arrived just in time!
January 21, 2023

Quick and easy! Friendly delivery driver and we got them installed locally the same day. 5 stars!

Date of experience: January 20, 2023
Tennessee
2 reviews
0 helpful votes
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Seamless customer service
January 20, 2023

A quick assist from the chat bot resolved all my questions.

Date of experience: January 20, 2023
Virginia
1 review
0 helpful votes
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Quick and efficient
January 20, 2023

I placed my order for 4 new tires. Customer service called me to confirm my order. Items were shipped within 3-4 days. Quick and efficient.

Date of experience: January 20, 2023
Tennessee
1 review
0 helpful votes
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Nice Deal
January 20, 2023

Quick and helpful. Pretty quick shipment and overall decent quality tire.

Date of experience: January 20, 2023