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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,744
shipping
28,708
quality
29,268
This company responds to reviews on average within 1 day

Instant Feedback

529,651 reviews

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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Very happy!
January 24, 2023

Easy, Easy, Easy! And, very happy! Very happy! Very happy! Very happy`

Date of experience: January 23, 2023
New York
1 review
0 helpful votes
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Fast Shipping!
January 24, 2023

Easy to navigate site, fast shipping- great product

Date of experience: January 23, 2023
New York
1 review
0 helpful votes
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Quick, easy ordering with plenty of product information and great prices to top it all off.

Date of experience: January 23, 2023
California
1 review
0 helpful votes
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Fast, Quality service
January 23, 2023
Updated review

You made it convenient, because I could look at my last order, then select my vehicle and see only tires that work with my car. Selecting the installer and even scheduling the appointment right from your app was also very convenient.

Date of experience: January 23, 2023

Quick and easy to order tires
January 7, 2022
Previous review

Quick and easy to order tires. Particularly great that they can be shipped right to the installer. And, I was even able to book the installation appointment, right at time of purchase! Well done!

Date of experience: January 7, 2022

Quick, easy...
December 13, 2019
Previous review

Quick, easy... The ability to ship directly to an installer and review all the selections online (with reviews) is just what I need! It just gets it done.

Date of experience: December 13, 2019
Washington
1 review
0 helpful votes
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Amazing!
January 23, 2023

Quick and painless. Would recommend to anyone. Best decision that I made

Date of experience: January 23, 2023
California
1 review
0 helpful votes
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Great wheels, wrong picture.
January 23, 2023

Nick was helpful on my order. I did note that Tire Rack has the wrong picture of the 2012 Audi A4 S-Line (B8). It has the picture of a B7 Audi.

Date of experience: January 23, 2023
Virginia
1 review
0 helpful votes
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Easy to use web site and scheduling install very helpful

Date of experience: January 23, 2023
Tennessee
3 reviews
0 helpful votes
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Very easy to use website
January 23, 2023

Very easy to use website. Prices are fair and product arrived in perfect condition.

Date of experience: January 23, 2023
Florida
3 reviews
0 helpful votes
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It was an easy experience
January 23, 2023
Updated review

Find me the tires on the website was an easy experience. The delivery came on time. The installer did a good job and was reasonable.

Date of experience: January 23, 2023

Easy Peasy
August 30, 2021
Previous review

Easy Peasy

Date of experience: August 30, 2021
Ohio
1 review
0 helpful votes
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Tire Rack did a great job on this one! Thanks!
January 23, 2023
Updated review

To much crap in the order process

I'm a long time customer and will be looking elsewhere in the future.

You guys used to be the top of the game, hope you get your stuff together

And I stand by my comments! You have to "get it right" every time!

Date of experience: January 23, 2023

To much crap in the order process
February 16, 2023
Previous review

To much crap in the order process

I'm a long time customer and will be looking elsewhere in the future.

You guys used to be the top of the game, hope you get your stuff together

Date of experience: January 17, 2023

So far so good
November 22, 2019
Previous review

So far so good

Date of experience: November 22, 2019
Alabama
1 review
0 helpful votes
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Excellent service! I was a very satisfied customer.

Date of experience: January 23, 2023
Colorado
1 review
0 helpful votes
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Best way to buy tires!
January 23, 2023

Excellent pricing, complete info on the product, prompt delivery.

Date of experience: January 23, 2023
Pennsylvania
1 review
0 helpful votes
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Easy was great
January 23, 2023

Awesome was very helpful quick and fast delivery great brand tire

Date of experience: January 23, 2023
North Carolina
1 review
0 helpful votes
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So easy!
January 23, 2023

I love that I could choose a winter tire and wheel package. Made it so easy! I also got quick and helpful assistance from Jax

Date of experience: January 23, 2023
California
1 review
0 helpful votes
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Very Satisfied
January 23, 2023

I found your site very easy to use and you had exactly what I needed

Date of experience: January 23, 2023
Pennsylvania
1 review
0 helpful votes
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As always... great experience
January 23, 2023

Keep up the excellent work... best price. Best and most thorough reviews

Date of experience: January 23, 2023
Texas
1 review
0 helpful votes
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Ray
January 23, 2023

Easy sight navigation. Price is good. Very well satisfied.

Date of experience: January 23, 2023
West Virginia
1 review
0 helpful votes
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Website order
January 23, 2023

Easy to use website. Several options to see products that helps to determine exactly what I was looking for

Date of experience: January 23, 2023
Florida
1 review
0 helpful votes
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Easy system To use for purchasing tires. Quick delivery. Good follow up and tracking of shipment.

Date of experience: January 23, 2023
Maryland
2 reviews
0 helpful votes
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Trying a new brand tire.
January 23, 2023
Updated review

Ease of ordering & delivery time to the installation location.

Date of experience: January 23, 2023

Always easy using Tire Rack
April 14, 2021
Previous review

Always easy using Tire Rack.

Date of experience: April 14, 2021