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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,730
shipping
28,694
quality
29,254
This company responds to reviews on average within 1 day

Instant Feedback

529,207 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Very satisfied
January 22, 2023

Very easy to use website like that they tell you exactly what size tire you need when you put in vehicle info

Date of experience: January 22, 2023
Massachusetts
3 reviews
0 helpful votes
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Great Tires at a Great Price
January 22, 2023
Updated review

Good prices, fast shipping, good tires will use Tire Rack again!

Date of experience: January 22, 2023

Good price
January 17, 2023
Previous review

Good price

Date of experience: January 17, 2023
Colorado
1 review
0 helpful votes
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Smooth
January 22, 2023

I am a senior but it was very easy to order my tires

Date of experience: January 22, 2023
Massachusetts
2 reviews
0 helpful votes
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Satisfied!
January 22, 2023

So many different tires! Tire Rack helped me figure it out though. I used all the tools that Tire Rack makes available on their web site and just kept distilling it down until I came to a decision.

Date of experience: January 22, 2023
Virginia
1 review
0 helpful votes
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Great!
January 22, 2023

Easy navigating site.
Tires shipped fast and I saved a lot of money. Very happy.

Date of experience: January 22, 2023
Pennsylvania
1 review
0 helpful votes
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Fasr
January 22, 2023

Overall very satisfied. Only issue was shipped the wrong color lug nuts. Call customer service and ship them out Monday receive them the next day at no charge. Will definitely use them again and recommend them.

Date of experience: January 22, 2023
New York
1 review
0 helpful votes
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Satisfied Customer
January 22, 2023

Easy to use site and detailed information on variety of tires

Date of experience: January 22, 2023
California
1 review
0 helpful votes
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Awesome
January 22, 2023

Great quality and great customer service. I highly recommend tire rack

Date of experience: January 21, 2023
Virginia
1 review
0 helpful votes
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Shopping experience and delivery of my two tires for my 2013 Acura TL was great. I read reviews, I looked at ratings and based selection on my budget and plans for my car. However I would suggest that shoppers also be allowed to provide feedback within tire rack on their install experience. The shop I chose had decent ratings outside of tire rack but my experience was very poor. They were understaffed, non existent management of staff - it was like watching a high school classroom with no teacher. While they worked on my and other vehicles. After two hours I finally received my car and drove off. No complaints with tire rack - just my poor installation job.

Date of experience: January 21, 2023
Minnesota
1 review
0 helpful votes
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Great experiience
January 21, 2023

Easy ordering,great delivery time,had the firestone weather grip tire i was looking for in stock

Date of experience: January 21, 2023
Minnesota
1 review
0 helpful votes
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No
January 21, 2023
Updated review

Don't want to write a review Don't want to write a review Don't want to write a review Don't want to write a review

Date of experience: January 21, 2023

Quick & easier than the rest
January 15, 2023
Previous review

Quick & easier than the rest

Date of experience: January 15, 2023

Quick & Easy
September 4, 2021
Previous review

Quick & Easy. Nothing more to hope for.

Date of experience: September 4, 2021
Nevada
1 review
0 helpful votes
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Tire replacement.
January 21, 2023
Updated review

Easy to order tires for specific vehicles and price

Date of experience: January 21, 2023

Easy
January 3, 2020
Previous review

Easy

Date of experience: January 3, 2020
Georgia
1 review
0 helpful votes
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Repeat customer for a reason
January 21, 2023

I like the comparison option and the test drive videos. They help greatly.

Date of experience: January 21, 2023
New York
1 review
0 helpful votes
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Quick and easy! Thanks for saving the information. Of course I am not happy that the price went up.

Date of experience: January 21, 2023
Wisconsin
1 review
0 helpful votes
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Great
January 21, 2023

Very easy and great selection. Great price and next day delivery

Date of experience: January 21, 2023
Virginia
1 review
0 helpful votes
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The right source!
January 21, 2023

Always intuitive and painless to navigate the site or get the information you need. Great experience.

Date of experience: January 21, 2023
California
1 review
0 helpful votes
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Quick turnaround
January 21, 2023

Very convenient and feel great about my tire selection.

Date of experience: January 21, 2023
Missouri
2 reviews
0 helpful votes
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The Website was very easy to use, vehicle suggested tires and videos was very appreciated.

Date of experience: January 21, 2023
Maine
2 reviews
0 helpful votes
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Great service, as usual
January 21, 2023

Straight forward and simple ordering. Easy to use website, good selection, incredible speedy delivery.

Date of experience: January 21, 2023
Tennessee
1 review
0 helpful votes
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First time using Tire Rack
January 21, 2023

Good prices, free shipping, easy website to use. Delivery was prompt.

Date of experience: January 21, 2023