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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Very easy to use website like that they tell you exactly what size tire you need when you put in vehicle info
Good prices, fast shipping, good tires will use Tire Rack again!
So many different tires! Tire Rack helped me figure it out though. I used all the tools that Tire Rack makes available on their web site and just kept distilling it down until I came to a decision.
Easy navigating site.
Tires shipped fast and I saved a lot of money. Very happy.
Overall very satisfied. Only issue was shipped the wrong color lug nuts. Call customer service and ship them out Monday receive them the next day at no charge. Will definitely use them again and recommend them.
Great quality and great customer service. I highly recommend tire rack
Shopping experience and delivery of my two tires for my 2013 Acura TL was great. I read reviews, I looked at ratings and based selection on my budget and plans for my car. However I would suggest that shoppers also be allowed to provide feedback within tire rack on their install experience. The shop I chose had decent ratings outside of tire rack but my experience was very poor. They were understaffed, non existent management of staff - it was like watching a high school classroom with no teacher. While they worked on my and other vehicles. After two hours I finally received my car and drove off. No complaints with tire rack - just my poor installation job.
Easy ordering,great delivery time,had the firestone weather grip tire i was looking for in stock
Don't want to write a review Don't want to write a review Don't want to write a review Don't want to write a review
I like the comparison option and the test drive videos. They help greatly.
Quick and easy! Thanks for saving the information. Of course I am not happy that the price went up.
Always intuitive and painless to navigate the site or get the information you need. Great experience.
Very convenient and feel great about my tire selection.
The Website was very easy to use, vehicle suggested tires and videos was very appreciated.
Straight forward and simple ordering. Easy to use website, good selection, incredible speedy delivery.
Good prices, free shipping, easy website to use. Delivery was prompt.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

