Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,745
shipping
28,709
quality
29,269
This company responds to reviews on average within 1 day

Instant Feedback

529,666 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Ray V.
Unfollow Ray V.
Share Review
Report Review

Ray
January 23, 2023

Easy sight navigation. Price is good. Very well satisfied.

Date of experience: January 23, 2023
West Virginia
1 review
0 helpful votes
Follow Jerri U.
Unfollow Jerri U.
Share Review
Report Review

Website order
January 23, 2023

Easy to use website. Several options to see products that helps to determine exactly what I was looking for

Date of experience: January 23, 2023
Florida
1 review
0 helpful votes
Follow Allen B.
Unfollow Allen B.
Share Review
Report Review

Easy system To use for purchasing tires. Quick delivery. Good follow up and tracking of shipment.

Date of experience: January 23, 2023
Maryland
2 reviews
0 helpful votes
Follow Frank B.
Unfollow Frank B.
Share Review
Report Review

Trying a new brand tire.
January 23, 2023
Updated review

Ease of ordering & delivery time to the installation location.

Date of experience: January 23, 2023

Always easy using Tire Rack
April 14, 2021
Previous review

Always easy using Tire Rack.

Date of experience: April 14, 2021
Ohio
2 reviews
0 helpful votes
Follow Timothy X.
Unfollow Timothy X.
Share Review
Report Review

Fast Service
January 23, 2023

Easy website to navigate to with lots of options to choose from for your specific make and model vehicle. Quick delivery and tires are exceptional!

Date of experience: January 23, 2023
Michigan
1 review
0 helpful votes
Follow Neal F.
Unfollow Neal F.
Share Review
Report Review

Online order sent to discount tire
January 23, 2023

Always a pleasure doing business with both tire rack and discount tire.

Date of experience: January 23, 2023
California
1 review
0 helpful votes
Follow Luis K.
Unfollow Luis K.
Share Review
Report Review

Definitely Coming Back
January 23, 2023

This was my first time using Tire Rack. I am really happy i went this route as it allowed me to learn so much about the process behind looking for tires and as well the information behind them. This is for sure the first time i can say that i will return back to Tire Rack for any future purchases due. Great stuff for sure!

Date of experience: January 22, 2023
Ecuador
1 review
0 helpful votes
Follow CARLOS H.
Unfollow CARLOS H.
Share Review
Report Review

Best tire seller
January 23, 2023

Easy to place an order, great price and fast delivery

Date of experience: January 22, 2023
Illinois
1 review
0 helpful votes
Follow Alberto C.
Unfollow Alberto C.
Share Review
Report Review

Ordering experience
January 23, 2023

Easy ordering process. Parts delivered on time. Only part to improve is that installation discount should be known by installer. Either known or ask some questions to find out if a discount applies in tire installation.

Date of experience: January 22, 2023
Georgia
1 review
0 helpful votes
Follow Tarver A.
Unfollow Tarver A.
Share Review
Report Review

Installer
January 23, 2023
Updated review

The shop that the tires was sent to. Would not do the installation

Date of experience: January 22, 2023

Online make shopping easy
July 27, 2020
Previous review

Online make shopping easy

Date of experience: July 26, 2020
Florida
1 review
0 helpful votes
Follow Yolanda O.
Unfollow Yolanda O.
Share Review
Report Review

Repeat customer
January 23, 2023

This is my second or third time using Tire Rack. I find it to be a smooth process. The prices are competitive and they follow through with the order on a timely manner.

Date of experience: January 22, 2023
District of Columbia
1 review
0 helpful votes
Follow Darschaun N.
Unfollow Darschaun N.
Share Review
Report Review

Awesome
January 23, 2023

5 stars so far. Waiting for gift rebate card. I buy online from you because price and value.

Date of experience: January 22, 2023
Colorado
1 review
0 helpful votes
Follow Deborah O.
Unfollow Deborah O.
Share Review
Report Review

Owner of vehicle
January 23, 2023
Updated review

Great customer service, great price and financing.

Date of experience: January 22, 2023

Ok but should have a clearance section
January 14, 2023
Previous review

Ok but should have a clearance section

Date of experience: January 13, 2023
Wisconsin
1 review
0 helpful votes
Follow Lillian A.
Unfollow Lillian A.
Share Review
Report Review

Cool cool cool
January 23, 2023

Cool cool cool cool cool cool cool cool cool cool cool cool

Date of experience: January 22, 2023
Colorado
1 review
0 helpful votes
Follow Anthony T.
Unfollow Anthony T.
Share Review
Report Review

Satisfied
January 23, 2023

Just what I needed on stock install was a breeze at discount tire

Date of experience: January 22, 2023
New York
1 review
0 helpful votes
Follow Jerry T.
Unfollow Jerry T.
Share Review
Report Review

Montana guy
January 22, 2023
Updated review

Fast and easy, and delivery to the ranch in only 2 days.

Date of experience: January 22, 2023

Nice, real good
January 16, 2023
Previous review

Nice, real good

Date of experience: January 16, 2023
New York
1 review
0 helpful votes
Follow James J.
Unfollow James J.
Share Review
Report Review

Great experience
January 22, 2023
Updated review

So easy - from selecting the tire from prior purchase information to picking the local shop to install it

Date of experience: January 22, 2023

Very easy to search and good prices
April 9, 2022
Previous review

Very easy to search and good prices

Date of experience: April 9, 2022

Great tires, good price, fast delivery
March 15, 2021
Previous review

Easy to order in line and making appointment meant i didn't have to wait long

Date of experience: February 11, 2021
Arizona
1 review
0 helpful votes
Follow Scott E.
Unfollow Scott E.
Share Review
Report Review

Super easy
January 22, 2023

Very easy process great pricing quick shipping right to my service place that already has me all set up.

Date of experience: January 22, 2023
New Jersey
1 review
0 helpful votes
Follow Donald M.
Unfollow Donald M.
Share Review
Report Review

Easiest Ever!
January 22, 2023

I love the fact that I can search by vehicle. Takes all the guesswork out of it.

Date of experience: January 22, 2023
Arizona
2 reviews
0 helpful votes
Follow Leo B.
Unfollow Leo B.
Share Review
Report Review

Truck
January 22, 2023

Simple to use and schedule. First time using and went well.

Date of experience: January 22, 2023