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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Great experience, TireRack took great care of me when installing the tires
Saves me a bunch of time, easier than going all over town to find the right size tires.
It was fairly fast and easy. We'll see how the rest pans out in a few days. Experienced a slight delay due to Fed Ex but tires came in next day, Friday. Tires were installed Saturday morning.
Have to take the car in and see if the tires are balanced. I now have a vibration in the front end that want there before.
The website is a breeze to use. Mounted, balanced and shipped the same day. Delivered the next day.
Ordering was easy, but received my tire a day & a half later than they were supposed to arrive. I didn't receive a copy of my invoice or the tire registration. Pep Boys said the paperwork was not on the tires.
Relatively easy and the best price.
Lots of options were available to compare. The price of rubber is a little crazy these days, but they were competitive among their pricings. Plus, the delivery time was amazing. I received my shipment maybe 2-3 days later.
Very straightforward shopping experience. Tires were delivered very next day.
Website was pretty easy to navigate. Helpful design in making certain all necessary fields are completed.
Yes, easy to navigate and find the product I needed.
Overall a great experience, but the communication from Tire Rack was non-existent after the sale. The installer I chose never received a correspondence telling them the tires were on the way…nor did I. I had to search my order on the site to get tracking. Other than that it was really good.
Good price and easy to order. Like that pick location for installer
Quick and easy purchasing and shipping was fast. Got delivered to shop and they installed same day. Wry happy
Disappointed with some tire options not available. However Service was superb!
Fast and easy, as well as best pricing. Not sure how rebate will come however.
I've always checked Tire Rack for advice and reviews before I purchased at another tire shop. This time I bit the bullet and bought new tires here. Quick, easy process. While my appointment to have the new tires installed is a couple days away, I am looking forward to riding on them!
This is the third or fourth order I have placed with Tire Rack. I have always been pleased in the past as the same this time.
I have been riding on Michelin tires for years. Have never had a problem. They cost a little more than others but the value is well worth it. This is the 1st time buying from Tire Rack & has been a convenient and easy experience with good pricing.
Amazing web site, they have the right items and it as fast shipping
Great prices and easy to compare brands. Will definitely use Tire Rack again!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


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