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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,726
shipping
28,690
quality
29,250
This company responds to reviews on average within 1 day

Instant Feedback

529,131 reviews

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
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Great experience
June 20, 2023

Great experience, TireRack took great care of me when installing the tires

Date of experience: June 20, 2023
Florida
2 reviews
0 helpful votes
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And another one
June 20, 2023
Updated review

Saves me a bunch of time, easier than going all over town to find the right size tires.

Date of experience: June 20, 2023

Smooth as butter
October 4, 2022
Previous review

It was fairly fast and easy. We'll see how the rest pans out in a few days. Experienced a slight delay due to Fed Ex but tires came in next day, Friday. Tires were installed Saturday morning.

Date of experience: October 3, 2022
District of Columbia
1 review
0 helpful votes
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Thank you for the support on my warranty order. Its much appreciated

Date of experience: June 20, 2023
Michigan
1 review
0 helpful votes
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Vibration in the front end.
June 20, 2023

Have to take the car in and see if the tires are balanced. I now have a vibration in the front end that want there before.

Date of experience: June 20, 2023
New Jersey
1 review
0 helpful votes
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Tire Rack is the best
June 20, 2023

The website is a breeze to use. Mounted, balanced and shipped the same day. Delivered the next day.

Date of experience: June 20, 2023
Georgia
1 review
0 helpful votes
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New Michelin Tires
June 20, 2023
Updated review

Ordering was easy, but received my tire a day & a half later than they were supposed to arrive. I didn't receive a copy of my invoice or the tire registration. Pep Boys said the paperwork was not on the tires.

Date of experience: June 20, 2023

Relatively easy and the best price
January 30, 2022
Previous review

Relatively easy and the best price.

Date of experience: January 30, 2022

Easy and quick
August 29, 2020
Previous review

Easy and quick

Date of experience: August 29, 2020
Missouri
1 review
0 helpful votes
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Great Options & Fast Delivery
June 20, 2023

Lots of options were available to compare. The price of rubber is a little crazy these days, but they were competitive among their pricings. Plus, the delivery time was amazing. I received my shipment maybe 2-3 days later.

Date of experience: June 19, 2023
Missouri
1 review
0 helpful votes
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Replacement Tires
June 19, 2023

Very straightforward shopping experience. Tires were delivered very next day.

Date of experience: June 19, 2023
Maryland
1 review
0 helpful votes
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Website was pretty easy to navigate. Helpful design in making certain all necessary fields are completed.
Yes, easy to navigate and find the product I needed.

Date of experience: June 19, 2023
South Carolina
1 review
0 helpful votes
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Tires
June 19, 2023

Great shopping process and easy to use along with submitting rebate.

Date of experience: June 19, 2023
Florida
1 review
0 helpful votes
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Communication a challenge
July 19, 2023
Updated review

Overall a great experience, but the communication from Tire Rack was non-existent after the sale. The installer I chose never received a correspondence telling them the tires were on the way…nor did I. I had to search my order on the site to get tracking. Other than that it was really good.

Date of experience: June 18, 2023
Elise B. TireRack Rep
over a year old

We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you.


Great selection and easy!
June 13, 2023
Previous review

Great selection and easy!

Date of experience: June 12, 2023
North Carolina
1 review
0 helpful votes
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Great price on closeout tires
June 18, 2023

Good price and easy to order. Like that pick location for installer

Date of experience: June 18, 2023
Virginia
1 review
0 helpful votes
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Quick and easy purchasing.
June 18, 2023

Quick and easy purchasing and shipping was fast. Got delivered to shop and they installed same day. Wry happy

Date of experience: June 18, 2023
Pennsylvania
1 review
0 helpful votes
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Ordering Tires
June 18, 2023
Updated review

Disappointed with some tire options not available. However Service was superb!

Date of experience: June 17, 2023

Very good
June 11, 2023
Previous review

Very good. Disappointed with some tire options not available.

Date of experience: June 11, 2023

Easy
April 12, 2023
Previous review

Easy. Love free shipping. Agent came quick and answered quickly.

Date of experience: April 12, 2023

Satisfied
December 12, 2022
Previous review

Fast and easy, as well as best pricing. Not sure how rebate will come however.

Date of experience: December 12, 2022
Rhode Island
1 review
0 helpful votes
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First-Timer!
June 18, 2023

I've always checked Tire Rack for advice and reviews before I purchased at another tire shop. This time I bit the bullet and bought new tires here. Quick, easy process. While my appointment to have the new tires installed is a couple days away, I am looking forward to riding on them!

Date of experience: June 17, 2023
Texas
1 review
0 helpful votes
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Good Service
June 17, 2023

Peaceful was able to take my time. Didn't feel rushed

Date of experience: June 17, 2023
Tennessee
1 review
0 helpful votes
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Tire Rack #1 Again
June 17, 2023
Updated review

This is the third or fourth order I have placed with Tire Rack. I have always been pleased in the past as the same this time.

Date of experience: June 16, 2023

Great Experience With Tire Rack
November 30, 2021
Previous review

I have been riding on Michelin tires for years. Have never had a problem. They cost a little more than others but the value is well worth it. This is the 1st time buying from Tire Rack & has been a convenient and easy experience with good pricing.

Date of experience: November 30, 2021
Maine
1 review
0 helpful votes
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Good tires
June 17, 2023
Updated review

Amazing web site, they have the right items and it as fast shipping

Date of experience: June 16, 2023

Amazing web site
June 17, 2023
Previous review

Amazing web site

Date of experience: June 16, 2023
Florida
1 review
0 helpful votes
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My heart is in the right spot when I'm hooking my car up!

Date of experience: June 16, 2023
Ohio
1 review
0 helpful votes
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Best price for a costly tire
June 16, 2023

Great prices and easy to compare brands. Will definitely use Tire Rack again!

Date of experience: June 16, 2023