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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,726
shipping
28,690
quality
29,250
This company responds to reviews on average within 1 day

Instant Feedback

529,154 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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In the past I bought 6 set of tires and wheels from Tire Rack and was satisfied with the service. The last set of wheels and tire had bad TPMS sensors installed( would not wake up). The set new sensors and set up and appointment the Discount Tire (owned by owners or Tire Rack) to have the replaced. Their preferred shop installed them on the back side of the wheel not the normal front side valve stem position. The wheels have two holes for valve stems. The rear holes came plugged from Tire Rack. The valve stems rubbed the rear brake lines. I have spent 6 hours between travling to tire stores and trying to activate the bad TPMS sensors. Tire Rack says not their problem even though they sent the bad original TPMS sensors and instructed me to use their Discount Tire store for repairs. Never will use Tire Rack again. The website will also indicate that wheels are in stock and they are not.

Date of experience: June 26, 2023
California
1 review
0 helpful votes
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IE Black Wheels
June 26, 2023

Very satisficed it was easy and simple! Many choices too choose from and rapid delivery!

Date of experience: June 26, 2023
Illinois
2 reviews
0 helpful votes
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New brand of tire for me.
June 26, 2023

The reviews on this tire were good enough to encourage me to try the tire. The delivery was a day sooner than expected
Great job.

Date of experience: June 26, 2023
Ohio
1 review
0 helpful votes
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Always a pleasure
June 26, 2023
Updated review

Although unsure why local discount-tire facility not listed as available installer, they had what I needed at a great price, and excellent service...e.g. They called to confirm I really meant to order winter tires in summer.

Date of experience: June 26, 2023

Not sure why local discount-tire facility not listed...
June 20, 2023
Previous review

Not sure why local discount-tire facility not listed as available installer?

Date of experience: June 19, 2023
North Carolina
1 review
0 helpful votes
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User Friendly, Yes!
June 26, 2023

Rating the website use and shipping process. More to come once we ride on the tires awhile. The use of the site, as it relates to searching, optiosn, ratings, etc. was the best of three I was going through. The ordering was just as user-friendly, and the tires arrived as said. All in all, great site and savings on tires!

Date of experience: June 25, 2023
Wisconsin
1 review
0 helpful votes
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Tire Purchase Perfection
June 26, 2023

I am a return customer and you have an excellent fulfillment process and always delivery what you advertise at a best value price and fast.

Date of experience: June 25, 2023
Texas
1 review
0 helpful votes
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I don't wanna type
June 25, 2023
Updated review

Nice and simple. Lots of payment options, and easy to find affordable tires for my car

Date of experience: June 25, 2023

Great options and fast delivery
August 26, 2021
Previous review

I've ordered from Tire Rack before, and keep coming back because they make shopping for decent tires easy, and always deliver within a few days.

Date of experience: August 26, 2021
New Jersey
2 reviews
0 helpful votes
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Great, as expected!
June 25, 2023

Extremely easy to find what I was looking for and found a great set of tires on clearance for half the price. Can't beat that, got them in 2 days as well. No complaints here.

Date of experience: June 25, 2023
New York
1 review
0 helpful votes
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Whoopity doo!
June 25, 2023
Updated review

It was easy that after hitting a pothole and damaging one rim,that,I could refer to previous orders to order two more rims and tires. I will then be able to see if damaged rim can be repaired. (None of the tires seem to be damaged)

Date of experience: June 25, 2023

Simple and to the point
November 9, 2022
Previous review

Simple and to the point

Date of experience: November 9, 2022
Maryland
1 review
0 helpful votes
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Great selection, valuable tests
June 25, 2023

I like the fact that selection is limited to brands that i know and recognize. Other tire stores offer oft the wall tires. The testing and evaluation of specific tires is also a great help

Date of experience: June 24, 2023
New York
1 review
0 helpful votes
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Trailer tires ST205/R7515
June 23, 2023
Updated review

Tires cam e on time as advertised and in great condition. They hadn't been laid over and crushed so they sealed on the rim without any diffcultly. Fantastic value for the money and they were the same brand that came on my Jayco swift. This is thes econd set of these tires I have purchased. The first set I replaced the tires on my car trailer. I wouldn't hesitate to purchase tires from tire rack again. Thankyou!

Date of experience: June 23, 2023

Website was difficult to navigate to find trailer service...
June 7, 2023
Previous review

Website was difficult to navigate to find trailer service tires.

Date of experience: June 6, 2023
Maryland
2 reviews
0 helpful votes
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Quick! Found tires at a great value for my car! Now I'm road ready for summer

Date of experience: June 22, 2023
Texas
1 review
0 helpful votes
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Needed new wheels
June 22, 2023

Quick and easy, able to find exactly what I was looking for.

Date of experience: June 22, 2023
Florida
1 review
0 helpful votes
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Tony
June 22, 2023
Updated review

Excellent service and price. Also the shipping was done very quickly

Date of experience: June 22, 2023

Excellent
October 27, 2019
Previous review

Excellent

Date of experience: October 27, 2019
Connecticut
1 review
0 helpful votes
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I keep getting tires from Tire Rack
June 22, 2023
Updated review

I like getting honest reviews of tires from TR and customers. Ordering was easy and quick.

Date of experience: June 22, 2023

Love your site!
September 23, 2020
Previous review

Love your site!

Date of experience: September 23, 2020
South Carolina
1 review
0 helpful votes
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Smooth EXPERIENCE
June 22, 2023
Updated review

Easy to compare multiple options. Prices better than local sellers. Just an excellent overall experience.

Date of experience: June 21, 2023

Web site is easy to use and maneuver
November 25, 2020
Previous review

Web site is easy to use and maneuver.

Date of experience: November 25, 2020
Mississippi
1 review
0 helpful votes
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Great!
June 22, 2023
Updated review

I love the way it drives, and the handles on the road.

Date of experience: June 21, 2023

Great service!
April 24, 2023
Previous review

Great service!

Date of experience: April 24, 2023

It was great!
April 23, 2023
Previous review

It was great!

Date of experience: April 23, 2023
Texas
1 review
0 helpful votes
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Very satisfied customer in Texas
June 21, 2023

Website was easy to use. Tire tach had the model of Michelin tire that I was told by other dealers was discontinued. I needed only two tires and wanted them to match existing tires on my vehicle. I literally ordered them one day and received them the very next day! Wow, that is excellent service!

Date of experience: June 21, 2023
Pennsylvania
1 review
0 helpful votes
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Mostly good. Website made the ordering process a bit out of order a few times

Date of experience: June 21, 2023
Pennsylvania
1 review
0 helpful votes
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Repeat customer
June 21, 2023

I've purchased many tires from tire rack and never had an issue.

Date of experience: June 20, 2023