Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
This was an Easy process, with quick shipping. Delivered to my door
What a great store. My father needed a tire replaced so i sent him to America's Tire to have his tires installed. They educated him without insulting his intelligence or without being preachy or pedantic, he left the store very confident that he had made a good purchase. Sometimes he doesn't understand
I love the fact that I can research various tire brands on this website.
Great company, competitive prices and quick delivery.
Purchased a set of wheels. Large selection made it easy to find the right set. Not purchasing a set lug nuts.
Actually had tires in stock. Will return when it's time to order more
Easy website to use, good price for quality tires.
If these tires arrive on time you guys get 10 stars. 10 stars you guys deserve it.
If these tires arrive on time you guys get 10 stars
I was very satisfied with everything. Thanks a+ experience
I was very satisfied with everything. Thanks
Easy to navigate with great customer service. Tire rack replied to all my questions
It's hard ordering on a cell phone, but it works. The rebate sealed the deal especially with Customer Service support in filing it. The invoice(s) received with receipt of the tires is critical, but not necessarily sufficient, for rebate submission.
We had an excellent buying experience. Tire Rack is the best!
Awesome and accurate service! Wonderful company- very trustworthy.
Very easy and helpful site to navigate
I am a long-time customer of the tire rack. I like the tire product reviews provided to help me decide the tire I wish to purchase. This time I purchase the tires I needed and had them sent directly to the installer. Prior to that they were sent to me, and I had to put them in my car and take them to the installer. Well, the installer installed call me to make an appointment for installation. Two tires were balanced and installed plus rotate tire front to back wase done for a total of $45 dollars. Everyting went well from start to finish.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

