Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Have been using Tire Rack for 15 years or 3 vehicles. Pick up at distribution center is convenient, quick and easy. Never had an issue with product. Reviews and tests are very helpful.
I have been buying tires from Tire Rack for probably 40 years. Always a great experience, and their attention to detail is second to none.
Good tire selection and product information nicely organized in a website easy to use. Shipped tires to my preferred installer - no problem
It is my 5th time ordering directly from Tirerack. Great experience. However, the mobile tire installation service is getting more and more expensive these days!
This is my second time ordering from TireRack. I used to recommend my friends with mobile installation service, which I feel is great. But the 2nd time, the cost almost doubled. Tirerack should find more decent installers for mobile delivery and installation, rather than rely on random person.
Tire Rack is a great source of information that dealers and auto shops aren't able to provide in the same manner! Getting real world data from users and manufacturers is key when make the most informed decision. Also, being able to find and schedule installation is easier then ever.
Broad selection, useful compare feature, competitive pricing, convenient delivery to local installer. Overall, an excellent online ordering experience.
I use Tire Rack for all my Tire needs! Quick, dependable and priced right! Plus, in a pinch you can use a payment processor to get through if your budget is tight at the moment!
I always watch the Tire Rack tests and read all reviews before making my purchase decision, and I've never been disappointed with my choice. I have also (unfortunately) had to use the Road Hazard replacement insurance and the process was fast and easy. I use Tire Rack for my car, my wife's car, and both of my daughters' cars and I'll continue to do so!
Easy to use website and also a live chat option to answer any questions
I got a set of cool wheels and continental wds tires at very affordable price more than 10 years ago. I never used their installer before and let's see how that goes this time
Good resources like tire reviews and testing, knowledgeable staff, good selection, fair prices
I stay with Tire Rack because of their knowledge and integrity. I am able to shop, compare and get educated on tire quality and value. I have always been happy with my purchase. I have purchased several sets of tires from Tire Rack and all have performed to the level advertised. Trusted value.
Easy order process and saved big time as opposed to the dealer price and even Costco
Quick and easy to navigate and successfully find and order exactly what I needed!
I have used Tire Rack for my tire needs on many occasions over the years and have always had outstanding service and lightning fast delivery. They are my go to source for all of my tire needs.
Super convenient to buy Tires from these guys. Always have the tires im looking for in stock and I can pick them up since I am local. I highly recommend. I've bought several tires from them and they are always on point! Thanks Tirerack!
Tire rack always comes through everytime I order. Shipping is fast if they have it in stock and they give you plenty of options to get it installed by them or 3rd party or have it shipped anywhere to have it done. And the prices are unbeatable. Thanks TireRack
Ordered Tires for my Jeep. They were delivered in good condition and they have lasted.
I sent photos of my tire with big indentations in the side wall of my new tire and still haven't received a return email from customer service.
Tirerack has the widest selection of available tires for most vehicles and provides excellent research to allow informed customers to choose the tire best for them. Prices are fair and rebates are easy to apply for.
Love Tire Rack, been using them for years. Better now than ever since they own Discount tire who does a great job installing them.
I bought some excellent Yokohamas for my 540. Great tires, great analysis. Also for my Jag, had home installation so I could detail my wheels and wheel weld while he was doing his work.
Search for your tires either by the size or the vehicle, search through the options, read reviews, pick the size and brand, pay using a credit card or paypal and tires show up a few days later
Search for your tire size, pick the brand, pay and done. Faster tire buying on the internet.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

