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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,250
value
28,688
shipping
28,652
quality
29,212
This company responds to reviews on average within 1 day

Instant Feedback

528,527 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Excellent Experience!
July 28, 2023

I compared prices over several sites. Not only did Tire Rack meet or beat others' pricing, but their site is excellent for comparing different tires and getting the best recommendation for the tires I needed.

Date of experience: July 28, 2023
Texas
1 review
0 helpful votes
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Review
July 28, 2023

Easy to shop. Only issue was the delivery. Would have preferred not to have my tires dropped Infront of my garage but, not a bad experience.

Date of experience: July 27, 2023
California
1 review
0 helpful votes
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TR + AT = end-to-end service
July 28, 2023

Now that TR is linked to America's Tire, the choice of installer is easier, communications better. As always I absolutely trust TR to provide the right fitments for my car.

Date of experience: July 27, 2023
Kansas
2 reviews
0 helpful votes
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Tire Rack Review
July 27, 2023
Updated review

Road Hazard Claims take a month to file & be approved, takes another 2 weeks to get a check that doesn't cover your bill/what you payed. 14 inch tire selection leaves a lot to be desired.

Date of experience: July 27, 2023

Had to replace 2 tires due to metal in the road, waiting...
June 18, 2023
Previous review

Had to replace 2 tires due to metal in the road, waiting to see if Tire Rack's road hazard policy is legit. Hoping I dont get screwed...

Date of experience: June 18, 2023

Not many tires available, check out was sketchy and...
December 7, 2022
Previous review

Not many tires available, check out was sketchy and didn't want to go through, had to hit each button repeatedly

Date of experience: November 7, 2022
New York
2 reviews
0 helpful votes
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Always satisfied
July 27, 2023
Updated review

Great website, product is always shipped quick for a good price. No need to go to the tire shop anymore

Date of experience: July 27, 2023

Tire rack is always easy and great way to buy tires
July 27, 2023
Previous review

Tire rack is always easy and great way to buy tires.

Date of experience: July 27, 2023

Tirerack has always been great to order from
January 13, 2020
Previous review

Tirerack has always been great to order from. Very easy and painless. Thanks.

Date of experience: January 13, 2020
Connecticut
1 review
0 helpful votes
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Easiest shopping ever!
July 27, 2023

My only wish is that tire rack had more parts and accessories for sale for my vehicle!

Date of experience: July 26, 2023
New York
1 review
0 helpful votes
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Another satisfied repeat customer
July 26, 2023
Updated review

Quick and ez as usual. Fast shipping, good price, free road hazard

Date of experience: July 26, 2023

When rebate offers expire you should remove from your...
November 22, 2019
Previous review

When rebate offers expire you should remove from your website. I was fooled and after looking at fine print found out that the rebate on my tires that I bought expired 8 days ago.

Date of experience: November 22, 2019
California
1 review
0 helpful votes
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Tires
July 26, 2023

$#*!en, $#*!en, $#*!en, $#*!en, $#*!en, $#*!en, $#*!en, $#*!en, $#*!en,

Date of experience: July 26, 2023
New York
1 review
0 helpful votes
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So far so good … I'll let you know more in a week.

Date of experience: July 26, 2023
New Jersey
1 review
0 helpful votes
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Great
July 26, 2023
Updated review

Great! Dependable tires i order my tires here all the time

Date of experience: July 26, 2023

Great!
July 20, 2023
Previous review

Great! Dependable

Date of experience: July 20, 2023
Florida
1 review
0 helpful votes
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Excellent online tire store easy to deal with. Thanks

Date of experience: July 26, 2023
Pennsylvania
1 review
0 helpful votes
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This is the first time I ordered tires online, very easy to do so far. Great price, shipping should have been 1 day but got delayed by Fed Ex

Date of experience: July 26, 2023
Florida
1 review
0 helpful votes
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Five Star Experience
July 25, 2023

First time ordering, and I want to say that I am truly impressed. I ordered the tires and 2 days later they got to the installer and a day later I had them on my car. The whole experience was truly amazing.

Date of experience: July 25, 2023
Maryland
1 review
0 helpful votes
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Easy to maneuver and compare tires. Buying tires is very confusing and Tire Rack made it much easier. I was able to chat with someone who assisted me in choosing between two tire brands. I am driving on the Goodyear tires now and feel I made the best choice, with the help of Tire Rack. Thanks!

Date of experience: July 25, 2023
Ohio
1 review
0 helpful votes
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Pacifica Tires
July 25, 2023
Updated review

The website is easy to use, they give you options, choices. And price comparisons, as well as tire comparisons. I'm a returning customer and I would certainly sue then again in the future.

Date of experience: July 25, 2023

EASY PEASY
April 29, 2021
Previous review

EASY PEASY

Date of experience: April 29, 2021
Missouri
1 review
0 helpful votes
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Great experience all around!
July 25, 2023
Updated review

Website complete and very to use. Had the difficult to find tire in stock. Delivered to installer quickly recommended by Tire Rack. Another terrific transaction with Tire Rack!

Date of experience: July 25, 2023

Great selection, help, prices and ease of use
March 28, 2021
Previous review

Great selection, help, prices and ease of use. Overall terrific experience.

Date of experience: March 28, 2021
New York
3 reviews
0 helpful votes
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Low prices
July 25, 2023

Easy access low prices and the tires are always in stock

Date of experience: July 25, 2023
Mississippi
1 review
0 helpful votes
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Compact Spare Tire
July 25, 2023

Tire Rack had the hard-to-find spare tire I needed.

Date of experience: July 25, 2023
Connecticut
1 review
0 helpful votes
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Great Service, Competitive price
July 25, 2023

I was very happy with the ability to make an informed decision on what brand of tires would complement
My Lexus NX300. Ordering was easy and delivery time was as quoted

Date of experience: July 25, 2023
Georgia
1 review
0 helpful votes
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Quick replacement
July 25, 2023
Updated review

As usual great experience and always have what I am looking for.

Date of experience: July 25, 2023

Esay and fast
December 19, 2019
Previous review

Esay and fast

Date of experience: December 18, 2019