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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,250
value
28,689
shipping
28,653
quality
29,213
This company responds to reviews on average within 1 day

Instant Feedback

528,554 reviews

We monitor reviews for authenticity

Massachusetts
1 review
0 helpful votes
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New Tires
July 31, 2023

Easy and great you have my tires, and got them on sale, and even better Pepp boy had them a day earlier thanks to you and installed for 30$ and tires rotated one stop shopping.

Date of experience: July 31, 2023
Colorado
1 review
0 helpful votes
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Quick and painless
July 31, 2023

Ordering tires while out of town was so easy and effortless. Ordered Monday, arrived Tuesday and installed on Wednesday. How easy is that?

Date of experience: July 31, 2023
Colorado
1 review
0 helpful votes
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Using fed ex
August 30, 2023

Tire Rack shipped out fast, but shipping through fed ex is a joke. I ordered tires on July 17th, and it is July 31st and still no update through fed ex when they will be delivered. Fed ex sucks!. UPS they would have been here already.

Date of experience: July 31, 2023
Elise B. — TireRack Rep
over a year old

We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you soon to see what we can do to make this right.

North Carolina
1 review
0 helpful votes
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Totally satisfied
July 31, 2023

Very straight forward. Easy to navigate. Once I decided on the wheels I wanted. They where at door on two days.

Date of experience: July 31, 2023
Vermont
1 review
0 helpful votes
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They make it so easy
July 31, 2023

Good prices on every tire imaginable combined with fast shipping and an easy intuitive website.

Date of experience: July 31, 2023
Florida
1 review
0 helpful votes
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Great experience.
July 31, 2023

Experience was nice and easy. However, the location that was recommended by tire rack and place where the tires were installed was not so good. Place was called Riverview tire and service. They dont do appointments, dont offer any kind of warranty on the balance or alignment and left my car dirty.

Date of experience: July 31, 2023
Kansas
1 review
0 helpful votes
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Large section. Lots of information to help me make my decision. Thanks.

Date of experience: July 30, 2023

Lots of selection
September 30, 2021
Previous review

Lots of selection. Reasonable prices ( if you consider $144 for a tire reasonable). Helpful website.

Date of experience: September 29, 2021
Colorado
1 review
0 helpful votes
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Good Tires, Good Experience
July 31, 2023

Easy Peezy Lemon Squeezy as far as delivery and installation. 2nd time ordering these bfg tires and I really like them. I'd give them 8.5 out of 10 all around. They're really sticky, so much so that you can hear the sticky on the road and that noise is why they get knocked down a bit on my score chart. Performance is great though and they hug the road in corners nicely and grip pretty good. I have a 320hp/300tq FWD car on 91 oct and 380hp/400tq on e85 and traction is lacking on any tire except drag radials, but these do as well as any summer tire with the added benefit of being good in the rain. They handle perfect on 91 oct and only slip in 1st, but on e85 they'll spin all the way through 2nd at WOT in my application.

Date of experience: July 30, 2023
Michigan
1 review
0 helpful votes
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Camper tires
July 31, 2023

Went well like how easy it was to order and only take 3 days to arrive.

Date of experience: July 30, 2023
Tennessee
1 review
0 helpful votes
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Age of tires?
July 30, 2023

I wonder how they get the tires that are longer manufactured?

Date of experience: July 30, 2023
California
1 review
0 helpful votes
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Fast and easy
July 30, 2023
Updated review

Ordered tire on Sunday, delivered to my installer Tuesday. Highly recommended if you have all information on replacement tire

Date of experience: July 30, 2023

Website had info I needed to select appropriate tire
May 13, 2022
Previous review

Website had info I needed to select appropriate tire

Date of experience: May 13, 2022
New York
1 review
0 helpful votes
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Easy to navigate site, very easy to find the right tire size for vehicle

Date of experience: July 30, 2023
Missouri
1 review
0 helpful votes
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Michelin PS4 tires
July 30, 2023
Updated review

Received half the order (2 tires) quickly but the other half took an entire week to receive them. I used the chat several times and nobody knew where the tires were at even though the tracking would update daily. Supposedly it was the shipper's fault. Either way I was frustrated with the entire process.

Date of experience: July 30, 2023

Quick and easy
October 19, 2019
Previous review

Quick and easy

Date of experience: October 19, 2019
Kansas
1 review
0 helpful votes
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Tire Rack is awesome
July 30, 2023

Tire Rack's site is easy to navigate through and find what you're looking for. They don't start sending loads of spam after you check them out either. I have gotten 2 sets of tires from them and always get them in less than a week.

Date of experience: July 29, 2023
New York
1 review
0 helpful votes
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So great!
July 29, 2023

So great! Seamless application with Continental for their credit rebate offer

Date of experience: July 29, 2023
Missouri
1 review
0 helpful votes
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Great experience
July 29, 2023
Updated review

... First time using Tire rack.Found the tires I wanted,in stock and ordered.3 days later they were delivered.Not1 nor2 nor3 but all 4 same time and same delivery.Well packaged and no scuffs(freight damage).Great experience and 5 mins. On my phone to order.I would strongly recommend to anyone wanting to save money and who doesn't want that.

Date of experience: July 29, 2023

...
July 23, 2023
Previous review

...

Date of experience: July 23, 2023
California
1 review
0 helpful votes
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Needed tires fast
July 29, 2023

Love tire rack awesome customer service order my tires and they shipped next day no pressure of willing and dealing sales person

Date of experience: July 29, 2023
Michigan
1 review
0 helpful votes
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Great service
July 29, 2023

I love the research and data tirerack offers and quick delivery and option of tires in stock

Date of experience: July 29, 2023
New York
1 review
0 helpful votes
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Easy to use web site. Great price on tires. Thank you!

Date of experience: July 28, 2023
Illinois
1 review
0 helpful votes
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Value for Money
July 29, 2023

Value for money with the refunds and road hazard, included made it a good decision

Date of experience: July 28, 2023