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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Easy and great you have my tires, and got them on sale, and even better Pepp boy had them a day earlier thanks to you and installed for 30$ and tires rotated one stop shopping.
Ordering tires while out of town was so easy and effortless. Ordered Monday, arrived Tuesday and installed on Wednesday. How easy is that?
Tire Rack shipped out fast, but shipping through fed ex is a joke. I ordered tires on July 17th, and it is July 31st and still no update through fed ex when they will be delivered. Fed ex sucks!. UPS they would have been here already.
Very straight forward. Easy to navigate. Once I decided on the wheels I wanted. They where at door on two days.
Good prices on every tire imaginable combined with fast shipping and an easy intuitive website.
Experience was nice and easy. However, the location that was recommended by tire rack and place where the tires were installed was not so good. Place was called Riverview tire and service. They dont do appointments, dont offer any kind of warranty on the balance or alignment and left my car dirty.
Large section. Lots of information to help me make my decision. Thanks.
Lots of selection. Reasonable prices ( if you consider $144 for a tire reasonable). Helpful website.
Easy Peezy Lemon Squeezy as far as delivery and installation. 2nd time ordering these bfg tires and I really like them. I'd give them 8.5 out of 10 all around. They're really sticky, so much so that you can hear the sticky on the road and that noise is why they get knocked down a bit on my score chart. Performance is great though and they hug the road in corners nicely and grip pretty good. I have a 320hp/300tq FWD car on 91 oct and 380hp/400tq on e85 and traction is lacking on any tire except drag radials, but these do as well as any summer tire with the added benefit of being good in the rain. They handle perfect on 91 oct and only slip in 1st, but on e85 they'll spin all the way through 2nd at WOT in my application.
Went well like how easy it was to order and only take 3 days to arrive.
I wonder how they get the tires that are longer manufactured?
Ordered tire on Sunday, delivered to my installer Tuesday. Highly recommended if you have all information on replacement tire
Website had info I needed to select appropriate tire
Easy to navigate site, very easy to find the right tire size for vehicle
Received half the order (2 tires) quickly but the other half took an entire week to receive them. I used the chat several times and nobody knew where the tires were at even though the tracking would update daily. Supposedly it was the shipper's fault. Either way I was frustrated with the entire process.
Tire Rack's site is easy to navigate through and find what you're looking for. They don't start sending loads of spam after you check them out either. I have gotten 2 sets of tires from them and always get them in less than a week.
... First time using Tire rack.Found the tires I wanted,in stock and ordered.3 days later they were delivered.Not1 nor2 nor3 but all 4 same time and same delivery.Well packaged and no scuffs(freight damage).Great experience and 5 mins. On my phone to order.I would strongly recommend to anyone wanting to save money and who doesn't want that.
Love tire rack awesome customer service order my tires and they shipped next day no pressure of willing and dealing sales person
I love the research and data tirerack offers and quick delivery and option of tires in stock
Easy to use web site. Great price on tires. Thank you!
Value for money with the refunds and road hazard, included made it a good decision
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you soon to see what we can do to make this right.