Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
This is the first time I ordered tires online, very easy to do so far. Great price, shipping should have been 1 day but got delayed by Fed Ex
First time ordering, and I want to say that I am truly impressed. I ordered the tires and 2 days later they got to the installer and a day later I had them on my car. The whole experience was truly amazing.
Easy to maneuver and compare tires. Buying tires is very confusing and Tire Rack made it much easier. I was able to chat with someone who assisted me in choosing between two tire brands. I am driving on the Goodyear tires now and feel I made the best choice, with the help of Tire Rack. Thanks!
The website is easy to use, they give you options, choices. And price comparisons, as well as tire comparisons. I'm a returning customer and I would certainly sue then again in the future.
Website complete and very to use. Had the difficult to find tire in stock. Delivered to installer quickly recommended by Tire Rack. Another terrific transaction with Tire Rack!
Great selection, help, prices and ease of use. Overall terrific experience.
Easy access low prices and the tires are always in stock
I was very happy with the ability to make an informed decision on what brand of tires would complement
My Lexus NX300. Ordering was easy and delivery time was as quoted
As usual great experience and always have what I am looking for.
Easy online ordering fast delivery fair price. My family has always ordered tires from tire rack
Good choices and consumer feedback helping to confirm my decision.
So far so good. I did receive my tires the next day. Very good service
Needed tire quick. Tire Rack had them in stock and for a great price.
Quick and easy. Super fast shipping. I was very pleased with the service.
Easy search and comparison tools! The site was really clear about weather I was purchasing run-flats or not which I found to be really helpful?
Easy, efficient. Having used it before and knowing the product I wanted, straight forward to obtain result.
Excellent selection, excellent prices, easy to navigate website and buying process. Blazing fast delivery.
Found exactly what I was looking for in less than ten minutes.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

